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Customer Service Coordinator Jobs in Riverside, CA

NFI Industries

Service Coordinator

Ontario, CA · On-site

$19.47 - $25.96/hr

Overview The Service Coordinator is responsible for accurate and timely data input with creating ... Provide high level of customer service to internal and external customers in Distribution by ...

Dynasty Solar

Be Seen First

Solar Service Coordinator

Murrieta, CA · On-site

$20 - $25/hr

Manage incoming service requests and customer inquiries * Monitor system performance and identify underperforming or offline systems * Troubleshoot issues remotely using monitoring platforms

Banfield Pet Hospital

Client Service Coordinator

Walnut, CA · On-site

$18.25 - $24/hr

Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC ... HIRING QUALIFICATIONS / COMPETENCIES Leadership • Customer Focus • Peer Relationships • ...

Clarvida

Personal Service Coordinator

Orange, CA · On-site

$21 - $26.75/hr

Description Personal Service Coordinator Location: Orange, California Employment Type: Full-time ... quality customer care to clients and families · Support clients' steps toward recovery and ...

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All JobsCustomer Service JobsCustomer Service Coordinator JobsCustomer Service Coordinator Jobs in Riverside, CA

Customer Service Coordinator information

See Riverside, CA salary details

$13

$21

$29

How much do customer service coordinator jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service coordinator in Riverside, CA is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $23.56 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

More about Customer Service Coordinator jobs

What are the most commonly searched types of Customer Service jobs in Riverside, CA?

The most popular types of Customer Service jobs in Riverside, CA are:

What are popular job titles related to Customer Service Coordinator jobs in Riverside, CA?

For Customer Service Coordinator jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Customer Service Coordinator jobs in Riverside, CA look for?

The top searched job categories for Customer Service Coordinator jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Customer Service Coordinator jobs?

Cities near Riverside, CA with the most Customer Service Coordinator job openings:

Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,993 per year, or $21.2 per hour.

Service Coordinator

NFI Industries

Ontario, CA • On-site

$19.47 - $25.96/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

NFI Industries rating

6.5

Company rating: 6.5 out of 10

NFI Industries

Based on 162 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Logistics average

Based on 39,334 frontline employees who took The Breakroom Quiz

The best things about working at NFI Industries

  • 85%

    85% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 75%

    75% say their health insurance is affordable

    say their health insurance is affordable

  • 73%

    73% say they have respectful managers

    say they have respectful managers

Featured by NFI Industries, based on 162 Breakroom Quiz responses from their frontline employees

Job description

Overview
The Service Coordinator is responsible for accurate and timely data input with creating and receiving purchase orders for parts inventory and with creating and completing purchase order for outside vendor support. Assist with inventory control. This person reports to Maintenance Field Manager or assigned Service Manager.
Responsibilities
  • Provide high level of customer service to internal and external customers in Distribution by demonstrating prompt and thorough attention to details, issues and requests.
  • Interacts with other members of the team as required, in support of the customers.
  • Coordinate PO requests from field by phone or email with creating purchase orders and notify location or vendor with a return email.
  • Properly identify and order necessary replacement parts, special order parts, lube/oil supplies, shop supplies where applicable.
  • Responsible for entering local and field invoices (i.e. inventory parts / vendors repair)
  • Scan invoice and attach to purchase order in TMT.
  • Responsible for sending Non FEC Invoices to Maintenance Invoice Management daily.
  • Assist ensuring parts are charged on field repair orders.
  • Process Maintenance Invoice Management weekly FEC statement of invoices.
  • Direct customer inquiries to various support departments, providing timely and professional customer service support on issues.
  • Where applicable scan and attach equipment PM sheets to repair orders.
  • Where applicable parts inventory - cycle counts, coordinate part returns.
  • Where applicable - parts are put away and labeled.
  • Follows all safety procedures in performing work as well as company policies and any other safety procedures necessary.
  • Exhibit the ability to work in a team and also to show initiative and self-direction
  • Report all accidents, injuries, safety violations and unsafe working conditions immediately.

Qualifications
  • High school diploma or tech school graduate or college graduate
  • Computer knowledge including Microsoft Office (Word, Excel, Gmail and PowerPoint), Maintenance software programs.
  • At least 1 year of experience in Customer Service with issues resolution experience
  • Detail oriented with excellent follow-up practices
  • Strong verbal and written communication skills
  • Capable of multi-tasking, highly organized, with excellent time management skills.
  • Flexibility to operate and self-driven to excel in a fast-paced environment.
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
  • Ability to work independently and as a member of a team.
  • Must be willing and able to frequently push, pull, kneel, bend and reach
  • Must be able to use safe handling/lifting procedures to move parts/product
  • Be capable of becoming certified to operate MHE equipment

We are excited to share the base hourly rate for this position is $19.47 - 25.96 Hourly. NFI takes into consideration applicants' qualifications, experience, education, geographic location, when determining a starting rate of pay.
Employees are also eligible for a robust benefit program , which includes Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Paid Time Off, and Paid Parental Leave, among other benefit plan options.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.
Profit Center
PC-943

Working at NFI Industries

Perks for frontline workers

From NFI Industries, via Breakroom

  • Medical

  • Dental

  • Vision

  • 401k plan (up to 3% NFI match, immediate vesting)

  • Life Insurance

  • PTO

  • Parental leave (dependant on state)

  • Wellness program

  • Pharmacy/Rx Plans

  • Short & Long Term Disability Insurance

  • Commuter Benefits

  • Military Leave Policy

  • Referral bonus

  • Employee Discount Programs

  • Training and development opportunities

  • Employee Resource Groups

What to expect from working at NFI Industries

From NFI Industries

About NFI Industries, in their own words

From NFI Industries

At NFI, employees are encouraged to bring their full selves to work. As one of the largest thrid-party logistics providers in North America, we offer a wide range of career paths. Whether you're behind the wheel of one of our trucks, preparing items for shipments in our facilities, or supporting the field teams from our corporate office, you can find your fit at NFI.

Our purpose, vision, and values reflect who we are. They drive us to empower employees, embrace innovation, and deliver to our customers.

PURPOSE:

We deliver logistics solutions for our customers that transform the way business gets done.

VISION:

We will be the leading end-to-end 3PL in North America by empowering employees, embracing innovation, and delivering an unparalleled commitment to customers.

VALUES:

Family, Integrity, Safety, Customers, Teamwork, Social Responsibility

Diversity and inclusion statement

From NFI Industries

We continuously strive to create a workplace where all people are valued and respected, have equal access to opportunities, and are encouraged to expand their potential regardless of race, ethnicity, age, gender, religion, sexual orientation, gender identity, disability, veteran status, or other diverse backgrounds. We recognize that diversity and inclusion is critical to our business success as it provides our employees with unique collaboration opportunities in a more innovative and engaged environment.


What NFI Industries employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

NFI Industries logo

About NFI Industries

Sourced by ZipRecruiter

NFI Industries, based in Camden, NJ, US, is a globally renowned 3rd party supply chain solutions provider. Rooted in the transportation industry since its founding in 1932, the company has expanded its offerings to include areas such as distribution, logistics, real estate, and global services. NFI underscores its mission which is to provide outstanding supply chain solutions by involving their customers, employees and business partners that enable their growth and profitability. Among the many notable achievements of the company, the consistent recognition in Inbound Logistics’ Top 3PL lists and SmartWay Excellence Awards clearly underlines their prominence in the industry.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Camden, NJ, US

Year founded

1932

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