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Customer Service Auditor Jobs (NOW HIRING)

EAGLE Certification Group

BRCGS Auditor

Dayton, OH · Remote

$625 - $800/day

If you are self-motivated, enjoy travel, believe in customer service and doing the right thing, EAGLE may be the company for you. Independent Contract Auditor responsibilities: Audit Scheduling:

Crestview Management, LLC

Night Auditor

Washington, DC · On-site

$17 - $22.75/hr

Guest Services * Customer Service * Front Desk We are seeking a dedicated and detail-oriented Night Auditor to join our hospitality team at the Westin Washington DC City Center. The Night Auditor ...

Columbia Sussex

Night Auditor

Saint Pete Beach, FL · On-site

$14.25 - $19/hr

Night Auditor Sirata Beach Resort Location: St. Pete Beach, FL Night Auditor The Night Auditor is ... records and providing exceptional customer service to guests during the overnight shift.

Columbia Sussex

Night Auditor

Washington, DC · On-site

$22.38 - $23.38/hr

Guest Services * Customer Service * Front Desk We are seeking a dedicated and detail-oriented Night Auditor to join our hospitality team at the Westin Washington DC City Center. The Night Auditor ...

EAGLE Certification Group

EAGLE Auditor

Dayton, OH · Remote

$400 - $800/day

If you are self-motivated, enjoy travel, believe in customer service and doing the right thing, EAGLE may be the company for you. Independent Contract Auditor responsibilities: Audit Scheduling:

EAGLE Certification Group

Food Auditor

Dayton, OH

$400 - $800/day

If you are self-motivated, enjoy travel, believe in customer service and doing the right thing, EAGLE may be the company for you. Independent Contract Auditor responsibilities: Audit Scheduling:

Fairfield Inn Lincoln Airport

Night Auditor

Lincoln, NE

$13 - $17.50/hr

Night Auditor Position We are seeking a reliable and detail-oriented Night Auditor to join our team ... The successful candidate will have excellent customer service skills and be able to work ...

Presidential Hospitality

Night Auditor

Rapid City, SD · On-site

$12.50 - $16.75/hr

Ultimately, you will provide excellent customer service to guests and keep the front desk and ... Night Auditor will be responsible for setting up breakfast and preparing the gravy every morning.

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Customer Service Auditor information

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$30.5K

$72.6K

$117.5K

How much do customer service auditor jobs pay per year?

As of Jun 14, 2026, the average yearly pay for customer service auditor in the United States is $72,633.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $98,500.00 per year, depending on experience, location, and employer.

How much can an auditor get paid?

Customer Service Auditors typically earn between $30,000 and $50,000 annually, depending on experience, location, and employer. Some positions may offer higher pay with specialized skills or certifications, and the role often involves evaluating customer interactions and service quality.

What are some typical daily responsibilities of a Customer Service Auditor?

Customer Service Auditors typically spend their days reviewing recorded customer interactions, assessing them against established quality standards, and documenting their findings in detailed reports. They often collaborate with customer service managers and team leads to share insights, highlight trends, and recommend areas for improvement or additional training. Auditors may also participate in calibration sessions to ensure consistency in evaluation practices and stay updated on evolving company policies. This role offers a structured, detail-oriented work environment with regular opportunities to contribute directly to service quality enhancements.

What are the key skills and qualifications needed to thrive in the Customer Service Auditor position, and why are they important?

A Customer Service Auditor should possess strong analytical abilities, attention to detail, and a solid understanding of quality assurance principles, often supported by a background in business, customer service, or a related field. Familiarity with customer relationship management (CRM) software, quality monitoring tools, and certifications such as Six Sigma or ISO standards can be beneficial. Standout soft skills include effective communication, impartial judgment, and the ability to provide constructive feedback. These capabilities ensure thorough evaluations of customer interactions, driving service improvements and maintaining high company standards.

What is a Customer Service Auditor job?

A Customer Service Auditor evaluates customer interactions, service quality, and compliance with company policies. They analyze customer feedback, review call recordings, and assess service representatives' performance. Their goal is to ensure a high standard of customer service by identifying areas for improvement and providing actionable recommendations. This role helps maintain consistency in customer interactions and enhances overall customer satisfaction.

What is a customer service audit?

A customer service audit is a systematic review of a company's customer service processes, interactions, and performance metrics. For a Customer Service Auditor, it involves evaluating service quality, compliance with standards, and identifying areas for improvement, often using tools like checklists and customer feedback analysis.

