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Customer Service Consultant Jobs in Indiana (NOW HIRING)

Kia of Carmel

Automotive Service Advisor

Indianapolis, IN · On-site

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Located at Napleton KIA of Carmel, the Service Consultant is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active ...

Kia of Carmel

Automotive Service Advisor

Indianapolis, IN · On-site

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Located at Napleton KIA of Carmel, the Service Consultant is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active ...

Kia of Carmel

Automotive Service Advisor

Indianapolis, IN · On-site

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Located at Napleton KIA of Carmel, the Service Consultant is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active ...

Kia of Carmel

Automotive Service Advisor

Indianapolis, IN

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Located at Napleton KIA of Carmel, the Service Consultant is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active ...

Kia of Carmel

Automotive Service Advisor

Indianapolis, IN · On-site

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Located at Napleton KIA of Carmel, the Service Consultant is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active ...

Kia of Carmel

Automotive Service Advisor

Indianapolis, IN · On-site

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Located at Napleton KIA of Carmel, the Service Consultant is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active ...

Carmax

Sales Consultant - Customer Service

Noblesville, IN · On-site

$17.20 - $25.80/hr

  • PTO

Acting as a trusted guide, you'll support customers through every step of their journey--whether buying, selling, or servicing vehicles--while reinforcing our simple, transparent process. This role ...

Carmax

Sales Consultant - Customer Service

Kirklin, IN · On-site

$17.20 - $25.80/hr

  • PTO

Acting as a trusted guide, you'll support customers through every step of their journey--whether buying, selling, or servicing vehicles--while reinforcing our simple, transparent process. This role ...

Carmax

Sales Consultant - Customer Service

Indianapolis, IN · On-site

$17.20 - $25.80/hr

  • PTO

Acting as a trusted guide, you'll support customers through every step of their journey--whether buying, selling, or servicing vehicles--while reinforcing our simple, transparent process. This role ...

Carmax

Sales Consultant - Customer Service

Lebanon, IN · On-site

$17.20 - $25.80/hr

  • PTO

Acting as a trusted guide, you'll support customers through every step of their journey--whether buying, selling, or servicing vehicles--while reinforcing our simple, transparent process. This role ...

Carmax

Sales Consultant - Customer Service

Fort Wayne, IN · On-site

$15.50 - $23.30/hr

  • PTO

Acting as a trusted guide, you'll support customers through every step of their journey--whether buying, selling, or servicing vehicles--while reinforcing our simple, transparent process. This role ...

Carmax

Sales Consultant - Customer Service

Pittsboro, IN · On-site

$17.20 - $25.80/hr

  • PTO

Acting as a trusted guide, you'll support customers through every step of their journey--whether buying, selling, or servicing vehicles--while reinforcing our simple, transparent process. This role ...

Carmax

Sales Consultant - Customer Service

Fishers, IN · On-site

$17.20 - $25.80/hr

  • PTO

Acting as a trusted guide, you'll support customers through every step of their journey--whether buying, selling, or servicing vehicles--while reinforcing our simple, transparent process. This role ...

Carmax

Sales Consultant - Customer Service

Fort Wayne, IN · On-site

$15.50 - $23.30/hr

  • PTO

Acting as a trusted guide, you'll support customers through every step of their journey--whether buying, selling, or servicing vehicles--while reinforcing our simple, transparent process. This role ...

Carmax

Sales Consultant - Customer Service

Advance, IN · On-site

$17.20 - $25.80/hr

  • PTO

Acting as a trusted guide, you'll support customers through every step of their journey--whether buying, selling, or servicing vehicles--while reinforcing our simple, transparent process. This role ...

Carmax

Sales Consultant - Customer Service

Jamestown, IN · On-site

$17.20 - $25.80/hr

  • PTO

Acting as a trusted guide, you'll support customers through every step of their journey--whether buying, selling, or servicing vehicles--while reinforcing our simple, transparent process. This role ...

Carmax

Sales Consultant - Customer Service

Thorntown, IN · On-site

$17.20 - $25.80/hr

  • PTO

Acting as a trusted guide, you'll support customers through every step of their journey--whether buying, selling, or servicing vehicles--while reinforcing our simple, transparent process. This role ...

Carmax

Sales Consultant - Customer Service

Zionsville, IN · On-site

$17.20 - $25.80/hr

  • PTO

Acting as a trusted guide, you'll support customers through every step of their journey--whether buying, selling, or servicing vehicles--while reinforcing our simple, transparent process. This role ...

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Showing results 21-40

All JobsCustomer Service Consultant JobsCustomer Service Consultant Jobs in Indiana

Customer Service Consultant information

See Indiana salary details

$12

$21

$33

How much do customer service consultant jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer service consultant in Indiana is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $22.40 per hour, depending on experience, location, and employer.

What is a customer service consultant?

