... customer-reported, collect focused and detailed photos and details that meet Engineering and Service Quality Team standards Assist in Root Service Quality and Reliability in Cause Analysis and ...
... customer-reported, collect focused and detailed photos and details that meet Engineering and Service Quality Team standards Assist in Root Service Quality and Reliability in Cause Analysis and ...
... customer-reported, collect focused and detailed photos and details that meet Engineering and Service Quality Team standards Assist in Root Service Quality and Reliability in Cause Analysis and ...
... customer-reported, collect focused and detailed photos and details that meet Engineering and Service Quality Team standards Assist in Root Service Quality and Reliability in Cause Analysis and ...
... customer-reported, collect focused and detailed photos and details that meet Engineering and Service Quality Team standards Assist in Root Service Quality and Reliability in Cause Analysis and ...
... customer-reported, collect focused and detailed photos and details that meet Engineering and Service Quality Team standards Assist in Root Service Quality and Reliability in Cause Analysis and ...
Leads and participates in Safety, Reliability and Quality Investigations. * Participate in ... Excellent oral and written communication skills with strong customer focus and ability to ...
Leads and participates in Safety, Reliability and Quality Investigations. * Participate in ... Excellent oral and written communication skills with strong customer focus and ability to ...
Leads and participates in Safety, Reliability and Quality Investigations. * Participate in ... Excellent oral and written communication skills with strong customer focus and ability to ...
Leads and participates in Safety, Reliability and Quality Investigations. * Participate in ... Excellent oral and written communication skills with strong customer focus and ability to ...
Senior Mechanical Engineer - Fixed Equipment
$100K - $133K/yr
Leads and participates in Safety, Reliability and Quality Investigations * Participate in ... Excellent oral and written communication skills with strong customer focus and ability to ...
Senior Mechanical Engineer - Fixed Equipment
$100K - $133K/yr
Leads and participates in Safety, Reliability and Quality Investigations * Participate in ... Excellent oral and written communication skills with strong customer focus and ability to ...
Senior Mechanical Engineer - Fixed Equipment
Corpus Christi, TX · On-site
$100K - $133K/yr
Leads and participates in Safety, Reliability and Quality Investigations * Participate in ... Excellent oral and written communication skills with strong customer focus and ability to ...
Senior Mechanical Engineer - Fixed Equipment
Corpus Christi, TX · On-site
$100K - $133K/yr
Leads and participates in Safety, Reliability and Quality Investigations * Participate in ... Excellent oral and written communication skills with strong customer focus and ability to ...
Leads and participates in Safety, Reliability and Quality Investigations * Participate in ... Demonstrated excellent oral and written communication skills with strong customer focus and ability ...
Leads and participates in Safety, Reliability and Quality Investigations * Participate in ... Demonstrated excellent oral and written communication skills with strong customer focus and ability ...
Leads and participates in Safety, Reliability and Quality Investigations * Participate in ... Demonstrated excellent oral and written communication skills with strong customer focus and ability ...
Leads and participates in Safety, Reliability and Quality Investigations * Participate in ... Demonstrated excellent oral and written communication skills with strong customer focus and ability ...
Leads and participates in Safety, Reliability and Quality Investigations to identify and implement ... Excellent oral and written communication skills with strong customer focus and ability to ...
Leads and participates in Safety, Reliability and Quality Investigations to identify and implement ... Excellent oral and written communication skills with strong customer focus and ability to ...
Leads and participates in Safety, Reliability and Quality Investigations to identify and implement ... Excellent oral and written communication skills with strong customer focus and ability to ...
Leads and participates in Safety, Reliability and Quality Investigations to identify and implement ... Excellent oral and written communication skills with strong customer focus and ability to ...
Sales Engineer
Corpus Christi, TX · On-site
... reliability teams, and engineering leads inside local industrial multi-story facilities. * Cross-Functional Customer Advocacy: Act as the primary business contact for regional operations, seamlessly ...
Sales Engineer
Corpus Christi, TX · On-site
... reliability teams, and engineering leads inside local industrial multi-story facilities. * Cross-Functional Customer Advocacy: Act as the primary business contact for regional operations, seamlessly ...
... reliability teams, and engineering leads inside local industrial multi-story facilities. * Cross-Functional Customer Advocacy: Act as the primary business contact for regional operations, seamlessly ...
... reliability teams, and engineering leads inside local industrial multi-story facilities. * Cross-Functional Customer Advocacy: Act as the primary business contact for regional operations, seamlessly ...
Leads and participates in Safety, Reliability and Quality Investigations to identify and implement ... Excellent oral and written communication skills with strong customer focus and ability to ...
Leads and participates in Safety, Reliability and Quality Investigations to identify and implement ... Excellent oral and written communication skills with strong customer focus and ability to ...
Leads and participates in Safety, Reliability and Quality Investigations to identify and implement ... Excellent oral and written communication skills with strong customer focus and ability to ...
Leads and participates in Safety, Reliability and Quality Investigations to identify and implement ... Excellent oral and written communication skills with strong customer focus and ability to ...
Must have experience developing techniques for approval by customer certifying agents. * May ... engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring ...
Must have experience developing techniques for approval by customer certifying agents. * May ... engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring ...
PAUT Tech
$15.50 - $19.75/hr
Must have experience developing techniques for approval by customer certifying agents. * May ... engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring ...
PAUT Tech
$15.50 - $19.75/hr
Must have experience developing techniques for approval by customer certifying agents. * May ... engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring ...
Must have experience developing techniques for approval by customer certifying agents. * May ... engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring ...
Must have experience developing techniques for approval by customer certifying agents. * May ... engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring ...
PAUT Tech
Corpus Christi, TX · On-site
$15.50 - $19.75/hr
Must have experience developing techniques for approval by customer certifying agents. * May ... engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring ...
