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Customer Service Auditor Jobs (NOW HIRING)

TransCore

Customer Service Representative

Houston, TX

$14.50 - $19.50/hr

The CSR is responsible for accurately opening accounts, explaining policies and procedures, and ... Participate in the Quality Assurance process: call monitoring and auditing of work performed.

New

Parkwell

CSR

Denver, CO · On-site

$19.50 - $22/hr

Position Summary As the CSR you will be responsible for providing a great experience for all ... Auditing and Enforcement Duties and Responsibilities: * Audit each designated parking lot/garage ...

Crestview Management, LLC

Night Auditor

Atlanta, GA · On-site

$14.50 - $19.25/hr

The Night Auditor will be responsible for balancing and reconciling daily financial transactions, providing excellent customer service to guests during overnight hours, and supporting front desk ...

Columbia Sussex

Night Auditor

Atlanta, GA · On-site

$14.50 - $19.25/hr

The Night Auditor will be responsible for balancing and reconciling daily financial transactions, providing excellent customer service to guests during overnight hours, and supporting front desk ...

EAGLE Certification Group

BRCGS Auditor

Dayton, OH · Remote

$625 - $800/day

If you are self-motivated, enjoy travel, believe in customer service and doing the right thing, EAGLE may be the company for you. Independent Contract Auditor responsibilities: Audit Scheduling:

Town of Landis

Customer Service Specialist

Landis, NC · On-site

$46K - $72K/yr

The Customer Service Specialist ensures the timely, accurate, and thorough processing of all ... Thorough knowledge of Generally Accepted Accounting Principles and Practices, auditing practices ...

EAGLE Certification Group

BRCGS Auditor

Dayton, OH · On-site

$625 - $800/day

If you are self-motivated, enjoy travel, believe in customer service and doing the right thing, EAGLE may be the company for you. Independent Contract Auditor responsibilities: Audit Scheduling:

EAGLE Certification Group

BRCGS Auditor

Dayton, OH · On-site

$625 - $800/day

If you are self-motivated, enjoy travel, believe in customer service and doing the right thing, EAGLE may be the company for you. Independent Contract Auditor responsibilities: Audit Scheduling:

Bank of Bridger

CUSTOMER SERVICE REPRESENTATIVE

Glasgow, MT · On-site

$15.75 - $21.25/hr

Provides account services to customers by receiving deposits and loan payments, cashing checks ... auditing other tellers' currency, and assisting in certification of proof. * Maintains customer ...

Columbia Sussex

Night Auditor

Saint Pete Beach, FL · On-site

$14.25 - $19/hr

Night Auditor Sirata Beach Resort Location: St. Pete Beach, FL Night Auditor The Night Auditor is ... records and providing exceptional customer service to guests during the overnight shift.

Columbia Sussex

Night Auditor

Washington, DC · On-site

$22.38 - $23.38/hr

Guest Services * Customer Service * Front Desk We are seeking a dedicated and detail-oriented Night Auditor to join our hospitality team at the Westin Washington DC City Center. The Night Auditor ...

TransCore

Customer Service Representative

Houston, TX · On-site

$14.50 - $19.50/hr

The CSR is responsible for accurately opening accounts, explaining policies and procedures, and ... Participate in the Quality Assurance process: call monitoring and auditing of work performed.

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Customer Service Auditor information

See salary details

$30.5K

$72.6K

$117.5K

How much do customer service auditor jobs pay per year?

As of Jul 17, 2026, the average yearly pay for customer service auditor in the United States is $72,633.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $98,500.00 per year, depending on experience, location, and employer.

How much can an auditor get paid?

Customer Service Auditors typically earn between $30,000 and $50,000 annually, depending on experience, location, and employer. Some positions may offer higher pay with specialized skills or certifications, and the role often involves evaluating customer interactions and ensuring quality standards are met.

What are some typical daily responsibilities of a Customer Service Auditor?

