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Customer Service Assistant Jobs in Boca Raton, FL

Southland Floors

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Customer Service

Pompano Beach, FL · On-site

$22/hr

Based out of Pompano Beach, FL, we are looking for a Customer Service Representative. Job Overview ... Duties include: - Answer phone calls - Greet customers and assist them in placing or picking up ...

Donovan Marine

Customer Service

Fort Lauderdale, FL · On-site

$15.25 - $20.75/hr

Performs other related duties as assigned, clerical work, assist the IT department with office ... Customer service experience required * Some IT experience w/computer/office equipment a plus Job ...

Costco Wholesale Corporation

Food Service Assistant

Davie, FL · On-site

$14.25 - $18/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

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Customer Service Assistant information

See Boca Raton, FL salary details

$11

$19

$26

How much do customer service assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service assistant in Boca Raton, FL is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.68 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Boca Raton, FL?

The most popular types of Customer Service jobs in Boca Raton, FL are:

What are popular job titles related to Customer Service Assistant jobs in Boca Raton, FL?

For Customer Service Assistant jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Boca Raton, FL look for?

The top searched job categories for Customer Service Assistant jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Customer Service Assistant jobs?

Cities near Boca Raton, FL with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,526 per year, or $19 per hour.

Customer Service- Administrative Assistant

Five Oceans US

Miramar, FL • On-site

$15.75 - $20.50/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Customer Service & Administrative Assistant

Location: Miramar, FL

About Five Oceans

Five Oceans is a leading manufacturer and distributor of high-quality marine equipment, serving customers across North America and international markets. We are committed to delivering exceptional products and outstanding customer service to dealers, distributors, retailers, and online customers.

We are looking for a detail-oriented, organized, and customer-focused Customer Service & Administrative Assistant to join our growing team.

Position Summary

The Customer Service & Administrative Assistant will play a key role in supporting our daily operations by providing exceptional customer service, processing orders, assisting with administrative tasks, and coordinating with multiple departments to ensure an excellent customer experience.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and online marketplaces in a professional and timely manner.
  • Process orders, returns, exchanges, and warranty claims.
  • Assist customers with product information, order status, and shipping inquiries.
  • Coordinate with the warehouse and operations team to resolve order-related issues.
  • Maintain accurate customer records and update information in company systems.
  • Prepare quotations, invoices, and other administrative documents.
  • Support the sales and operations teams with administrative tasks.
  • Monitor and respond to marketplace messages (Amazon, Walmart, eBay, Shopify, etc.).
  • Assist with inventory-related inquiries and product information.
  • Perform general office and administrative duties as assigned.
Qualifications
  • 2+ years of customer service or administrative experience.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • High attention to detail and accuracy.
  • Proficient in Microsoft Office (Word, Excel, Outlook).
  • Comfortable learning new software and systems.
  • Ability to work independently while collaborating with a team.
  • Positive attitude with strong problem-solving skills.
Preferred Qualifications
  • Experience with eCommerce platforms (Shopify, Amazon, Walmart, eBay, etc.).
  • Experience using ERP, CRM, or order management systems.
  • Bilingual (English/Spanish) is a plus.
  • Experience in the marine, boating, or distribution industry is an advantage but not required.
What We Offer
  • Career growth opportunities.
  • Friendly, collaborative work environment.

If you are organized, enjoy helping customers, and thrive in a fast-paced environment, we'd love to hear from you. Join Five Oceans and become part of a team dedicated to delivering exceptional service and quality marine products.

Apply