A customer service consultant helps customers by answering questions, resolving issues, and offering suggestions for additional products and services. Although they are representatives of the company they work for, their primary focus is to help customers. A customer service consultant is very knowledgeable about the products and services offered by their company. They spend most of their time answering phone calls and responding to emails. Other duties involve providing customer feedback to management to help improve products and services, taking new product or service orders, and updating customer accounts.

What are the key skills and qualifications needed to thrive as a customer service consultant?

To thrive as a Customer Service Consultant, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, ticketing systems, and proficiency in using phone and chat platforms are typically required. Exceptional patience, active listening, and conflict resolution skills help you stand out in this role. These skills are crucial for effectively resolving customer issues, ensuring satisfaction, and maintaining a positive company reputation.

What are some common challenges faced by customer service consultants, and how can they be effectively managed?

Customer Service Consultants often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated with evolving products or services. Effective communication, patience, and problem-solving skills are crucial for resolving customer issues efficiently. Many companies provide regular training and encourage teamwork, so consultants can share best practices and support one another during busy or stressful periods. Leveraging internal knowledge bases and seeking guidance from supervisors also helps consultants navigate complex situations. Building resilience and focusing on continuous improvement can make the role both manageable and rewarding.

What is the difference between Customer Service Consultant vs Customer Support Specialist?

AspectCustomer Service ConsultantCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer serviceHigh school diploma or equivalent; technical certifications optional
Work EnvironmentClient-facing, often in consulting or service centersCall centers, help desks, or online support platforms
Employer & Industry UsageConsulting firms, service providers, retail, financeTech companies, telecom, e-commerce, retail

Customer Service Consultants focus on advising clients and improving service strategies, often working in consulting roles. Customer Support Specialists handle direct customer inquiries, troubleshooting, and issue resolution. While both roles require strong communication skills, the Consultant role emphasizes strategic advice, whereas the Support Specialist focuses on technical support and problem-solving.

More about Customer Service Consultant jobs

What are popular job titles related to Customer Service Consultant jobs in Indiana?

For Customer Service Consultant jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Service Consultant jobs in Indiana look for?

The top searched job categories for Customer Service Consultant jobs in Indiana are:

What are popular job titles related to Customer Service Consultant jobs in IN?

For Customer Service Consultant jobs in IN, the most frequently searched job titles are:

Customer Service Consultant jobs near you
Infographic showing various Customer Service Consultant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,974 per year, or $21.1 per hour.

NineStar Connect - Residential Service Consultant

Wabash Valley Power Alliance

Greenfield, IN • On-site

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

NineStar Connect - Residential Service Consultant

NineStar Connect is an innovative community-minded, communications, energy, water, and sewer cooperative. We provide the infrastructure that empowers thoughtful development and improves quality of place in Central Indiana. We believe that no matter where you choose to live or work, you should have access to high quality utility services that allow you an opportunity to thrive.

Career Development:

- We value employees that have a desire to learn and provide reimbursement funds for continuing education. We're also committed to in-house training and ongoing development.

Company Benefits:

- At NineStar Connect we offer a competitive array of benefits that include medical, dental, and vision insurance, 401k matching, paid parental leave, short term disability, long term disability, and life insurance along with profit sharing and various service discounts.

Wellness:

- We offer a variety of wellness programs with paid incentives as well as on-site fitness centers available at each office location.

Core Values:

We're guided by our core values - Act with Integrity, Embrace Differences, Committed to Community, Be Innovative, Make Each Day Meaningful, and Seek Quality Results and we're looking for team members who share these values!

Job Description

Join NineStar Connect as a Residential Service Consultant and make a real difference in your community! In this role, you'll be the first point of contact for our residential customers, assisting them with their Electric, Communications, Water, and Wastewater services. You'll answer questions, resolve issues, process information, and help customers make the most of their NineStar Utilities - all while providing outstanding service and support.

Key Responsibilities:

  • Provide in-person and phone-based support, addressing questions and concerns related to service options, billing, and account information.
  • Help customers understand available service options and guide them through new requests, changes, and upgrades to ensure their needs are met.
  • Create, process, and schedule service orders for changes, additions, or repairs, collaborating with other departments as needed to ensure timely completion.
  • Complete essential administrative duties such as preparing correspondence, verifying customer information, and conducting credit checks.
  • Represent NineStar's commitment to quality and integrity by fostering positive relationships with every customer you assist.
Qualifications
  • High school diploma or equivalent required.
  • Minimum of 3 years of proven experience in providing excellent customer service.
  • Familiarity with the Telecommunications and/or utility industry is preferred. Proficiency in using various software programs, including Microsoft Office Suite (Excel, Word, Outlook, and Teams), and NISC-iVUE is essential.
  • Strong oral and written communication skills, with the ability to effectively interact with customers, colleagues, and vendors.
  • Strong organizational and time management skills to handle multiple tasks and meet deadlines.
  • On-call and Saturday rotation is required. Position will be on-site at the Greenfield and McCordsville offices.
Additional Information

NineStar Connect does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, marital status, sexual preference, disability, or any other characteristic protected by law.

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