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Overnight Customer Service Jobs in Boca Raton, FL

GMS Customer Service

Pompano Beach, FL · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an exciting opportunity to join a dynamic team as a Bilingual Spanish Customer Service Representative for the Global Maritime Supply division in Pompano Beach, FL. We are looking for hard ...

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Customer Service Representative

Fort Lauderdale, FL · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Exceptional customer service skills including ability to handle heavy volume of calls * Strong time-management and attention to detail * Proficient on computer using Microsoft Suite and ERP systems

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I've included the 2 years of customer service experience requirement and the responsibilities you mentioned. Hair Store Customer Service Associate Position Overview We are looking for a friendly ...

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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Overnight Customer Service information

See Boca Raton, FL salary details

$9

$17

$25

How much do overnight customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for overnight customer service in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What is an overnight customer service?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.

What are some common challenges faced by overnight customer service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the most commonly searched types of Customer Service jobs in Boca Raton, FL?

The most popular types of Customer Service jobs in Boca Raton, FL are:

What are popular job titles related to Overnight Customer Service jobs in Boca Raton, FL?

For Overnight Customer Service jobs in Boca Raton, FL, the most frequently searched job titles are:

What cities near Boca Raton, FL are hiring for Overnight Customer Service jobs?

Cities near Boca Raton, FL with the most Overnight Customer Service job openings:

Infographic showing various Overnight Customer Service job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,102 per year, or $17.8 per hour.

Customer Service Representative

MEDEX Analytic Services

Coral Springs, FL • On-site

$15.25 - $20.75/hr

Full-time

Re-posted 29 days ago


Job description

MEDEX Analytic Services is the preeminent provider of Independent Medical Examinations, Peer reviews and Radiology Reviews for medical and legal comprehensive analysis of bodily injury claims. Our nationwide service assists our clients in managing and analyzing their medical claims. Our headquarters is located in Coral Springs, Florida, where our staff of dedicated professionals work to provide the highest levels of customer service to our clients.
We are experiencing significant growth and are seeking to add talented and motivated associates to our Customer Service Department.
Skills & Requirements
The successful candidate will possess these qualifications and skills:
  • Strong commitment to providing professional and positive assistance to our clients
  • Pleasant demeanor
  • Exceptional work ethic and attention to detail
  • Ability to perform many diverse tasks
Qualifications