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Customer Service Auditor Jobs (NOW HIRING)

We are an ESOP-owned company with a customer-first focus. We realize the decisions we make about ... The Service Auditor is responsible for overseeing and managing the service billing process for ...

The Service Auditor is responsible for overseeing and managing the service billing process for ... Excellent customer service and multi-tasking skills * Strong communication skills with ability to ...

Outstanding customer service skills as well as the ability to deal with people in a manner which ... Coding and auditing experience * Moderate to advanced computer skills with programs such as ...

Outstanding customer service skills as well as the ability to deal with people in a manner which ... Coding and auditing experience * Moderate to advanced computer skills with programs such as ...

Outstanding customer service skills as well as the ability to deal with people in a manner which ... Coding and auditing experience * Moderate to advanced computer skills with programs such as ...

Request purchase orders from external purchase order required customers for service repair payment and partner with Service Auditors to accurately complete invoicing / purchase order details * Issue ...

Request purchase orders from external purchase order required customers for service repair payment and partner with Service Auditors to accurately complete invoicing / purchase order details * Issue ...

Request purchase orders from external purchase order required customers for service repair payment and partner with Service Auditors to accurately complete invoicing / purchase order details * Issue ...

Request purchase orders from external purchase order required customers for service repair payment and partner with Service Auditors to accurately complete invoicing / purchase order details * Issue ...

Request purchase orders from external purchase order required customers for service repair payment and partner with Service Auditors to accurately complete invoicing / purchase order details * Issue ...

Request purchase orders from external purchase order required customers for service repair payment and partner with Service Auditors to accurately complete invoicing / purchase order details * Issue ...

Request purchase orders from external purchase order required customers for service repair payment and partner with Service Auditors to accurately complete invoicing / purchase order details * Issue ...

Request purchase orders from external purchase order required customers for service repair payment and partner with Service Auditors to accurately complete invoicing / purchase order details * Issue ...

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Customer Service Auditor information

See salary details

$30.5K

$72.6K

$117.5K

How much do customer service auditor jobs pay per year?

As of Jun 14, 2026, the average yearly pay for customer service auditor in the United States is $72,633.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $98,500.00 per year, depending on experience, location, and employer.

How much can an auditor get paid?

Customer Service Auditors typically earn between $30,000 and $50,000 annually, depending on experience, location, and employer. Some positions may offer higher pay with specialized skills or certifications, and the role often involves evaluating customer interactions and service quality.

What are some typical daily responsibilities of a Customer Service Auditor?

Customer Service Auditors typically spend their days reviewing recorded customer interactions, assessing them against established quality standards, and documenting their findings in detailed reports. They often collaborate with customer service managers and team leads to share insights, highlight trends, and recommend areas for improvement or additional training. Auditors may also participate in calibration sessions to ensure consistency in evaluation practices and stay updated on evolving company policies. This role offers a structured, detail-oriented work environment with regular opportunities to contribute directly to service quality enhancements.

What are the key skills and qualifications needed to thrive in the Customer Service Auditor position, and why are they important?

A Customer Service Auditor should possess strong analytical abilities, attention to detail, and a solid understanding of quality assurance principles, often supported by a background in business, customer service, or a related field. Familiarity with customer relationship management (CRM) software, quality monitoring tools, and certifications such as Six Sigma or ISO standards can be beneficial. Standout soft skills include effective communication, impartial judgment, and the ability to provide constructive feedback. These capabilities ensure thorough evaluations of customer interactions, driving service improvements and maintaining high company standards.

What is a Customer Service Auditor job?

A Customer Service Auditor evaluates customer interactions, service quality, and compliance with company policies. They analyze customer feedback, review call recordings, and assess service representatives' performance. Their goal is to ensure a high standard of customer service by identifying areas for improvement and providing actionable recommendations. This role helps maintain consistency in customer interactions and enhances overall customer satisfaction.

What is a customer service audit?

A customer service audit is a systematic review of a company's customer service processes, interactions, and performance metrics. For a Customer Service Auditor, it involves evaluating service quality, compliance with standards, and identifying areas for improvement, often using tools like checklists and customer feedback analysis.

How much is an auditor's salary?

The salary of a Customer Service Auditor typically ranges from $40,000 to $60,000 annually, depending on experience, location, and the size of the organization. Entry-level auditors may earn less, while those with specialized skills or certifications can earn higher salaries. Many auditors work full-time and may require knowledge of auditing tools and customer service standards.

Is an auditor a high paying job?

Customer Service Auditor roles typically offer moderate salaries that depend on experience, location, and industry. While some auditors can earn higher wages with specialized skills or certifications, overall pay varies and may not be considered high compared to other accounting or managerial positions.
More about Customer Service Auditor jobs
What cities are hiring for Customer Service Auditor jobs? Cities with the most Customer Service Auditor job openings:
What are the most commonly searched types of Customer Service Auditor jobs? The most popular types of Customer Service Auditor jobs are:
What states have the most Customer Service Auditor jobs? States with the most job openings for Customer Service Auditor jobs include:
Infographic showing various Customer Service Auditor job openings in the United States as of June 2026, with employment types broken down into 62% Full Time, 25% Part Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $72,633 per year, or $34.9 per hour.
Customer Service Auditor

Other

Posted 8 days ago


Job description

Seeking independent contractors to patronize businesses as a third-party, unbiased evaluator and report on the Customer Experience (CX). Your feedback enables companies to implement appropriate actions to correct poor customer service before customers become dissatisfied and take their business elsewhere. Join our database to have access to monthly auditing opportunities at restaurants, bars, hotels, movie theaters, retail stores, and parking facilities throughout the Boston area.


Data Quest logo

About Data Quest

Sourced by ZipRecruiter

Data Quest, Ltd. is a licensed, bonded & insured, corporate private investigations agency. It provides elite intelligence gathering, loss prevention & loss detection expertise to companies, attorneys and individuals throughout the United States.

Industry

Investigation and physical security services

Company size

11 - 50 Employees

Headquarters location

New Bedford, MA, US

Year founded

1981

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