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Customer Service Auditor Jobs in Florida (NOW HIRING)

Stratton Amenities

Service Auditor

Tampa, FL · On-site

$19 - $20/hr

Service Auditor The responsibility of the Quality Assurance Auditor is to assess hospitality and ... Being able to inspect the quality of customer service provided. * Own, possess or have consistent ...

Stratton Amenities

Service Auditor

Tampa, FL · On-site

$19 - $20/hr

Service Auditor The responsibility of the Quality Assurance Auditor is to assess hospitality and ... Being able to inspect the quality of customer service provided. * Own, possess or have consistent ...

Stratton Amenities

Service Auditor

Tampa, FL · On-site

Service Auditor The responsibility of the Quality Assurance Auditor is to assess hospitality and ... Being able to inspect the quality of customer service provided. * Own, possess or have consistent ...

briggsequipment

Customer Service Advisor

Tampa, FL · On-site

Request purchase orders from external purchase order required customers for service repair payment and partner with Service Auditors to accurately complete invoicing / purchase order details * Issue ...

Briggs Equipment

Customer Service Advisor

FL · On-site

Request purchase orders from external purchase order required customers for service repair payment and partner with Service Auditors to accurately complete invoicing / purchase order details * Issue ...

Briggs Equipment

Customer Service Advisor

Tampa, FL · On-site

Request purchase orders from external purchase order required customers for service repair payment and partner with Service Auditors to accurately complete invoicing / purchase order details * Issue ...

Columbia Sussex

Night Auditor

Saint Pete Beach, FL · On-site

$14.25 - $19/hr

Night Auditor Sirata Beach Resort Location: St. Pete Beach, FL Night Auditor The Night Auditor is ... records and providing exceptional customer service to guests during the overnight shift.

Crestview Management, LLC

Night Auditor

Treasure Island, FL · On-site

$14 - $18.75/hr

Night Auditor Sirata Beach Resort Location: St. Pete Beach, FL Night Auditor The Night Auditor is ... records and providing exceptional customer service to guests during the overnight shift.

Davies Risk Services

Premium Auditor

Pembroke Pines, FL · On-site

$45K - $56K/yr

​ ​ Join Davies Risk Services as a Premium Auditor -- No Experience Required! Are you a self ... Excellent communication and customer service skills * Strong analytical and deductive reasoning ...

Davies Risk Services

Premium Auditor

Ocala, FL · On-site

$46K - $56K/yr

​ ​ Join Davies Risk Services as a Premium Auditor -- No Experience Required! Are you a self ... Excellent communication and customer service skills * Strong analytical and deductive reasoning ...

Davies Risk Services

Premium Auditor

Palm Bay, FL · On-site

$42K - $51K/yr

​ ​ Join Davies Risk Services as a Premium Auditor -- No Experience Required! Are you a self ... Excellent communication and customer service skills * Strong analytical and deductive reasoning ...

Davies Risk Services

Premium Auditor

Naples, FL · On-site

$46K - $57K/yr

​ ​ Join Davies Risk Services as a Premium Auditor -- No Experience Required! Are you a self ... Excellent communication and customer service skills * Strong analytical and deductive reasoning ...

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Customer Service Auditor information

See Florida salary details

$22.8K

$54.3K

$87.8K

How much do customer service auditor jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer service auditor in Florida is $54,278.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,100.00 and $73,600.00 per year, depending on experience, location, and employer.

What is a customer service auditor?

A Customer Service Auditor evaluates customer interactions, service quality, and compliance with company policies. They analyze customer feedback, review call recordings, and assess service representatives' performance. Their goal is to ensure a high standard of customer service by identifying areas for improvement and providing actionable recommendations. This role helps maintain consistency in customer interactions and enhances overall customer satisfaction.

What are the typical daily responsibilities of a customer service auditor?

Customer Service Auditors typically spend their days reviewing recorded customer interactions, assessing them against established quality standards, and documenting their findings in detailed reports. They often collaborate with customer service managers and team leads to share insights, highlight trends, and recommend areas for improvement or additional training. Auditors may also participate in calibration sessions to ensure consistency in evaluation practices and stay updated on evolving company policies. This role offers a structured, detail-oriented work environment with regular opportunities to contribute directly to service quality enhancements.

