ZipRecruiter

Log In

1

Customer Service Chat Support Jobs in California

CRYSTAL PLUS INC

Customer Service Associate

Montclair, CA · On-site

$19 - $21/hr

... support. Responsibilities: * Provide outstanding customer service through various channels, including phone, email, and chat. * Assist customers with product inquiries, order processing, and issue ...

CRYSTAL PLUS INC

Customer Service Associate

Montclair, CA · On-site

$19 - $21/hr

... support. Responsibilities: * Provide outstanding customer service through various channels, including phone, email, and chat. * Assist customers with product inquiries, order processing, and issue ...

Lam Research Corporation

Customer Service Support 2

Fremont, CA · On-site

$18.50 - $23.75/hr

The impact you'll make Join Lam as a Customer Service Support professional, where you'll be a pivotal part of our commitment to delivering exceptional pre-sales and post-sales service. You'll support ...

Lam Research

Customer Service Support 2

Fremont, CA · Hybrid

$18.50 - $23.75/hr

The impact you'll make Join Lam as a Customer Service Support professional, where you'll be a pivotal part of our commitment to delivering exceptional pre-sales and post-sales service. You'll support ...

Lee's Roofing

Customer Service Representative (CSR)

Fresno, CA · On-site

$16 - $21.50/hr

... support and ensuring seamless coordination between our field technicians and clients. Your ... Interact with customers via phone, email, and chat to address their queries, concerns, and service ...

TCWGlobal

Customer Service Representative

Carlsbad, CA · On-site +1

$21.63 - $23.56/hr

You'll serve as an important voice of the customer, supporting consumers across email, phone, chat ... service policies and processes with a focus on customer experience and retention · Identify ...

New

CRYSTAL PLUS INC

Customer Service Associate

Montclair, CA · On-site

$19 - $21/hr

... support. Responsibilities: * Provide outstanding customer service through various channels, including phone, email, and chat. * Assist customers with product inquiries, order processing, and issue ...

TCWGlobal

Customer Service Representative

Carlsbad, CA · On-site

$21.63 - $23.56/hr

You'll serve as an important voice of the customer, supporting consumers across email, phone, chat ... service policies and processes with a focus on customer experience and retention · Identify ...

New

TruArc Health

Customer Support

Hemet, CA

$21 - $24/hr

The Customer Support Associate handles high volume of inbound and outbound calls. They listen to ... chat * Provide excellent customer service while maintaining the company's positive reputation.

Aiered

Customer Service Specialist

Los Angeles, CA

$16 - $24/hr

Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve ... Provide detailed information about products, services, and company policies. * Document customer ...

previous page

Showing results 41-60

All JobsCustomer Service Chat Support JobsCustomer Service Chat Support Jobs in California

Customer Service Chat Support information

See California salary details

$11

$18

$27

How much do customer service chat support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service chat support in California is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.62 per hour, depending on experience, location, and employer.

What is customer service chat support?

Customer Service Chat Support refers to representatives who assist customers through online chat platforms, helping them resolve issues, answer questions, and provide information about products or services. Unlike phone support, chat support enables customers to communicate in real time via text, often through a company’s website or app. Chat support agents must be skilled in written communication, problem-solving, and multitasking to handle multiple conversations efficiently. This role is essential for businesses looking to provide quick, convenient, and effective customer service online.

What are the key skills and qualifications needed to thrive as a customer service chat support representative?

To thrive as a Customer Service Chat Support representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and live chat platforms is typically required. Patience, empathy, and the ability to multitask are vital soft skills for effectively assisting customers in a fast-paced, digital environment. These skills and qualities ensure efficient issue resolution, customer satisfaction, and positive brand experiences.

What are the most common challenges faced by customer service chat support representatives and how can they overcome them?

Customer Service Chat Support representatives often encounter challenges such as handling multiple chats simultaneously, managing difficult or frustrated customers, and accurately resolving issues without visual cues. To overcome these challenges, it's important to develop strong multitasking skills, use templates and knowledge bases effectively, and practice clear, empathetic communication. Many companies provide ongoing training and peer support, which can help representatives improve their problem-solving abilities and maintain high-quality customer interactions.

What is the difference between Customer Service Chat Support vs Customer Service Representative?

AspectCustomer Service Chat SupportCustomer Service Representative
Work EnvironmentOnline chat platforms, remote workIn-person, call centers, or remote
Required SkillsWritten communication, typing speed, problem-solvingVerbal communication, interpersonal skills
Common CertificationsCustomer service or communication coursesNone typically required, but customer service training
Industry UsageRetail, tech, e-commerce, telecomRetail, banking, telecom, hospitality

Customer Service Chat Support focuses on online written communication via chat platforms, often requiring quick typing and problem-solving skills. Customer Service Representatives may work in person or over the phone, emphasizing verbal communication and interpersonal skills. Both roles serve customer needs but differ mainly in communication method and work environment.

Are remote customer service chat support jobs legit?

Remote customer service chat support jobs are legitimate positions offered by many companies to handle customer inquiries via online chat. These roles typically require good communication skills, computer literacy, and sometimes specific software knowledge; they are often part-time or full-time and may involve flexible schedules. However, job seekers should verify the employer's credibility to avoid scams and ensure the position is genuine.

How to become a customer service chat support agent?

To become a customer service chat support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Experience with computer systems, familiarity with chat or ticketing software, and the ability to handle customer inquiries professionally are important. Some employers may require training or certifications in customer service or specific tools used in the role.

What are popular job titles related to Customer Service Chat Support jobs in California?

For Customer Service Chat Support jobs in California, the most frequently searched job titles are:

What job categories do people searching Customer Service Chat Support jobs in California look for?

The top searched job categories for Customer Service Chat Support jobs in California are:

What cities in California are hiring for Customer Service Chat Support jobs?

Cities in California with the most Customer Service Chat Support job openings:

Customer Service Chat Support jobs near you
Infographic showing various Customer Service Chat Support job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,403 per year, or $18.9 per hour.

Customer Service Representative

Limitless East Marketing

Los Angeles, CA • On-site

$17.25 - $23.50/hr

Full-time

Posted 21 days ago

Job description

Company Description

At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand.

Job Description

Job Description:

We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support to address inquiries, resolve issues, and ensure overall customer satisfaction. 

Responsibilities:

  • Handle incoming customer inquiries via phone, email, and live chat promptly and professionally
  • Provide accurate information about products, services, and company policies
  • Resolve customer complaints and issues efficiently to ensure customer satisfaction
  • Document and track customer interactions and feedback in the company database
  • Collaborate with other departments to resolve complex customer concerns
  • Follow up with customers to ensure their issues are fully resolved
Qualifications

Requirements

  • High school diploma or equivalent; college degree preferred
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and attention to detail
  • Ability to remain patient and empathetic under pressure
  • Proficiency with customer service software and Microsoft Office applications
  • Ability to multitask and manage time effectively in a fast-paced environment
Additional Information
  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and innovative work environment
  • Skill development through hands-on experience and mentorship
  • Exposure to diverse projects and industry-leading clients

Apply