PAUT Tech
Corpus Christi, TX · On-site
$15.50 - $19.75/hr
Must have experience developing techniques for approval by customer certifying agents. * May ... engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring ...
Electrical Engineer - Distribution Design
Corpus Christi, TX · On-site
$147K - $175K/yr
Electrical Engineer - Distribution Design Position: Full-Time Location: Any (Florida and Illinois ... reliability improvements, and customer-driven projects. The successful candidate will bring ...
Electrical Engineer - Distribution Design
Corpus Christi, TX · On-site
$147K - $175K/yr
Electrical Engineer - Distribution Design Position: Full-Time Location: Any (Florida and Illinois ... reliability improvements, and customer-driven projects. The successful candidate will bring ...
Customer Reliability Engineer information
See Alice, TX salary details
$53K - $59.3K
0% of jobs
$59.3K - $65.6K
2% of jobs
$65.6K - $71.9K
3% of jobs
$71.9K - $78.2K
8% of jobs
$78.2K - $84.5K
7% of jobs
$90.8K is the 25th percentile. Wages below this are outliers.
$84.5K - $90.8K
5% of jobs
$90.8K - $97.2K
4% of jobs
$97.2K - $103.5K
3% of jobs
$103.5K - $109.8K
2% of jobs
The median wage is $111.3K / yr.
$109.8K - $116.1K
63% of jobs
$116.1K - $122.4K
2% of jobs
$53K
$102.4K
$122.4K
How much do customer reliability engineer jobs pay per year?
As of Aug 3, 2026, the average yearly pay for customer reliability engineer in Alice, TX is $102,424.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,000.00 and $112,000.00 per year, depending on experience, location, and employer.
How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?
Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.
What does a customer reliability engineer do?
A Customer Reliability Engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They often work closely with development and support teams to troubleshoot issues, optimize systems, and implement solutions that improve customer experience, using tools like monitoring software and incident management processes.
What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?
| Aspect | Customer Reliability Engineer | Site Reliability Engineer |
|---|---|---|
| Credentials | Typically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer support | Requires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure |
| Work Environment | Customer-facing, involves direct interaction with clients to resolve issues and improve reliability | Primarily internal, focused on maintaining and improving system reliability and scalability |
| Employer & Industry Usage | Used by cloud service providers and tech companies with a customer support component | Common in large tech companies managing large-scale infrastructure and services |
The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.
How much does an SRE get paid?
SREs (Site Reliability Engineers) typically earn a median annual salary ranging from $100,000 to $150,000, depending on experience, location, and company size. Senior SREs with specialized skills in automation, cloud platforms, and monitoring tools can earn higher salaries, often exceeding $180,000 annually.
What is a Customer Reliability Engineer?
A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.
What engineers make $500,000 a year?
Senior engineers in specialized fields such as software engineering, data engineering, or cloud engineering can reach or exceed $500,000 annually, especially with bonuses, stock options, and extensive experience. High compensation often requires advanced skills, certifications, and leadership roles within large technology companies or consulting firms.
What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?
To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.
Will AI replace SRE jobs?
AI can automate certain tasks within the Customer Reliability Engineer role, such as monitoring, incident response, and data analysis, but it is unlikely to fully replace SRE jobs. SREs focus on designing reliable systems, troubleshooting complex issues, and making strategic decisions that require human judgment. AI tools are intended to augment SREs' capabilities rather than eliminate the need for their expertise.
What cities near Alice, TX are hiring for Customer Reliability Engineer jobs? Cities near Alice, TX with the most Customer Reliability Engineer job openings:
Full-time
Posted 27 days ago
NOV rating
8.0
Based on 56 frontline employees who took The Breakroom Quiz
175th of 487 rated machine equipment manufacturers
Job description
PRIMARY RESPONSIBILITIES
Ensure that all relevant data is properly recorded in the Itrax system
For each incident, internal or customer-reported, collect focused and detailed photos and details that meet Engineering and Service Quality Team standards
Assist in Root Service Quality and Reliability in Cause Analysis and suggest Corrective Action Response
Respond to Engineering requests for documentation and support
Trend analysis and data collection, i.e. failures/damages, identify potential future risks
Respond to Customers in a timely manner
Perform other work-related tasks as assigned
Comply with all NOV Company HSE policies and procedures
EDUCATION & EXPERIENCE QUALIFICATIONS
Technical background or degree preferred
Two years of oilfield experience preferred
Two years work experience or internal promotion with minimum technical/clerical work experience at manager's discretion.
JOB REQUIREMENTS
Able to multitask and prioritize tasks as needed
Able to work with diverse personalities
Able to work within deadlines and provide feedback to invested parties
Able to communicate professionally with internal and external customers
Working hours to be determined by manager
BEHAVIORAL COMPETENCIES
Functional/Technical Skills, Time Management, Integrity and Trust, Detail-Oriented
TECHNICAL COMPETENCIES
Must be able to lean and work with various NOV programs such as TAT, TSM, TAT, and JDE
Completion of basic Itrax training
Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.
Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.
Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.
Service Above All
This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.
Corporate
Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
About NOV
Sourced by ZipRecruiter
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment and operational support necessary for success. We have the people, capabilities and vision to serve the needs of a challenging and evolving industry. One the world can’t live without. We are a global family of thousands of individuals, working as one team to create lasting impact for ourselves, our customers and the communities where we live and work. We take responsibility for each other and our company’s future, knowing that personal ownership leads to broader success. We believe in purposeful innovation because we see what others do not and we act. Through business innovation, product creation and service delivery, we are driven to power the industry that powers the world better.
Industry
Oil and gas extraction
Company size
10,000+ Employees
Headquarters location
Houston, TX, US
Year founded
1841