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Customer Service Account Manager Jobs in Riverside, CA

Ampronix

Customer Service Rep/Admin

Irvine, CA · On-site

$17 - $23.25/hr

Support Account Manager(s) with customer communications and account-related activities. * Assist with customer service activities for domestic and/or international accounts, based on departmental ...

NextDeavor Inc.

Customer Service Coordinator

Irvine, CA · On-site

$27.87 - $34.84/hr

Customer Service Coordinator Full-time Irvine, CA Exclusive confidential search -- details shared ... account management, and coordination across internal functions. Your work ensures on-time delivery ...

NextDeavor Inc.

Customer Service Coordinator

Irvine, CA · On-site

$27.87 - $34.84/hr

Customer Service Coordinator Full-time Irvine, CA Exclusive confidential search -- details shared ... account management, and coordination across internal functions. Your work ensures on-time delivery ...

Marketing.com

Account Manager

Ontario, CA

$24 - $25/hr

The ideal candidate will have a strong background in sales and customer service, with excellent communication and negotiation skills. Responsibilities: * Manage a portfolio of accounts and serve as ...

Med X Technologies

Sales Account Manager

Corona, CA · On-site

$36K - $60K/yr

You should have excellent communication and negotiation skills and be customer service oriented ... Sales Account Manager responsibilities are: * Managing accounts portfolio to achieve long-term ...

Graybar

Account Manager

Irvine, CA

$80K - $110K/yr

The Account Manager (AM) must possess a high degree of knowledge of the Refining industry including ... Work closely with Valin Customer Service teams to ensure delivery of a World Class Customer ...

Valin Corporation

Account Manager

Irvine, CA · On-site

$80K - $110K/yr

The Account Manager (AM) must possess a high degree of knowledge of the Refining industry including ... Work closely with Valin Customer Service teams to ensure delivery of a World Class Customer ...

NIC Partners

Account Manager/Executive

Rancho Cucamonga, CA · On-site

$75K - $200K/yr

... including service level agreements (SLAs) and pricing structures. Understand customer business ... account management, creating a rolling three-month communications strategy and detailed action plan.

NIC Partners

Account Manager/Executive

Rancho Cucamonga, CA · On-site

$75K - $200K/yr

... including service level agreements (SLAs) and pricing structures. Understand customer business ... account management, creating a rolling three-month communications strategy and detailed action plan.

Wavves Logistics Llc

Account Manager

Anaheim, CA · On-site

$60K - $90K/yr

Increase revenue by retaining & expanding current customer services and activating new accounts ... Manage customers and build new customers through referrals and upselling WHAT WE EXPECT FROM YOU: A ...

Wavves Logistics Llc

Account Manager

Anaheim, CA · On-site

$60K - $90K/yr

Increase revenue by retaining & expanding current customer services and activating new accounts ... Manage customers and build new customers through referrals and upselling WHAT WE EXPECT FROM YOU: A ...

MEDTEN USA INC

Regional Customer Account Manager

Irvine, CA · Remote

$55K - $75K/yr

CA, TX, OH, FL The Regional Customer Account Managers will closely follow the needs and purchases ... The job entails providing an excellent service by understanding each customer uniquely and their ...

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All JobsCustomer Service Account JobsCustomer Service Account Manager JobsCustomer Service Account Manager Jobs in Riverside, CA

Customer Service Account Manager information

See Riverside, CA salary details

$27.1K

$49.4K

$78.2K

How much do customer service account manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for customer service account manager in Riverside, CA is $49,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $56,300.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

What are the key skills and qualifications needed to thrive as a Customer Service Account Manager, and why are they important?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

What does a Customer Service Account Manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

What is a customer service account manager?

A customer service account manager is a professional responsible for maintaining and growing relationships with clients, ensuring their needs are met, and resolving issues related to products or services. They often coordinate with sales, support teams, and use customer relationship management (CRM) tools to enhance client satisfaction and retention.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior or specialized positions such as Customer Service Director, Customer Experience Executive, or Account Director, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and sometimes advanced certifications or industry knowledge.

How does a Customer Service Account Manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.

What is the average salary for an account manager?

The average salary for a Customer Service Account Manager typically ranges from $50,000 to $75,000 annually, depending on experience, location, and industry. Many account managers also receive performance-based bonuses and benefits. Skills in communication, CRM tools, and client relationship management are often essential for higher earning potential.

