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Customer Reliability Engineer Jobs in Dallas, TX

.NET Software Engineer / SRE I

Arlington, TX ยท On-site

$51.25 - $68.25/hr

Rather than building customer-facing business applications, the Software Engineer / SRE I will contribute to internal engineering initiatives that improve application reliability, automation ...

Senior Site Reliability Engineer

Plano, TX ยท On-site

$54.50 - $72.50/hr

As a Senior Site Reliability Engineer at Autodesk, you can help us build and operate reliable ... Success in this role requires strong technical judgment, a customer-focused mindset, and a passion ...

Senior Site Reliability Engineer

Plano, TX

$54.50 - $72.50/hr

As a Senior Site Reliability Engineer at Autodesk, you can help us build and operate reliable ... Success in this role requires strong technical judgment, a customer-focused mindset, and a passion ...

SRE Lead

Dallas, TX ยท On-site

$56.50 - $75/hr

Required Skills & Experience As a Senior SRE Lead, you will lead the implementation, optimization, and maintenance of production systems at the customer site. You will work closely with cross ...

Site Reliability Engineer III

Plano, TX ยท On-site

$53.25 - $70.75/hr

As a Site Reliability Engineer III at JPMorgan Chase within the Employee Platforms, you will solve ... customers * Applies enterprise-authorized AI capabilities within the work environment to identify ...

Site Reliability Engineer III

Plano, TX ยท On-site

$53.25 - $70.75/hr

As a Site Reliability Engineer III at JPMorgan Chase within the Employee Platforms, you will solve ... customers * Applies enterprise-authorized AI capabilities within the work environment to identify ...

Site Reliability Engineer III

Plano, TX ยท On-site

$53.25 - $70.75/hr

As a Site Reliability Engineer III at JPMorgan Chase within the IP, you will solve complex and ... customers * Applies enterprise-authorized AI capabilities within the work environment to identify ...

.NET Software Engineer / SRE II

Arlington, TX ยท On-site

$51.25 - $68.25/hr

Rather than building customer-facing business applications, the Software Engineer / SRE II will contribute to enterprise engineering initiatives by enhancing existing .NET applications ...

Lead Site Reliability Engineer

Plano, TX

$54.50 - $72.50/hr

As a Lead Site Reliability Engineering at JPMorgan Chase within the Chief Technology Office ... Build a continuous-improvement culture by gathering feedback and improving the customer experience

Lead Site Reliability Engineer

Plano, TX

$53.25 - $70.75/hr

As a Lead Site Reliability Engineering at JPMorgan Chase within the Chief Technology Office ... Build a continuous-improvement culture by gathering feedback and improving the customer experience

Lead Site Reliability Engineer

Plano, TX ยท On-site

$53.25 - $70.75/hr

As a Lead Site Reliability Engineering at JPMorgan Chase within the Chief Technology Office ... Build a continuous-improvement culture by gathering feedback and improving the customer experience

Showing results 21-40

Customer Reliability Engineer information

See Dallas, TX salary details

$60.6K

$117.2K

$140.1K

How much do customer reliability engineer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer reliability engineer in Dallas, TX is $117,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,800.00 and $128,200.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Dallas, TX?

For Customer Reliability Engineer jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Dallas, TX look for?

The top searched job categories for Customer Reliability Engineer jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Customer Reliability Engineer jobs?

Cities near Dallas, TX with the most Customer Reliability Engineer job openings:

