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Veterinary Customer Service Jobs in Florida (NOW HIRING)

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How much do veterinary customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for veterinary customer service in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What is a veterinary customer service?

A Veterinary Customer Service job involves assisting pet owners with inquiries, appointment scheduling, and providing information about veterinary services. It includes handling phone calls, emails, and in-person interactions while ensuring a positive client experience. Customer service representatives may also process payments, maintain records, and support veterinarians by communicating essential pet care details. Strong communication and multitasking skills are essential in this role.

What are the main responsibilities of a veterinary customer service representative during a typical workday?

As a Veterinary Customer Service representative, your daily duties often include greeting clients and their pets, answering phone calls, scheduling appointments, and processing payments. You’ll also communicate important information between clients and veterinarians, ensuring that client concerns are accurately relayed and follow-up procedures are scheduled. The role may involve managing medical records, assisting with check-ins, and providing support during busy periods. This position requires a balance of administrative work, empathetic customer interaction, and efficient multitasking, all within a team-oriented, animal-friendly environment.

What are the key skills and qualifications needed to thrive in the veterinary customer service position, and why are they important?

To excel in Veterinary Customer Service, you should have excellent communication skills, a basic understanding of animal care, and often a high school diploma or equivalent. Familiarity with veterinary practice management software and scheduling systems is commonly required. Compassion, patience, and problem-solving abilities are critical soft skills that help build trust with pet owners and support smooth clinic operations. These competencies ensure positive client experiences, efficient workflow, and effective teamwork within a veterinary environment.

What are popular job titles related to Veterinary Customer Service jobs in Florida?

For Veterinary Customer Service jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Veterinary Customer Service jobs in Florida look for?

The top searched job categories for Veterinary Customer Service jobs in Florida are:

What cities in Florida are hiring for Veterinary Customer Service jobs?

Cities in Florida with the most Veterinary Customer Service job openings:

Veterinary Customer Service jobs near you
Infographic showing various Veterinary Customer Service job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $29,217 per year, or $14 per hour.

Veterinary Overnight Weekend Client Service Representatives CSR

Allied Veterinary Specialists

Jacksonville, FL • On-site

$14.75 - $20.25/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Join Jacksonville's Newest 24/7 Emergency & Specialty Veterinary Hospital!

Opening August 24, 2026

Be part of something extraordinary from day one! Allied Veterinary Specialists (AVS) is opening our brand-new, state-of-the-art Emergency & Specialty Hospital in Jacksonville, and we're looking for compassionate, energetic Client Service Representatives to help us build an exceptional client experience.

If you thrive in a fast-paced environment, enjoy helping people during some of their most important moments, and want to grow with an organization committed to excellence, we'd love to meet you.

Now Hiring For:

🌙 Overnight Client Service Representatives

Our greatest need is for dedicated overnight team members who enjoy working evenings and overnights while supporting our 24-hour emergency hospital.

Available Overnight Shifts Include:

7:00 PM – 7:00 AM

10:00 PM – 5:00 AM

Additional overnight schedules may be available.

⭐ Weekend Client Service Representatives

We're also expanding our weekend team with opportunities on:

Saturdays

Sundays

Full-day, swing, and evening shifts available

Weekend positions are ideal for candidates seeking flexible scheduling while making a meaningful impact in emergency veterinary medicine.

Why Join AVS?

✔ Brand-new, state-of-the-art hospital opening August 24, 2026

✔ Jacksonville's newest 24/7 Emergency & Specialty Veterinary Hospital

✔ Work alongside board-certified specialists and experienced emergency clinicians

✔ Modern technology and advanced medical equipment

✔ Positive, team-centered culture focused on collaboration and compassion

✔ Opportunities for career growth and professional development

What You'll Do

Welcome and support clients during emergency and specialty visits

Coordinate patient check-in and discharge

Answer multi-line phones and assist referring veterinarians

Maintain accurate medical records

Support doctors and technicians in delivering exceptional client service

Help create a calm, compassionate experience during stressful situations

We're Looking For Team Members Who Are

Compassionate and empathetic

Excellent communicators

Organized and dependable

Comfortable in a fast-paced emergency environment

Passionate about helping both pets and their families

Available to work overnight and/or weekend schedules

Join the team that's building the future of specialty and emergency veterinary medicine in Jacksonville.

Be part of our Grand Opening on August 24, 2026 and help us create something extraordinary from the very beginning.

#NowHiring #JacksonvilleJobs #VeterinaryJobs #VetMedJobs #VeterinaryCSR #OvernightJobs #WeekendJobs #AVSJacksonville #JoinAVS #AlliedVeterinarySpecialists

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