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Customer Service Assistant Jobs in Boca Raton, FL

Costco Wholesale Corporation

Food Service Assistant

Davie, FL · On-site

$14.25 - $18/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

5th HQ

Administrative Assistant/CSR

Pompano Beach, FL

$16 - $18/hr

We are seeking a versatile and dedicated Admin/Customer Service Specialist for our of our clients ... Review invoices and potentially learn to process deposits. * Assist with various tasks as needed ...

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Customer Service Assistant information

See Boca Raton, FL salary details

$11

$19

$26

How much do customer service assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service assistant in Boca Raton, FL is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.68 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
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Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,526 per year, or $19 per hour.

Customer Service Rep(03832) - West Forest Hill Boulevard

Domino's Franchise

Wellington, FL • On-site

$15 - $20.25/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,939 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

Customer Service Rep

Take the customers order in a positive manner, answering any questions they might have. Use suggestive selling techniques with every call. Answer the phone on the first ring and avoid putting customers on hold. Complete the order in a timely manner making sure the order is neat and accurate. Must keep the phone and customer area clean at all times. Repeat every order back to the customer and make them aware of the approximate time of delivery. Say thank you to every customer, and tell the time of the order. Handle all carry-out customers with the same customer service. Assist in making pizzas whenever possible, keep the makeline and soda coolers stocked and supplies available to help complete production. Take payments from the carry-out customers if requested to do so by the manager in charge. Maintain the image standards set forth by the company. Assist the safe delivery specialist in any way possible in the cleanliness and maintenance of the store. May be asked to assist in folding boxes, and box topping boxes.

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED: FOOD PREPARATION EQUIPMENT, CLEANING EQUIPMENT AND SUPPLIES, BOXES AND PHONES. WORK ENVIRONMENT: INDOORS - HEAT FROM COOKING

PHYSICAL REQUIREMENTS

  • Lifting: Occasional Weight: Most under 5 lbs. Occasionally up to 35 lbs.
  • Carrying: Occasional Weight: Most under 5 lbs. Occasionally up to 35 lbs.
  • Standing: Constant
  • Walking: Frequent
  • Reaching: Occasional
  • Twisting: Occasional
  • Bending: Occasional
  • Squatting: Occasional
  • Pushing / pulling: Occasional
  • Modifications possible: May be requested to assist in lifting or carrying any heavy items.

All your information will be kept confidential according to EEO guidelines.

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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