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Customer Service Coordinator Jobs in Riverside, CA

Clarvida - California

Personal Service Coordinator

Orange, CA · On-site

$21 - $26.75/hr

Personal Service Coordinator Location: Orange, California Employment Type: Full-time Salary: PSC I ... quality customer care to clients and families · Support clients' steps toward recovery and ...

Banfield Pet Hospital

Client Service Coordinator

Tustin, CA · On-site

$16.93 - $21.63/hr

SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of ... HIRING QUALIFICATIONS / COMPETENCIES Leadership Customer Focus Peer Relationships Integrity & Trust ...

Banfield Pet Hospital

Client Service Coordinator

Tustin, CA · On-site

$18.75 - $24.75/hr

SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of ... HIRING QUALIFICATIONS / COMPETENCIES Leadership • Customer Focus • Peer Relationships • ...

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All JobsCustomer Service JobsCustomer Service Coordinator JobsCustomer Service Coordinator Jobs in Riverside, CA

Customer Service Coordinator information

See Riverside, CA salary details

$13

$21

$29

How much do customer service coordinator jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service coordinator in Riverside, CA is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $23.56 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

More about Customer Service Coordinator jobs

What are the most commonly searched types of Customer Service jobs in Riverside, CA?

The most popular types of Customer Service jobs in Riverside, CA are:

What are popular job titles related to Customer Service Coordinator jobs in Riverside, CA?

For Customer Service Coordinator jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Customer Service Coordinator jobs in Riverside, CA look for?

The top searched job categories for Customer Service Coordinator jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Customer Service Coordinator jobs?

Cities near Riverside, CA with the most Customer Service Coordinator job openings:

Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,993 per year, or $21.2 per hour.

Service Coordinator

San Gabriel Pomona Regional Center

Pomona, CA • On-site

$24.25 - $39.14/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Type
Full-time
Description
The Organization
San Gabriel/Pomona Regional Center (SG/PRC) is a private, nonprofit agency contracted with the California Department of Developmental Services (DDS) to provide services and supports to individuals with intellectual and developmental disabilities. We proudly serve 30 cities across the Foothill, Pomona, and El Monte Health Districts within Los Angeles County. Our services span the full lifespan-from infants and toddlers, school-age children, and transition-age youth to adults and aging adults. At SG/PRC, our work is guided by compassion, collaboration, integrity, and a shared commitment to making a meaningful difference in the lives of the individuals and families we serve.
Position Description
Reporting to the Manager of Pre-school Services V, the Service Coordinator provides comprehensive and compassionate case management to children ages 3 to 6 and their families. This role offers the opportunity to make a meaningful difference working collaboratively with families and community resources to ensure the individuals we serve receive high-quality service support and thrive.
Essential Job Functions
  • Assist children with developmental disabilities and their families in locating appropriate community services and programs.
  • Consult with the Manager, Client Services Staff, liaison, and specialist staff of the Regional Center to coordinate services for children served including medical, behavioral health services, psychological services, educational, vocational, recreational programs, and adaptive devices.
  • Explain available resources and services to individuals served and their families, ensuring they understand their options.
  • Collaborate with the team to assess and address the children's needs effectively.
  • Conduct in-person meetings with children, their families, and other relevant agencies to facilitate service planning and coordination.
  • Develop and implement individual Family Service Plans (IFSP) tailored to each child's unique needs.
  • Document service plan, meetings, and progress accurately and in a timely manner.
  • Document interim and annual reports within mandated timelines.
  • Initiates purchase of service (POS) through the Regional Center for clients who are ineligible for other sources of funding.
  • Present cases at specialized committees as appropriate.
  • Performs additional duties that support departmental and organizational goals.

Requirements
Employment Standards
  • Bachelor's degree in social work, psychology, human development, sociology, public health nursing, or a related field.
  • At least one year of experience working with individuals with developmental disabilities or a related field.
  • Master's degree in a related field can be substituted for the required experience.
  • Bilingual in Mandarin is preferred.

Knowledge and Abilities
  • Knowledge of developmental disabilities and community resources.
  • Strong interpersonal and communication skills (verbal and in writing).
  • Experience in developing and implementing individualized service plans and meeting strict document timelines.
  • Knowledge of behavior intervention techniques and best practices.
  • Ability to independently plan and schedule work.
  • Ability to develop individualized support plans and adapt strategies as needed.
  • Strong organizational skills and attention to detail for documentation and case management.
  • Ability to conduct in-person meetings and facilitate collaboration among various stakeholders.
  • Excellent computer skills in MS Office, including Word and Outlook.
  • Ability to multi-task, prioritize assignments, and meet deadlines with conflicting priorities.
  • Ability to provide a compassionate, culturally sensitive approach to working with diverse populations.

Other Essential Requirements
  • Service coordination is a community-based position that requires meeting with individuals served and their families in their home, in the community, or in our office location.
  • Frequent telephone, virtual, and out-of-office meetings are required.
  • A valid driver's license, reliable transportation and minimum liability insurance coverage is required.

Physical Demands & Work Environment
  • Work 60% of the time in an office environment and 40% in the community at meetings or home visits.
  • Ability to drive to and from meetings or home visits and walk from car to and from appointments.
  • Occasional walking and standing to attend and participate in office meetings and trainings.
  • Ability to sit for extended periods and operate a computer for report writing.
  • Clear verbal communication in person and by phone.
  • Occasional lifting, pushing, or pulling of items up to 25 pounds.
  • Adequate visual acuity to read documents, use computer monitor for prolonged periods, and review detailed information.
  • 60% of the work time occurs in a typical office setting with standard lighting, temperature, and moderate noise levels.
  • Employees are expected to follow safe and ergonomic work practices.

Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions.
Salary Description
$24.25 - $39.14 Hourly

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