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Veterinary Customer Service Jobs in Florida (NOW HIRING)

Ethos Veterinary Health

Veterinary Receptionist

Pensacola, FL · On-site

$17 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Veterinary Client Service Representative | Overnight | $17+/hr Veterinary Emergency Referral Center ... Deliver exceptional customer service to clients visiting our emergency animal hospital. * Answer ...

Innovetive Petcare

Veterinary Receptionist

Niceville, FL · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Care and Customer Service * Welcome clients and patients with warmth, empathy, and ... Work closely with veterinarians, veterinary technicians, assistants, and leadership * Maintain a ...

Innovetive PetCare

Veterinary Receptionist

Niceville, FL · On-site

$14 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Veterinary Receptionist Department: Receptionists Employment Type: Full Time Location: Niceville ... Client Care and Customer Service * Welcome clients and patients with warmth, empathy, and ...

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Veterinary Customer Service information

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How much do veterinary customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for veterinary customer service in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the veterinary customer service position, and why are they important?

To excel in Veterinary Customer Service, you should have excellent communication skills, a basic understanding of animal care, and often a high school diploma or equivalent. Familiarity with veterinary practice management software and scheduling systems is commonly required. Compassion, patience, and problem-solving abilities are critical soft skills that help build trust with pet owners and support smooth clinic operations. These competencies ensure positive client experiences, efficient workflow, and effective teamwork within a veterinary environment.

What are the main responsibilities of a veterinary customer service representative during a typical workday?

As a Veterinary Customer Service representative, your daily duties often include greeting clients and their pets, answering phone calls, scheduling appointments, and processing payments. You’ll also communicate important information between clients and veterinarians, ensuring that client concerns are accurately relayed and follow-up procedures are scheduled. The role may involve managing medical records, assisting with check-ins, and providing support during busy periods. This position requires a balance of administrative work, empathetic customer interaction, and efficient multitasking, all within a team-oriented, animal-friendly environment.

What is a veterinary customer service?

A Veterinary Customer Service job involves assisting pet owners with inquiries, appointment scheduling, and providing information about veterinary services. It includes handling phone calls, emails, and in-person interactions while ensuring a positive client experience. Customer service representatives may also process payments, maintain records, and support veterinarians by communicating essential pet care details. Strong communication and multitasking skills are essential in this role.

Are there any remote jobs in the veterinary customer service field?

Veterinary customer service roles can be available remotely, especially for positions involving phone or online communication with clients. These jobs often require strong communication skills, familiarity with veterinary software, and the ability to work independently in a home environment.
What are popular job titles related to Veterinary Customer Service jobs in Florida? For Veterinary Customer Service jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Veterinary Customer Service jobs in Florida look for? The top searched job categories for Veterinary Customer Service jobs in Florida are:
What cities in Florida are hiring for Veterinary Customer Service jobs? Cities in Florida with the most Veterinary Customer Service job openings:
Veterinary Customer Service jobs near you
Infographic showing various Veterinary Customer Service job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $29,217 per year, or $14 per hour.

Veterinary Customer Service Representative

Parkway Veterinary Center

Sarasota, FL • On-site

$14.75 - $20.25/hr

Full-time

Re-posted 20 days ago

Job description

Job Overview
We’re looking for a friendly, organized receptionist to be the welcoming face of our privately-owned
veterinary clinic. This is a full-time position. In this role, you’ll help create a positive experience for both
pets and their owners by managing appointments, handling client communication, and supporting our
veterinary team. If you have a strong customer service background and a passion for working with
animals, this could be the perfect fit.


Why Choose Parkway Veterinary Center
At our privately-owned clinic, you'll enjoy benefits that corporate practices simply can't match. Experience
direct access to leadership without layers of management, allowing your voice to be heard and your ideas
implemented. As our receptionist, you'll build meaningful relationships with clients and their pets, creating
truly personalized experiences without the constraints of corporate protocols or metrics. Join our close-
knit team where you can make a real difference in how clients and patients experience veterinary care,
from the first phone call to the final checkout.


What You'll Do:
● Greet clients and their pets with warmth and professionalism
● Answer phones, schedule appointments, and manage client records
● Process payments and handle paperwork accurately
● Provide clear, compassionate communication to pet parents
● Work with veterinary staff to support a smooth client and patient experience
● Stay calm and efficient during busy or stressful situations


Requirements:
● 3+ years of experience in customer service, veterinary reception, or animal care
● Strong communication and interpersonal skills
● Ability to multitask and stay organized in a fast-paced environment
● Comfortable working with animals and supporting pet owners emotionally
● Professional and adaptable when handling difficult situations


The Right Person for This Job:
You’re naturally compassionate and calm under pressure. You know how to explain complex information
clearly and handle sensitive conversations with professionalism and care. You’re organized, adaptable,
and able to juggle multiple tasks without losing your positive attitude.


About Our Clinic:
We’re a locally owned, independent veterinary practice that takes the time to know our team, our clients,
and their pets. We focus on preventative care and open communication, creating a positive and family-
friendly environment where both staff and clients feel supported.