ZipRecruiter

Log In

1

Overnight Customer Service Jobs in Boca Raton, FL

Careerxchange

Customer Service

Fort Lauderdale, FL

$18/hr

Bilingual Customer Service Representative (English/Spanish) Broward County, FL Pay: $18.00 per hour starting pay Training Start Date: August 3 Schedule: Full-time 9am to 5pm - (half hour lunch and ...

Circle K

Customer Service Representative

Fort Lauderdale, FL · On-site

$15.25 - $20.75/hr

Store 2707695: 901 W Sunrise Blvd, Fort Lauderdale, Florida 33311 Shift Availability Days & Evenings & Overnight Time Type Part time Customer Service Representative We want you to join our team as a ...

Southland Floors

Be Seen First

Customer Service

Pompano Beach, FL · On-site

$18/hr

Based out of Pompano Beach, FL, we are looking for a Customer Service Representative. Job Overview: We are seeking a motivated and detail-oriented Customer Service Representative to join our team.

StaffMyAgency LLC

Customer Service

Boca Raton, FL · On-site

$40K - $60K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

next page

Showing results 1-20

All JobsCustomer Service JobsOvernight Customer Service JobsOvernight Customer Service Jobs in Boca Raton, FL

Overnight Customer Service information

See Boca Raton, FL salary details

$9

$17

$25

How much do overnight customer service jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for overnight customer service in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What are overnight customer service jobs?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are some common challenges faced by Overnight Customer Service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the key skills and qualifications needed to thrive as an Overnight Customer Service Representative, and why are they important?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.
What are the most commonly searched types of Customer Service jobs in Boca Raton, FL? The most popular types of Customer Service jobs in Boca Raton, FL are:
What are popular job titles related to Overnight Customer Service jobs in Boca Raton, FL? For Overnight Customer Service jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Overnight Customer Service jobs in Boca Raton, FL look for? The top searched job categories for Overnight Customer Service jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Overnight Customer Service jobs? Cities near Boca Raton, FL with the most Overnight Customer Service job openings:
Overnight Customer Service jobs near you
Infographic showing various Overnight Customer Service job openings in Boca Raton, FL as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,102 per year, or $17.8 per hour.
Customer Service

Customer Service

Careerxchange

Fort Lauderdale, FL

$18/hr

Full-time

Posted 25 days ago

Job description

Bilingual Customer Service Representative (English/Spanish)
Broward County, FL
Pay: $18.00 per hour starting pay
Training Start Date: August 3
Schedule: Full-time 9am to 5pm - (half hour lunch and two 15 min breaks)

Are you passionate about helping people and providing outstanding customer service? We are seeking a Bilingual Customer Service Representative (English/Spanish) who enjoys working in a fast-paced environment and is eager to build a long-term career.
No insurance license? No problem! We are willing to invest in the right candidate by covering the cost of your licensing and training.

What You'll Do
  • Assist customers by phone with professionalism, empathy, and accuracy.
  • Answer questions and provide timely solutions to customer inquiries.
  • Navigate multiple computer systems while documenting customer interactions.
  • Maintain a positive, customer-focused attitude in a high-volume call environment.
  • Follow company procedures and ensure a high level of customer satisfaction.
  • Work collaboratively with team members to achieve service goals.

Qualifications
  • Bilingual in English and Spanish (required)
  • Positive, professional attitude with a strong customer service mindset.
  • Excellent verbal communication and interpersonal skills.
  • Comfortable using multiple computer systems and applications simultaneously.
  • Dependable, eager to learn, and team-oriented.
  • Able to remain calm and professional in a fast-paced, high-volume environment.
  • Reliable transportation.
  • Personal cell phone required for two-factor authentication (2FA).

Preferred Qualifications
  • Florida 4-40 Customer Service Representative License preferred.
  • Candidates without a license are encouraged to apply.

Paid Licensing Opportunity
If you are not currently licensed, we will cover the cost of obtaining your:
  • Florida 4-40 Customer Service Representative License
  • Florida 6-20 Desk Adjuster License
  • Fingerprinting fees

After successfully obtaining your required license, you'll receive a $1.00 per hour pay increase.
Compensation
  • Starting pay: $18.00 per hour
  • +$1.00/hour upon successful completion of the required licensing program
  • Full-time opportunity with career growth and professional development

If you're dependable, bilingual, customer-focused, and ready to start a rewarding career with paid licensing and advancement opportunities, we'd love to hear from you!

CAREERXCHANGE, INC is an EOE. I invite you to visit our website at www.careerxchange.com and view other job opportunities.