.NET Software Engineer / SRE I

Vaco LLC

Arlington, TX โ€ข On-site

$51.25 - $68.25/hr

Other

Dental, Vision, Retirement

Posted 10 days ago


Job description

.NET Software Engineer / SRE I DETAILS Location: Location: Arlington, TX 76014 (hybrid onsite 2-days per week) Position Type: Direct-Hire Hourly / Salary: to $110K (based on experience) + 10% bonus structure JOB SUMMARY Vaco is currently seeking a .NET Software Engineer / SRE I for a Direct-Hire opportunity that is located in Arlington, TX 76014 (hybrid onsite 2-day per week). The .NET Software Engineer / SRE I will help bridge the gap between software development and Site Reliability Engineering by applying strong .NET development skills to improve application reliability, automation, and operational excellence. About the Project: This is an ongoing multi-year digital transformation initiative (now roughly 2+ years in) focused on modernizing financial services platforms, making them more scalable, reliable, automated, and cloud-native. The .NET Software Engineer / SRE I will join an established Software Engineering and Site Reliability Engineering team, leveraging strong C# /.NET development skills while learning modern SRE practices through hands-on experience. Rather than building customer-facing business applications, the Software Engineer / SRE I will contribute to internal engineering initiatives that improve application reliability, automation, operational efficiency, and developer productivity. The Software Engineer / SRE I will enhance existing .NET applications, debug production issues, support automation efforts, contribute to reliability improvements, and collaborate across multiple engineering teams within the Microsoft technology ecosystem. This is not a traditional infrastructure-focused SRE role, nor a typical business application developer position. Instead, it provides an opportunity for a Software Engineer to develop expertise in cloud technologies, automation, DevOps, and Site Reliability Engineering while working alongside experienced engineers on enterprise-scale platforms. JOB REQUIREMENTS .NET Core Development โ€“ Developing / Supporting Enterprise Applications / REST APIs / Services | C# / .NET Core 6/8+ / OOP / Dependency Injection / Asynchronous Programming / Clean Enterprise Coding Practices Azure Cloud Technologies โ€“ Developing / Supporting .NET Applications Hosted in Azure | Azure App Services / Azure Functions / Azure Storage / Cloud-Based Application Development / Azure Monitoring Concepts Application Troubleshooting / Production Support โ€“ Troubleshooting Production Issues via Root Cause Analysis / Exception Handling / Log Analysis / Performance Optimization | Supporting Stable Enterprise Applications SQL Server Database Development โ€“ Developing SQL Queries / Stored Procedures / Data Validation / Basic Query Optimization | Supporting Enterprise Relational Database Solutions DevOps / Source Control โ€“ Utilizing Git-Based Source Control / Pull Requests / Branching Strategies / CI/CD Pipelines / Automated Build Processes | Supporting Modern Software Delivery Cross-Functional Engineering โ€“ Collaborating with Software Engineers / Site Reliability Engineers / QA / Product Owners / Engineering Teams throughout Agile Software Development Initiatives Site Reliability Engineering (SRE) โ€“ Supporting Application Availability / Stability / Performance via Automation / Operational Excellence | Developing Modern Site Reliability Engineering Practices Analytical Problem Solving โ€“ Troubleshooting / Debugging / Technical Analysis / Continuous Learning | Taking Ownership of Enterprise Software Development / Support Activities PREFERRED (not required) Azure Platform Services Support โ€“ Azure App Services / Azure Functions / Azure Monitor / Application Insights / Azure Service Bus in Enterprise Cloud Environments Containers / Cloud-Native Development Support โ€“ Docker / Kubernetes / Containerized .NET Applications / Modern Cloud-Native Development Practices Automation / Scripting โ€“ Developing Automation Solutions | PowerShell / Bash / Python Supporting Development / Operational Efficiency / Repetitive Administrative Tasks Modern Engineering Practice Support โ€“ CI/CD Pipelines / IaC Concepts / GitHub Copilot / AI-Assisted Development / Modern DevOps Practices Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individualโ€™s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the companyโ€™s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspringโ€™s discussions with its Client, Highspringโ€™s understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries (โ€œwe,โ€ โ€œour,โ€ or โ€œVaco by Highspringโ€) respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspringโ€™s use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its clientโ€™s use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individualโ€™s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

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About Vaco

Sourced by ZipRecruiter

Vaco delivers critical talent solutions to companies in the areas of consulting, project resources, executive search, direct hire and strategic staffing with expertise in numerous areas including accounting and finance, technology and operations. Vaco's family of brands includes Pivot Point Consulting, a best in KLAS health care IT solutions provider; Focus Search Partners, a retained executive search practice; and MorganFranklin Consulting, Vaco's methodology-driven global consulting platform. Since its founding in 2002, Vaco has grown to serve more than 12,000 clients across the globe with more 9,800 employees. Vaco has been named to Inc. magazine's list of the fastest-growing private companies for the past 15 years and was named to Forbes' 2018-2021 lists of America's Best Recruiting Firms.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Brentwood, TN, US

Year founded

2002

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