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Customer Service Coordinator Jobs in Boca Raton, FL

Penske

Customer Service Coordinator

Pompano Beach, FL

$17 - $22/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major ...

New

Penske

Customer Service Coordinator

Pompano Beach, FL · On-site

$17 - $22/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major ...

New

Penske

Customer Service Coordinator

Pompano Beach, FL

$17 - $22/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major ...

New

Mindlance

Service Coordinator

Fort Lauderdale, FL · On-site

$18.75 - $23.75/hr

Service Coordinator SUMMARY OF RESPONSIBILITIES The Service Coordinator plays a key role in ... Familiarity with work order and customer service management systems. * Bilingual in Spanish ...

TAG Refrigeration

Service Coordinator

Pompano Beach, FL · On-site

$22 - $25/hr

The Service Coordinator supports the daily operations of the service department by managing ... Communicate with customers to confirm appointments, provide status updates, and coordinate ...

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Customer Service Coordinator information

See Boca Raton, FL salary details

$11

$19

$26

How much do customer service coordinator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for customer service coordinator in Boca Raton, FL is $19.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $21.39 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

More about Customer Service Coordinator jobs

What are the most commonly searched types of Customer Service jobs in Boca Raton, FL?

The most popular types of Customer Service jobs in Boca Raton, FL are:

What are popular job titles related to Customer Service Coordinator jobs in Boca Raton, FL?

For Customer Service Coordinator jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Customer Service Coordinator jobs in Boca Raton, FL look for?

The top searched job categories for Customer Service Coordinator jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Customer Service Coordinator jobs?

Cities near Boca Raton, FL with the most Customer Service Coordinator job openings:

Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,896 per year, or $19.2 per hour.

Customer Service Coordinator

Penske

Pompano Beach, FL

$17 - $22/hr

Full-time

Posted 2 days ago

New

Penske Corporation rating

8.7

Company rating: 8.7 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

9th of 366 rated logistics

Job description

Position Summary: 

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.  

Major Responsibilities:  

 Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity.

 Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues.

 Assure that all Penske Rental units are maintained and prepared for customers

 Ensure parts are available for scheduled work

 Hold vendors accountable for quality and adherence to schedule for outside work

 Provide customer service, assuring customers are satisfied and will return for additional business.

 Maintain shop productivity by optimizing the work plan

 Coordinate with district billing clerks as necessary

 Other projects and tasks as assigned by supervisor


About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Qualifications:
 2 years of customer service experience required
 At least 1 year of hands on mechanical experience required
 2 years of supervisory experience preferred
 At least 2 years of service department administration preferred
 High School diploma or equivalent required
 Associates Degree, Technical School Degree, or Bachelors Degree preferred
 ASE certification preferred
 Prior experience with service scheduling programs and diagnostic programs preferred
The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.

 Regular, predictable, full attendance is an essential function of the job

 Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

 
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. 
The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. 
The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
The associate must be able to safely work in all weather conditions.
Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

Penske is an Equal Opportunity Employer.

What Penske Corporation employees say

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About Penske

Sourced by ZipRecruiter

When you join Penske, you're joining a team that cares about doing its best. At each location, there's a strong sense of teamwork. We're all working together to move our customers forward. That's true for the 11,000+ vehicle repair associates who are working at hundreds of locations across the United States. Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit www.GoPenske.com to learn more.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Bloomfield Hills, MI, US

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