Customer Reliability Engineer Jobs in Alice, TX (NOW HIRING)

Status: Non-exempt

Company: Pangaea Texas, LLC

Reports To: Terminal Manager

Location: N/A-Traveling

Pangaea Logistics Solutions is a global maritime logistics company with a strong legacy of delivering reliable, high-quality service as both vessel operators and logistics partners. We leverage our extensive fleet, world-class team, integrated supply chain capabilities, and data-driven strategies to support a wide range of cargo needs across the globe.

Pangaea’s commitment to customized logistics solutions and deep industry expertise has fueled our continued expansion. With operations spanning strategic ports and terminals along the U.S. East and Gulf Coasts and across international markets, we are positioned to deliver value through innovative, efficient, and principled service—driven by insight, experience, and operational excellence.

Position Summary: In this position, the team member will operate all terminal equipment to safely and efficiently load/unload cargo from ships and distribute the cargo to the appropriate building as per the operating plan and instructions; Operate as a member of a team, responsible for coordinating information flow between each crew member and location staff/management in the loading/unloading of cargo.

Essential Responsibilities and Duties:

[OPERATIONS FUNCTIONS]

• Operates ship gears, gantry & bridge cranes and all associated equipment to load/discharge several types of customer cargos safely and efficiently from ships and barges as per the operating plan and instructions.
• Operates equipment such as diesel or liquid propane forklifts, heavy pay loaders, and other support equipment associated with terminal support.
• Inspect and operate safely all assigned mobile equipment as required to complete unloading terminal work assignments, including excavator and FEL in the ship holds.
• Responsible for hoisting equipment and materials to repair and maintain terminal needs such as to move operating digging equipment to dig and move material such as scale, mud, rock and dirt or sand.

[MAINTENANCE]

• Reports any unusual condition of equipment to Maintenance Manager; Responsible for checking equipment for damage or repairs needed and reporting information to team leader.
• Make regular inspections of the transport systems and perform minor maintenance tasks such as adjusting and lubricating equipment, cleaning, washing, descaling, testing, replacing filters, gauges, valves, hoses, and other minor maintenance as necessary to maximize port systems availability and reliability.
• Performs minor maintenance tasks such as repairing, adjusting and lubricating equipment, gauges, valves, hoses, and etc. as necessary to maximize machine availability/reliability and assist maintenance personnel as required.
• Monitor all pressures, temperature and data points on the HMI to ensure that they are at nominal operating level.

[ADMINISTRATION]

• Maintains and reports accurate records including beginning of shift work place inspections, shift logs and shift performance report at the end of each shift.
• Complies with governmental, state, and company certification standards.
• Performs rigging calculations and programming on equipment when necessary.
• Performs all duties assigned by the superintendent to make sure port operations continue without interruption.

[SAFETY]

• Ensure that safe crane operating conditions are met before and during operation.
• Works closely, as needed, with flaggers when making lifts or rigging equipment or material.

For more information, please visit www.pangaeals.com

Education, Knowledge, Experience, Skills and Abilities Required:

• HS diploma/GED and previous ships crane experience is preferred
• Friction and hydraulic crane experience is preferred
• Excavator or other heavy machinery experience required
• Ability to respond to issues quickly, safely and effectively in a fast-paced, stressful operating environment
• Strong communication skills, both verbal and writing
• Valid TWIC required
• Ability to work outside in all types of weather
• Ability to travel to multiple job sites as required
• Must be available to work varied hours, shifts including days/nights/weekends/holidays as required

Physical Requires:

• Must meet physical, mental and dexterity requirements of the job including being physically able to climb and descend ladders and stairs up to 120 feet to access all levels of port and vessel operating equipment.
• Must be physically able to pull ropes for tying up ship/barges and utilize hand shovels and other tools for clean up
• Ability to work in most weather conditions and around heavy machinery, which can be dangerous at times
• Ability to work rotating shifts as determined by management
• Flexibility to adjust to changing shift work which may require early mornings, evenings and weekends
• Must meet "fit for duty" requirements upon job offer (pre-employment physical and drug test)