Customer Service Auditors typically spend their days reviewing recorded customer interactions, assessing them against established quality standards, and documenting their findings in detailed reports. They often collaborate with customer service managers and team leads to share insights, highlight trends, and recommend areas for improvement or additional training. Auditors may also participate in calibration sessions to ensure consistency in evaluation practices and stay updated on evolving company policies. This role offers a structured, detail-oriented work environment with regular opportunities to contribute directly to service quality enhancements.

What are the key skills and qualifications needed to thrive in the Customer Service Auditor position, and why are they important?

A Customer Service Auditor should possess strong analytical abilities, attention to detail, and a solid understanding of quality assurance principles, often supported by a background in business, customer service, or a related field. Familiarity with customer relationship management (CRM) software, quality monitoring tools, and certifications such as Six Sigma or ISO standards can be beneficial. Standout soft skills include effective communication, impartial judgment, and the ability to provide constructive feedback. These capabilities ensure thorough evaluations of customer interactions, driving service improvements and maintaining high company standards.

Is AI taking over audits?

Customer Service Auditors analyze customer interactions to ensure quality and compliance. AI tools are increasingly used to automate data collection and initial assessments, but human auditors are still essential for complex judgment, interpretation, and decision-making in audits.

What is a Customer Service Auditor job?

A Customer Service Auditor evaluates customer interactions, service quality, and compliance with company policies. They analyze customer feedback, review call recordings, and assess service representatives' performance. Their goal is to ensure a high standard of customer service by identifying areas for improvement and providing actionable recommendations. This role helps maintain consistency in customer interactions and enhances overall customer satisfaction.

How much is an auditor's salary?

The salary of a Customer Service Auditor typically ranges from $40,000 to $60,000 annually, depending on experience, location, and the size of the organization. Entry-level auditors may earn less, while those with specialized skills or certifications can earn higher salaries. Many auditors work full-time and may require knowledge of auditing tools and customer service standards.

Is an auditor a high paying job?

Customer Service Auditor roles typically offer average salaries that are competitive but not among the highest in the industry. Compensation depends on experience, certifications, and the employer, with some positions offering additional benefits or bonuses. Overall, it is considered a stable but moderately paying career compared to other auditing or specialized finance roles.
More about Customer Service Auditor jobs
What cities are hiring for Customer Service Auditor jobs? Cities with the most Customer Service Auditor job openings:
What are the most commonly searched types of Customer Service Auditor jobs? The most popular types of Customer Service Auditor jobs are:
What states have the most Customer Service Auditor jobs? States with the most job openings for Customer Service Auditor jobs include:
What job categories do people searching Customer Service Auditor jobs look for? The top searched job categories for Customer Service Auditor jobs are:
Customer Service Auditor jobs near you
Infographic showing various Customer Service Auditor job openings in the United States as of July 2026, with employment types broken down into 10% Locum Tenens, 74% Full Time, 12% Part Time, 2% Contract, and 2% Summer. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $72,633 per year, or $34.9 per hour.
Night Auditor

Night Auditor

Twin Tier Hospitality

Independence, OH • On-site

$1.7K - $1.8K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

We’re looking for a Night Auditor/Front Desk to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts, processes invoices. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.

Responsibilities

  • Check in guests, answer phones and take reservations
  • Respond to guest complaints, requests and emergencies
  • Process invoices, post checks to vendors and distribute employee checks
  • Reconcile accounts
  • Balance the cash drawer and log receipts
  • Investigate and resolve out-of-balance accounts
  • Keep accurate financial records and ledgers
  • Help prepare for forecasts and audits

Skills

  • Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
  • Experience with accounting and facilities management software
  • Excellent math skills
  • An eye for detail
  • Good problem-solving skills
  • Strong customer service skills
  • The ability to multitask
  • Strong written and verbal communication skills
  • Availability to work overnight
  • BSc in accounting, finance or relevant field

Company Description

TTH is a hotel Company of 7 hotels throughout NY & Ohio.