Is being a customer service account manager a good career?

A customer service account manager role can be a stable career with opportunities for advancement, as it involves managing client relationships and ensuring customer satisfaction. Success in this role often requires strong communication, problem-solving skills, and familiarity with CRM tools. It can lead to higher-level management positions or specialized roles within customer service or sales.
What are popular job titles related to Customer Service Account Manager jobs in Riverside, CA? For Customer Service Account Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Customer Service Account Manager jobs in Riverside, CA look for? The top searched job categories for Customer Service Account Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Service Account Manager jobs? Cities near Riverside, CA with the most Customer Service Account Manager job openings:
Customer Service Account Manager jobs near you
Infographic showing various Customer Service Account Manager job openings in Riverside, CA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $49,379 per year, or $23.7 per hour.

Junior Account Manager

Huisong Pharmaceuticals

Santa Ana, CA • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Junior Account Manager, Nutraceutical Ingredients

Location: Santa Ana, CA
Job Type: Full-Time
Work Setting: Onsite
Compensation: $50,000-$60,000 per year, plus commission

About Huisong
Huisong is a global supplier of botanical extracts, herbal raw materials, and functional ingredients serving the nutraceutical, food, beverage, and pharmaceutical industries. Our customers use our ingredients in dietary supplements, functional foods, beverages, and other health-focused products.
As we continue to grow our U.S. business, we are looking for a motivated Junior Account Manager to join our team in Santa Ana. This is a great opportunity for someone who is interested in wellness, nutrition, botanical ingredients, or B2B sales and wants to build a long-term career in the nutraceutical industry.

About the Role
The Junior Account Manager will support customer relationships, assist with new business development, respond to customer inquiries, and learn the ingredient sales process from an experienced team.
This role is ideal for someone who is positive, organized, coachable, and excited to grow. Previous experience in nutraceuticals, dietary supplements, food ingredients, wellness, or sales is helpful, but not required. We are open to training the right person who has strong communication skills, a great attitude, and a desire to learn.

What You’ll Do:
  • Support new and existing customer relationships across North America.
  • Assist with customer inquiries, pricing requests, RFQs, sample requests, and follow-up.
  • Help identify new business opportunities with supplement brands, manufacturers, contract manufacturers, and distributors.
  • Coordinate product samples, customer feedback, and internal follow-up.
  • Work with internal teams, including Sales, Quality, Regulatory, Supply Chain, and Marketing.
  • Maintain accurate customer notes, sales activity, and pipeline updates in the CRM system.
  • Learn about botanical extracts, herbal raw materials, nutraceutical applications, and industry trends.
  • Participate in customer meetings, trade shows, and industry events as needed.

What We’re Looking For:
  • Strong communication and relationship-building skills.
  • Interest in the nutraceutical, wellness, nutrition, botanical, or natural products industry.
  • Positive attitude and willingness to learn.
  • Strong follow-up, organization, and attention to detail.
  • Self-motivated, reliable, and comfortable working in a team environment.
  • Sales, customer service, account management, business development, or inside sales experience is helpful.
  • Ability to manage multiple tasks and communicate professionally with customers and internal teams.

Preferred Qualifications:
  • Experience in sales, customer service, account management, business development, or a customer-facing role.
  • Interest or experience in nutraceuticals, dietary supplements, food ingredients, wellness, nutrition, or related industries.
  • Familiarity with CRM systems such as Salesforce.
  • Bachelor’s degree preferred, but not required.

Work Environment:
This is an onsite position based in our Santa Ana, California office. Candidates should be local to Orange County or able to reliably commute to the office. Remote work and relocation assistance are not available for this position.

Why Join Huisong?
  • Opportunity to build a career in the growing nutraceutical ingredients industry.
  • Training, mentorship, and long-term career growth opportunities.
  • Positive and collaborative team environment.
  • Opportunity to work with a global company expanding its U.S. presence.
  • Competitive base salary plus commission.

Benefits
  • Medical, dental, and vision insurance.
  • 401(k).
  • Paid time off and paid holidays.
  • Commission opportunity.

Legal Work Authorization
Candidates must be legally authorized to work in the United States at the time of hire and in the future. Visa sponsorship is not available for this position.

Equal Opportunity Employer
Huisong is an equal opportunity employer. We consider all qualified applicants and provide reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs, in accordance with applicable laws.