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Customer Service Manager Jobs in Appleton, WI (NOW HIRING)

Customer - Food Service

De Pere, WI · On-site

$15 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Customer - Food Service

Omro, WI · On-site

$15 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Customer - Food Service

Appleton, WI · On-site

$15 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Customer - Food Service

New Holstein, WI · On-site

$15 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Customer - Food Service

Green Bay, WI · On-site

$15 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Customer - Food Service

De Pere, WI · On-site

$15 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Customer - Food Service

Brillion, WI · On-site

$15 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Customer - Food Service

Appleton, WI · On-site

$15 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Customer - Food Service

De Pere, WI · On-site

$15 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Customer - Food Service

Menasha, WI · On-site

$15 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Customer - Food Service

Oshkosh, WI · On-site

$15 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Customer - Food Service

Oshkosh, WI · On-site

$15 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Customer - Food Service

De Pere, WI · On-site

$15 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Customer - Food Service

Oshkosh, WI · On-site

$15 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

Customer - Food Service

Kaukauna, WI · On-site

$15 - $20.30/hr

Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...

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Customer Service Manager information

See Appleton, WI salary details

$23.9K

$56.6K

$98.5K

How much do customer service manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for customer service manager in Appleton, WI is $56,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $68,300.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by Customer Service Managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Customer Service Manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What does a Customer Service Manager do?

A Customer Service Manager oversees a team of customer service representatives and ensures that customers receive excellent service and support. They handle escalated issues, train staff, monitor performance metrics, and implement strategies to improve customer satisfaction. Additionally, they may be responsible for developing customer service policies and liaising with other departments to resolve complex problems. Their main goal is to maintain high levels of customer loyalty and ensure that company standards are met.

What Do Customer Service Managers Do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the most commonly searched types of Customer Service jobs in Appleton, WI? The most popular types of Customer Service jobs in Appleton, WI are:
What are popular job titles related to Customer Service Manager jobs in Appleton, WI? For Customer Service Manager jobs in Appleton, WI, the most frequently searched job titles are:
What cities near Appleton, WI are hiring for Customer Service Manager jobs? Cities near Appleton, WI with the most Customer Service Manager job openings:
Infographic showing various Customer Service Manager job openings in Appleton, WI as of June 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $56,591 per year, or $27.2 per hour.
Automotive Service Manager

Other

Posted 25 days ago


Job description

JOB PURPOSE:
OVERSEES IN-KIND DONATION PRODUCTION FOR THE VEHICLE PROGRAM
by
facilitating change to meet internal and external customer needs, improving efficiency and reduce costs; developing and maintains production staff and vendors; providing communication to internal and external parties; assuming risk management; providing a learning environment for the work experience program; developing and maintaining production staff and budget; expanding production knowledge; overseeing technician positions in the shop.
JOB RESPONSIBILITIES:
1.
DEVELOPS PRODUCTION STAFF AND VENDORS
by
by providing training, supervision, coaching, encouragement, and discipline to staff involved in the production processes, product segmentation, detailing, and repairs in order to meet production goals, objectives, and outcomes; providing information and input pertinent to department decision making; recommending options and courses of action.
2.
MAINTAINS PRODUCTION CAPACITY BASED ON INTERNAL AND EXTERNAL CUSTOMER NEEDS
By
providing vendor and staff planning and development; writing job descriptions needed for development plans.
3.
MAINTAINS RAWHIDE FLEET AND DOT INSPECTIONS ALONG WITH STATE REGISTRATIONS
by
Inspecting automotive vehicles to ensure compliance to state standards and governmental regulations; interprets related state laws and regulations to help ensure the fleet's compliance.
4.
MAINTAINS PROFESSIONAL AND TECHNICAL KNOWLEDGE
by
Completing required trainings; attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
5.
MAINTAINS STAFF JOB RESULTS
by
training and coaching support staff; establishing staff goals, monitoring progress, and providing feedback; appraising job results.
6.
PROTECTS THE CREDIBILITY OF THE RAWHIDE MISSION
by
complying with the Rawhide standard of conduct; setting an example, in words and actions, that is consistent with the values and beliefs of Rawhide.
7.
CONTRIBUTES TO TEAM EFFORT
by
performing other duties as directed or assigned by supervisor.
ESSENTIAL JOB FUNCTIONS:
- Train and develop production staff on proper processes and procedures
- Coordinate production schedule ensuring accurate amounts of materials and supplies are available for production work

JOB QUALIFICATIONS:
- Associate’s degree in a related field, 1-3 years of automotive management experience, 3+ years of automotive technician experience, and willingness to complete training through Rawhide’s LMS system
- Strong leadership, administrative, and customer service skills
- Demonstrated ability to manage budgetary restraints and safety regulations