How much is an auditor's salary?

The salary of a Customer Service Auditor typically ranges from $40,000 to $60,000 annually, depending on experience, location, and the size of the organization. Entry-level auditors may earn less, while those with specialized skills or certifications can earn higher salaries. Many auditors work full-time and may require knowledge of auditing tools and customer service standards.

Is an auditor a high paying job?

Customer Service Auditor roles typically offer moderate salaries that depend on experience, location, and industry. While some auditors can earn higher wages with specialized skills or certifications, overall pay varies and may not be considered high compared to other accounting or managerial positions.
More about Customer Service Auditor jobs
What cities are hiring for Customer Service Auditor jobs? Cities with the most Customer Service Auditor job openings:
What are the most commonly searched types of Customer Service Auditor jobs? The most popular types of Customer Service Auditor jobs are:
What states have the most Customer Service Auditor jobs? States with the most job openings for Customer Service Auditor jobs include:
What job categories do people searching Customer Service Auditor jobs look for? The top searched job categories for Customer Service Auditor jobs are:
Customer Service Auditor jobs near you
Infographic showing various Customer Service Auditor job openings in the United States as of June 2026, with employment types broken down into 62% Full Time, 25% Part Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $72,633 per year, or $34.9 per hour.

BRCGS Auditor

EAGLE Certification Group

Dayton, OH • Remote

$625 - $800/day

Per diem

Posted 24 days ago

Job description

EAGLE is seeking Food Safety Auditors that are interested in making a positive impact and serving the needs of our clients. The Food Safety auditor is responsible for conducting audits in facilities in accordance with both the audit scheme and EAGLE protocol. Auditors travel to client sites, perform inspections, determine compliance, review corrective actions, and submit their audit reports for review and certification.

If you are self-motivated, enjoy travel, believe in customer service and doing the right thing, EAGLE may be the company for you.

Independent Contract Auditor responsibilities:

Audit Scheduling: Coordinate and plan all resources necessary to lead an on-site audit at the customer's location.

Schedule Preparation: Research, prepare and communicate an effective audit schedule for upcoming audits that ensures efficiency and compliance with all audit requirements.

Conduct Audit: Conduct effective on-site audits including opening meeting, interviews, records inspection, process tracking, site inspections (physically observing activities where performed, making detailed notes of strengths & weaknesses. Conduct closing meetings, shares preliminary audit results.

Audit Report & Administration: Complete audit reports noting required information and other details discovered during audit. Process and submit all paperwork to the EAGLE office, per required timelines.

Corrective Action Processing: Review customer-submitted responses to non-conformances identified during audit. Advise customer and EAGLE of appropriateness of response.

Training & Education: Actively maintain the technical expertise required to audit specific standards through training and education. Maintain regulatory awareness and compliance requirements of ISO and other standards, as appropriate.

Qualifications:

BRCGS:

  • University degree in a food related or bioscience discipline, or as a minimum have successfully completed a higher education course in a food or bioscience-related discipline
  • 5+ years of professional experience related to the food industry
  • 2 day HACCP training course
  • Lead Auditor course from a third party AND the Current BRCGS food safety standard training course OR BRC Lead Auditor course with current standard training
  • 40 hour Quality Management System training
  • Have experience in 2nd or 3rd party auditing
  • At least 5 audits or 90 hours auditing experience

Ability to understand complex technical procedures relative to audited processes. Formulates analysis and position on compliance to established standards. Able to appreciate and understand different solutions to a problem.

Must be able to clearly and concisely communicate at all levels within an organization, customers, other auditors and EAGLE staff.

Detailed and concise with report writing.

Understands the management process in order to recognize a customer's management strengths, weaknesses and culture during an audit. Work well with other auditors, customers and EAGLE staff to successfully manage the interactions and audit process.

Strong technical, administrative, analytical and communication abilities required. Expertise and experience with processes and requirements of audit standards is required. Must continually work to enhance understanding of audit processes and requirements.

Documents the details of the audit process for review by customers, EAGLE staff, and possibly Accreditation Body review

Certified third-party auditor Pay Range: $625-$800 per day, not including the per diem and competitive travel pay. Compensation takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skills; experience and training; licensure and certifications; standards and other business and organizational needs.


Job Posted by ApplicantPro