ZipRecruiter

Log In

1

Overnight Customer Service Jobs in Boca Raton, FL

Matt Sipowski - State Farm Insurance

Customer Service

Boca Raton, FL · On-site

$15.25 - $20.50/hr

  • Medical

  • Retirement

  • PTO

Customer Service Representative State Farm Agency, located in Boca Raton, FL is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a ...

Southland Floors

Be Seen First

Customer Service

Pompano Beach, FL · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

Based out of Pompano Beach, FL, we are looking for a Customer Service Representative. Job Overview: We are seeking a motivated and detail-oriented Customer Service Representative to join our team.

StaffMyAgency LLC

Customer Service

Boca Raton, FL · On-site

$40K - $60K/yr

  • Medical

  • Retirement

  • PTO

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

Donovan Marine

Customer Service

Fort Lauderdale, FL · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Retirement

  • PTO

We are looking for a dynamic employee as a CSR to our team. This candidate will have a positive demeanor and excellent skills. Responsibilities * Answer inbound calls and emails from our existing ...

KFC

Customer Service

Davie, FL · On-site

$14/hr

  • Retirement

  • PTO

Customer Service (Team Member) in Davie , FL EAP Management Corp dba KFC is looking for people who love serving customers and want to be part of a great restaurant company! With us, you can earn and ...

KFC

Customer Service

Belle Glade, FL

$14.75 - $20/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Total Warranty Services

Customer Service Rep

Boca Raton, FL · On-site

$15.25 - $20.50/hr

Description Claims Customer Service Representatives are responsible for the adjudication of a variety of claims submitted over the phone and online including, but not limited to, Tire & Wheel repairs ...

next page

Showing results 1-20

All JobsCustomer Service JobsOvernight Customer Service JobsOvernight Customer Service Jobs in Boca Raton, FL

Overnight Customer Service information

See Boca Raton, FL salary details

$9

$17

$25

How much do overnight customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for overnight customer service in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What is an overnight customer service?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.

What are some common challenges faced by overnight customer service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the most commonly searched types of Customer Service jobs in Boca Raton, FL?

The most popular types of Customer Service jobs in Boca Raton, FL are:

What are popular job titles related to Overnight Customer Service jobs in Boca Raton, FL?

For Overnight Customer Service jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Overnight Customer Service jobs in Boca Raton, FL look for?

The top searched job categories for Overnight Customer Service jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Overnight Customer Service jobs?

Cities near Boca Raton, FL with the most Overnight Customer Service job openings:

Overnight Customer Service jobs near you
Infographic showing various Overnight Customer Service job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,102 per year, or $17.8 per hour.

Customer Service

Matt Sipowski - State Farm Insurance

Boca Raton, FL • On-site

$15.25 - $20.50/hr

Other

Medical, Retirement, PTO

Re-posted 8 days ago

Job description

Customer Service Representative

State Farm Agency, located in Boca Raton, FL is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on customer service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.

Responsibilities include but not limited to:

  • Answer phones and greet clients
  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options

You will receive:

  • Salary plus Commission/Bonus
  • Paid Time Off (vacation and personal/sick days)
  • Health benefits and Retirement Plan (after 1 year)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

Requirements:

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to work in a team environment
  • Ability to assess customer needs and conduct effective interviews
  • Ability to effectively relate to a customer
  • Property Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Apply