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Customer Service Associate Jobs in Springdale, AR

Humetis Group

Customer Service Associate

Springdale, AR · On-site

$12.75 - $17.75/hr

Customer Service Associate Duration: 3 Months (Potential for Extension or Permanent Hire) Location: Onsite Springdale, AR 72764 Schedule: Sunday Tuesday and every other Saturday, 7:30 PM 7:30 AM ...

HonorVet Technologies

Customer Service Associate

Springdale, AR · On-site

$12.75 - $17.75/hr

Customer Service Associate (Night shift) Location: Springdale, AR Candidates MUST have 1-3 of dispatch experience in the transportation field. The schedule is: every other Saturday/Sun-Tues 20:00-08 ...

Dollar Tree

Customer Service Associate

Siloam Springs, AR · On-site

$11.50 - $16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate

Siloam Springs, AR

$11.50 - $16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Humetis Group

Customer Service Associate (5745)

Springdale, AR · On-site

$12.75 - $17.75/hr

Customer Service Associate Duration: 3 months (Possible extension or conversion to hire) Location: Springdale, AR 72764 - Onsite Shift: Saturday-Monday, 7:00 AM - 7:00 PM (occasional Friday shift ...

Walgreens

Customer Service Associate

Fayetteville, AR

$12.50 - $17.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Fayetteville, AR

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Family Dollar

Customer Service Associate I

Rogers, AR · On-site

$13.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Walgreens

Customer Service Associate

Fayetteville, AR · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Fayetteville, AR · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Fayetteville, AR

$12.50 - $17.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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Customer Service Associate information

See Springdale, AR salary details

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How much do customer service associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer service associate in Springdale, AR is $15.16, according to ZipRecruiter salary data. Most workers in this role earn between $12.31 and $17.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Springdale, AR?

The most popular types of Customer Service jobs in Springdale, AR are:

What job categories do people searching Customer Service Associate jobs in Springdale, AR look for?

The top searched job categories for Customer Service Associate jobs in Springdale, AR are:

What cities near Springdale, AR are hiring for Customer Service Associate jobs?

Cities near Springdale, AR with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Springdale, AR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $31,524 per year, or $15.2 per hour.

Customer Service Associate

APN Software Services Inc

Springdale, AR • On-site

$12.75 - $17.75/hr

Contractor

Re-posted 11 hours ago

Job description

Job Title: Customer Service Associate 
Duration: 3 Months
Location: Springdale, AR 72762 (On-site position)
Schedule: 40 hours per week

Shift Details:

  • 2nd Shift: Saturday – Monday, 7:00 AM – 7:00 PM

  • Occasional option to work on Fridays

  • Training Schedule: Monday – Friday, 8:00 AM – 5:00 PM for a minimum of 3 weeks

Job Summary:

The Customer Service Associate (CSA) is responsible for managing relationships between transportation carriers, customers, and sales teams. This role requires a strong understanding of the customer’s processes and needs, and close coordination with internal teams to ensure high-quality service delivery.

Key Responsibilities:

  • Act as the main point of contact for assigned external customers.

  • Manage all aspects of the customer relationship, including responding to high volumes of emails and resolving issues efficiently.

  • Build and maintain effective working relationships with internal departments.

  • Use various dispatch and scheduling platforms (e.g., TES, LME, Four Kites, OTR, Retailix, Retail Link, UNFI, One Network, etc.) to track, coordinate, and resolve delivery and service issues.

  • Understand internal systems, policies, and procedures, as well as customer organizational structures and workflows.

  • Identify and implement cost-effective and creative solutions to delivery and service issues.

  • Represent the company positively through timely, accurate, and professional customer support.

Required Qualifications:

Education:

  • Bachelor's degree or equivalent experience in customer service or transportation/logistics.

Experience:

  • Experience in customer service roles beyond call centers.

  • Dispatching experience in logistics or transportation is a plus.

Technical Skills:

  • Proficiency with Microsoft Office applications.

  • Comfortable handling high-volume email communication (300+ emails per day).

Soft Skills:

  • Strong verbal and written communication

  • Effective conflict management

  • Ability to multi-task and manage time efficiently

  • Problem-solving and negotiation skills

  • A proactive and positive attitude


APN Software services Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”