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Remote Customer Service Jobs in Springdale, AR (NOW HIRING)

Simmons Foods

Customer Service Rep II

Siloam Springs, AR · On-site +1

$12.75 - $17.25/hr

Purpose of the Position Supports and serves the needs of the assigned customer base by providing outstanding customer service in the performance of the daily receipt and entry of orders. Acts as the ...

New

HMG Careers

Sales and Service Agent Remote

Rogers, AR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Gravette, AR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Washburn, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Gentry, AR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Westville, OK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Summers, AR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Elkins, AR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Lincoln, AR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Gentry, AR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service JobsRemote Customer Service JobsRemote Customer Service Jobs in Springdale, AR

Remote Customer Service information

See Springdale, AR salary details

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How much do remote customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote customer service in Springdale, AR is $16.62, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.51 per hour, depending on experience, location, and employer.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Springdale, AR?

The most popular types of Customer Service jobs in Springdale, AR are:

What are popular job titles related to Remote Customer Service jobs in Springdale, AR?

For Remote Customer Service jobs in Springdale, AR, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service jobs in Springdale, AR look for?

The top searched job categories for Remote Customer Service jobs in Springdale, AR are:

What cities near Springdale, AR are hiring for Remote Customer Service jobs?

Cities near Springdale, AR with the most Remote Customer Service job openings:

Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Springdale, AR as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $34,576 per year, or $16.6 per hour.

Bilingual Spanish Customer Service Representative - Remote in AR

Office Recruiters

Springdale, AR • Remote

$16/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 7 days ago

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Job description

Bilingual (Spanish/English) Member Service Representative – Remote (Arkansas Residents Only)
Arkansas Medicaid Service Center | Long-Term Temporary Opportunity

We are currently seeking Bilingual Spanish/English Customer Service Professionals for a work-from-home, long-term temporary position supporting the Arkansas Medicaid Service Center. This assignment has no set end date, offering stability and the potential for long-term career growth.

If you thrive in a fast-paced environment and enjoy helping others, this is a great opportunity to build a meaningful career in customer support within a growing, established organization.

What You’ll Do

  • Handle high-volume inbound calls from Medicaid recipients regarding coverage and benefits
  • Research and resolve customer inquiries, including referrals, policy reviews, and follow-ups
  • Accurately document all interactions in accordance with procedures
  • Communicate clearly and professionally with a diverse customer base
  • Maintain composure and professionalism when assisting challenging callers
  • Learn and navigate multiple computer systems (training provided)

Pay & Benefits

  • Starting pay: $16/hour
  • Advancement opportunity: Potential increase to $18/hour with advancement
  • Company-provided equipment
  • Opportunity for long-term placement and career advancement
  • Health benefits package
  • Paid time off
  • Six paid holidays

Schedule

  • Monday–Friday
  • 8 hour shift from 9:00am-5:30pm
  • Two 15 minute paid breaks and a 30 minute lunch

Minimum Qualifications

  • Bilingual in Spanish and English (required)
  • Typing speed of 25 WPM or higher
  • Working knowledge of Microsoft Office (Word, Excel, Outlook)
  • High school diploma or equivalent
  • Minimum of 3 years of customer service experience
  • Strong work history with reliable attendance
  • Ability to multitask, prioritize, and problem-solve effectively
  • Commitment to maintaining confidentiality

Additional Requirements

  • Must reside in Arkansas
  • Pre-employment drug and nicotine screening required
  • Criminal background check required
  • DHS Child and Adult Maltreatment Registry checks required

Why Join Us?

This is an excellent opportunity to get your foot in the door with a well-established and growing organization. We offer a supportive environment, opportunities for advancement, and the chance to make a real impact by helping individuals access vital healthcare services.

Company Description

Office Recruiters is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability or any other status protected by federal, state and/or local law.