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Customer Service Auditor Jobs in Ohio (NOW HIRING)

EAGLE Certification Group

BRCGS Auditor

Dayton, OH

$625 - $800/day

If you are self-motivated, enjoy travel, believe in customer service and doing the right thing, EAGLE may be the company for you. Independent Contract Auditor responsibilities: Audit Scheduling:

EAGLE Certification Group

BRCGS Auditor

Dayton, OH · On-site

$625 - $800/day

If you are self-motivated, enjoy travel, believe in customer service and doing the right thing, EAGLE may be the company for you. Independent Contract Auditor responsibilities: Audit Scheduling:

EAGLE Certification Group

Food Auditor

Dayton, OH

$400 - $800/day

If you are self-motivated, enjoy travel, believe in customer service and doing the right thing, EAGLE may be the company for you. Independent Contract Auditor responsibilities: Audit Scheduling:

EAGLE Certification Group

EAGLE Auditor

Dayton, OH

$400 - $800/day

If you are self-motivated, enjoy travel, believe in customer service and doing the right thing, EAGLE maybe the company for you. Independent Contract Auditor responsibilities: Audit Scheduling:

The Delta by Marriott

Part Time Night Auditor

Toledo, OH · On-site

$13.75 - $18.25/hr

Part Time Night Auditor We are seeking a Night Auditor to join our team at our hotel. As a Night ... This position requires excellent customer service skills, attention to detail, and the ability to ...

Crestview Management, LLC

Night Auditor

Cincinnati, OH · On-site

$14.50 - $19.25/hr

Job Title: Night Auditor Location: Cincinnati, OH, 45202 We are seeking a detail-oriented and ... Excellent communication and customer service skills * Ability to work independently and prioritize ...

Columbia Sussex

Night Auditor

Cincinnati, OH · On-site

$14.75 - $19.50/hr

Job Title: Night Auditor Location: Cincinnati, OH, 45202 We are seeking a detail-oriented and ... Excellent communication and customer service skills * Ability to work independently and prioritize ...

Davies Risk Services

Premium Auditor

Dayton, OH · On-site

$48K - $58K/yr

Join Davies Risk Services as a Premium Auditor -- No Experience Required! Are you a self-starter ... Excellent communication and customer service skills * Strong analytical and deductive reasoning ...

Davies Risk Services

Premium Auditor

Columbus, OH · On-site

$47K - $58K/yr

Join Davies Risk Services as a Premium Auditor -- No Experience Required! Are you a self-starter ... Excellent communication and customer service skills * Strong analytical and deductive reasoning ...

Davies Risk Services

Premium Auditor

Cleveland, OH · On-site

$48K - $58K/yr

Join Davies Risk Services as a Premium Auditor -- No Experience Required! Are you a self-starter ... Excellent communication and customer service skills * Strong analytical and deductive reasoning ...

Crestview Management, LLC

Night Auditor

Cincinnati, OH

$14.75 - $19.50/hr

The Night Auditor will be responsible for reconciling all hotel cashier transactions, reviewing ... Excellent communication and customer service skills * Ability to work independently and prioritize ...

InnVentures

Night Auditor

Independence, OH · On-site

$14.75 - $19.50/hr

Night Auditor Use your attention to detail and desire for routine to create memorable guest ... Previous customer service experience with proven ability to thrive working the overnight shift is ...

Davies North America

Premium Auditor

Cleveland, OH · On-site

$48K - $58K/yr

Our auditors come from various backgrounds - bookkeeping, restaurant service, bartenders, stay-at ... Excellent communication and customer service skills * Strong analytical and deductive reasoning ...

Davies North America

Premium Auditor

Columbus, OH · On-site

$47K - $58K/yr

Our auditors come from various backgrounds - bookkeeping, restaurant service, bartenders, stay-at ... Excellent communication and customer service skills * Strong analytical and deductive reasoning ...

Davies North America

Premium Auditor

Dayton, OH · On-site

$48K - $58K/yr

Our auditors come from various backgrounds - bookkeeping, restaurant service, bartenders, stay-at ... Excellent communication and customer service skills * Strong analytical and deductive reasoning ...

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Customer Service Auditor information

See Ohio salary details

$29K

$69.1K

$111.7K

How much do customer service auditor jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer service auditor in Ohio is $69,052.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $93,600.00 per year, depending on experience, location, and employer.

What is a customer service auditor?

A Customer Service Auditor evaluates customer interactions, service quality, and compliance with company policies. They analyze customer feedback, review call recordings, and assess service representatives' performance. Their goal is to ensure a high standard of customer service by identifying areas for improvement and providing actionable recommendations. This role helps maintain consistency in customer interactions and enhances overall customer satisfaction.

What are the typical daily responsibilities of a customer service auditor?

Customer Service Auditors typically spend their days reviewing recorded customer interactions, assessing them against established quality standards, and documenting their findings in detailed reports. They often collaborate with customer service managers and team leads to share insights, highlight trends, and recommend areas for improvement or additional training. Auditors may also participate in calibration sessions to ensure consistency in evaluation practices and stay updated on evolving company policies. This role offers a structured, detail-oriented work environment with regular opportunities to contribute directly to service quality enhancements.

What are the key skills and qualifications needed to thrive as a customer service auditor?

A Customer Service Auditor should possess strong analytical abilities, attention to detail, and a solid understanding of quality assurance principles, often supported by a background in business, customer service, or a related field. Familiarity with customer relationship management (CRM) software, quality monitoring tools, and certifications such as Six Sigma or ISO standards can be beneficial. Standout soft skills include effective communication, impartial judgment, and the ability to provide constructive feedback. These capabilities ensure thorough evaluations of customer interactions, driving service improvements and maintaining high company standards.

What qualifications do I need to be a customer service auditor?

Customer service auditors typically need a high school diploma or equivalent, with many employers preferring some college coursework or a related degree. Relevant skills include strong communication, attention to detail, and familiarity with customer service processes. Experience in customer service or quality assurance roles can also be beneficial, and certifications in quality management or auditing may enhance prospects.

What are popular job titles related to Customer Service Auditor jobs in Ohio?

For Customer Service Auditor jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Customer Service Auditor jobs in Ohio look for?

The top searched job categories for Customer Service Auditor jobs in Ohio are:

Customer Service Auditor jobs near you
Infographic showing various Customer Service Auditor job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $69,052 per year, or $33.2 per hour.

Night Auditor

Twin Tier Hospitality

Independence, OH • On-site

$1.7K - $1.8K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

We’re looking for a Night Auditor/Front Desk to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts, processes invoices. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.

Responsibilities

  • Check in guests, answer phones and take reservations
  • Respond to guest complaints, requests and emergencies
  • Process invoices, post checks to vendors and distribute employee checks
  • Reconcile accounts
  • Balance the cash drawer and log receipts
  • Investigate and resolve out-of-balance accounts
  • Keep accurate financial records and ledgers
  • Help prepare for forecasts and audits

Skills

  • Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
  • Experience with accounting and facilities management software
  • Excellent math skills
  • An eye for detail
  • Good problem-solving skills
  • Strong customer service skills
  • The ability to multitask
  • Strong written and verbal communication skills
  • Availability to work overnight
  • BSc in accounting, finance or relevant field

Company Description

TTH is a hotel Company of 7 hotels throughout NY & Ohio.