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Customer Service Account Manager Jobs in Riverside, CA

Courser

Client Account Manager

Irvine, CA · On-site

Who we are COURSER is a partnership platform that helps technology service companies identify and ... Client Account Manager We are looking for a knowledgeable and customer-focused Client Account ...

Alera Group

Account Manager

Irvine, CA · Hybrid

$29 - $43/hr

RESPONSIBILITIES • Utilize the agency management system (EPIC) to service client accounts • Handle renewal insurance marketing and prepare insurance proposals • Process policy changes and ...

Emerson

Account Manager

Irvine, CA · On-site

$171K - $275K/yr

Customer Relationship Management: * Cultivate and maintain positive relationships with key decision-makers and customers within assigned aerospace and defense accounts at both the engineering and ...

IDC Logistics, Inc.

Account Manager

Walnut, CA · On-site

$25 - $28/hr

Coordinate and provide direction for customer service efforts from all station departments involved with the assigned account(s) working with the managers and supervisors to ensure a consistent and ...

Airliquidehr

Account Manager

Rancho Cucamonga, CA · On-site

R10092930 Account Manager (Open) Location: Pomona, CA - Filling industrialRancho Cucamonga, CA ... our Core Sales Philosophy of customer-centric service. _____Are you a MATCH? Required ...

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All JobsCustomer Service Account JobsCustomer Service Account Manager JobsCustomer Service Account Manager Jobs in Riverside, CA

Customer Service Account Manager information

See Riverside, CA salary details

$27.1K

$49.4K

$78.2K

How much do customer service account manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for customer service account manager in Riverside, CA is $49,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $56,300.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

What are the key skills and qualifications needed to thrive as a Customer Service Account Manager, and why are they important?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

What does a Customer Service Account Manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

What is a customer service account manager?

A customer service account manager is a professional responsible for maintaining and growing relationships with clients, ensuring their needs are met, and resolving issues related to products or services. They often coordinate with sales, support teams, and use customer relationship management (CRM) tools to track interactions and account performance.

How does a Customer Service Account Manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.

Is being a customer service account manager a good career?

A customer service account manager role can be a stable career with opportunities for advancement, as it involves managing client relationships and ensuring customer satisfaction. Success in this role often requires strong communication, problem-solving skills, and familiarity with CRM tools. It can lead to higher-level management positions or specialized roles within customer service or sales.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as senior management, specialized consultants, or certain sales positions in industries like finance, technology, or healthcare. These roles often require extensive experience, advanced skills, or professional certifications, and may involve freelance or contract work with high earning potential.

How much does an account manager get paid?

The average salary for a Customer Service Account Manager typically ranges from $50,000 to $80,000 per year, depending on experience, industry, and location. Many account managers also receive bonuses and benefits, and strong communication and CRM skills can influence compensation levels.
What are popular job titles related to Customer Service Account Manager jobs in Riverside, CA? For Customer Service Account Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Customer Service Account Manager jobs in Riverside, CA look for? The top searched job categories for Customer Service Account Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Service Account Manager jobs? Cities near Riverside, CA with the most Customer Service Account Manager job openings:
Customer Service Account Manager jobs near you

Regional Customer Account Manager

MEDTEN USA INC

Irvine, CA • Remote

$55K - $75K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 10 days ago

Job description

We are looking to hire 4 positions in various US locations: CA, TX, OH, FL

The Regional Customer Account Managers will closely follow the needs and purchases of customers in their area. One of the most important skills is properly qualifying customers by understanding their needs, strengths, potential for growth and what Medten can contribute to them as a partner. The job entails providing an excellent service by understanding each customer uniquely and their ever evolving needs.

We are a team with a strong IT focus and rely on many software tools to work efficiently so a strong understanding of computers and ease of learning new systems is required.

From our US offices, we assist in the development of the Latin American market and so fluency in Spanish is a plus both spoken and written.

We are looking for a person who loves to learn and is constantly seeking to grow professionally and personally. We desire someone who is team-focused, self-aware, social, kind, and loves to serve others.

Responsibilities:

Work closely with team leader developing transitioning sales strategy

Carefully gather and organize proper contact and other relevant information on customers

Develop leads and referrals

Responsible for reaching agreements with important customers

Responsible for customer follow-up

Use excellent oral/written communication and best practices in customer service when interacting with customers

Qualifications:

A background check, required

Possess excellent customer service skills

Excellent oral/written communication skills

Ability to lift up to 30 pounds

Ability to stand for long periods of time

Ability to establish good rapport with customers, follow up and resolve issues

Able to travel nationally/internationally for trade-shows and visits to customers

Company Description

We are a 3 year old US-based company in partnership with a Chinese medical equipment manufacturer, Orantech Inc. (https://www.orantech.com/). Our goal is to increase the market share distribution of our medical products in the US through excellent IT tools, local inventory, trust building pricing and excellence in customer service.

About Medten

Sourced by ZipRecruiter

Medten Inc. was created to provide a price-conscious, service minded, locally warehoused source of high-quality biomedical repair products and accessories. Our founder has over 30 years of experience in the medical equipment after sales industry. Our products are manufactured to the same high standard as the OEM in FDA registered facilities certified by all regulatory bodies including FDA 510K, CE, and ISO 13485:2016. Our products are trusted by healthcare professionals worldwide. Our business ethic is kind and just; we value partnerships and long-term business relationships. We don't sign contracts on golf courses or wine and dine people to meet objectives. We rely on high quality products, authenticity, hard work and great customer service.

Industry

Medical equipment and supplies manufacturing

Company size

11 - 50 Employees

Headquarters location

Irvine, CA, US

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