What are the key skills and qualifications needed to thrive as a customer service auditor?

A Customer Service Auditor should possess strong analytical abilities, attention to detail, and a solid understanding of quality assurance principles, often supported by a background in business, customer service, or a related field. Familiarity with customer relationship management (CRM) software, quality monitoring tools, and certifications such as Six Sigma or ISO standards can be beneficial. Standout soft skills include effective communication, impartial judgment, and the ability to provide constructive feedback. These capabilities ensure thorough evaluations of customer interactions, driving service improvements and maintaining high company standards.

What qualifications do I need to be a customer service auditor?

Customer service auditors typically need a high school diploma or equivalent, with many employers preferring some college coursework or a related degree. Relevant skills include strong communication, attention to detail, and familiarity with customer service processes. Experience in customer service or quality assurance roles can also be beneficial, and certifications in quality management or auditing may enhance prospects.

What are the most commonly searched types of Customer Service Auditor jobs in Florida?

The most popular types of Customer Service Auditor jobs in Florida are:

What are popular job titles related to Customer Service Auditor jobs in Florida?

For Customer Service Auditor jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Customer Service Auditor jobs in Florida look for?

The top searched job categories for Customer Service Auditor jobs in Florida are:

Customer Service Auditor jobs near you
Infographic showing various Customer Service Auditor job openings in Florida as of August 2026, with employment types broken down into 55% Full Time, 27% Part Time, and 18% Contract. Highlights an 100% In-person job distribution, with an average salary of $54,278 per year, or $26.1 per hour.

Service Auditor

Stratton Amenities

Tampa, FL • On-site

$19 - $20/hr

Part-time

Re-posted 6 days ago

Stratton Amenities rating

3.2

Company rating: 3.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Service Auditor

The responsibility of the Quality Assurance Auditor is to assess hospitality and service engagement as it relates to the resident, guest and client experience. The Quality Assurance Auditor performs his or her duties secretly and from the guest or prospective resident perspective.


The Quality Assurance Auditor possesses a thorough understanding of the service engagement expectations set forth by our company and our clients. Quality Assurance Auditors must have knowledge of quality control procedures and the ability to assess whether or not associates perform and deliver the experience as identified by our audit criteria. They are able to effectively manage working time and possess a thoroughly developed analytical skill set. They must also be able to coordinate auditing teams across all three shifts of operations and ensure proper communication with executive leadership. Quality Assurance Auditors may be required to travel extensively to audit all associates and operations.

The educational and training requirements:

Quality Assurance Auditors are required to understand hospitality-centric operations typically experienced at hotels, resorts or luxury residential communities. The Quality Assurance Auditor assesses a wide variety of hospitality quality control standards. Therefore, three to five years of hotel, resort or related experience is preferred.

Quality Assurance Auditor Tasks & Requirements

  • Travel to and from assigned communities.
  • Ability to conduct duties discreetly and impartially.
  • Remaining discreet while you pose as a regular guest or a prospective resident.
  • Interact with associates over the phone and in person to gauge service experiences and behaviors as indicated by but not limited to the audit criteria.
  • Flexible disposition.
  • Organizational and time management skills.
  • Inspect the lobby/concierge environment to detect possible concerns and areas for improvement.
  • Complete and submit an audit report detailing the experience after each visit.
  • Highly energetic, honest, and motivated.
  • Excellent communication and interpersonal skills
  • Ability to work independently, without supervision.
  • Result-oriented, with an engaging personality and a passion for luxury hospitality service and experiences.
  • Being proactive and able to handle various assignments.
  • Analytical skills: Analyzing notes and documentation taken during the assessment in order to write an objective report.
  • Great attention to detail: Being able to inspect the quality of customer service provided.
  • Own, possess or have consistent access to reliable transportation


Job Types: Part-time, Contract


What Stratton Amenities employees say

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