Customer Reliability Engineer Jobs in Plano, TX (NOW HIRING)

The Reliability Engineer is responsible for improving equipment reliability, reducing unplanned downtime, and optimizing maintenance strategies across the plant. This role focuses on identifying chronic equipment issues, implementing sustainable corrective actions, enhancing preventive and predictive maintenance programs, and partnering closely with Maintenance, Engineering, Production, and Quality to ensure the plant operates safely, efficiently, and at the lowest total cost of ownership.

• Analyze equipment failures, chronic breakdowns, and recurring defects to determine root causes and implement corrective actions.
• Conduct detailed root cause analysis (RCA) using tools such as 5 Why, Fishbone, FMEA, and Pareto analysis.
• Develop and maintain equipment life-cycle plans to maximize uptime and reduce maintenance costs.
• Identify improvement opportunities that increase MTBF (Mean Time Between Failures) and reduce MTTR (Mean Time To Repair).

• Build and optimize preventive and predictive maintenance (PM/PdM) programs for all critical assets.
• Partner with maintenance planners to define job plans, frequencies, and spare parts requirements.
• Implement condition-based monitoring (CBM) tools such as vibration analysis, thermal imaging, ultrasonic detection, and oil analysis.
• Monitor and refine maintenance KPIs to drive continuous improvement in reliability and cost control.

• Lead and support continuous improvement (CI) projects aligned to plant performance goals, such as OEE, scrap reduction, uptime, and throughput.
• Develop and execute equipment reliability improvement projects across production lines (extrusion presses, IG lines, tempering ovens, CNCs, material handling, etc.).
• Participate in engineering design reviews to ensure new equipment meets reliability, maintainability, and safety standards.

• Use CMMS (e.g., Dayforce/Fiix/Maximo/SAP) to analyze maintenance history and identify trends.
• Track asset health, downtime reasons, and effectiveness of corrective actions.
• Build reliability dashboards and reports to present insights to leadership and cross-functional teams.
• Monitor energy usage, equipment life cycles, and total cost of ownership metrics.

• Ensure compliance with OSHA, NFPA, and other applicable safety and electrical standards.
• Promote and reinforce safe work practices during maintenance and troubleshooting activities.
• Conduct risk assessments (PHA, JHA, FMEA) and recommend controls to mitigate equipment-related risks.
• Partner with EHS to implement engineering controls that improve safety and reduce hazards.

• Partner with Production Supervisors, Maintenance Technicians, Quality Engineers, and Engineering to resolve equipment issues.
• Train operators and maintenance personnel on equipment care, early detection of failures, and proper troubleshooting methods.
• Support plant leadership in strategic decision-making around capital projects, equipment upgrades, and maintenance investments.

• Bachelor's degree in Mechanical, Electrical, Industrial Engineering, or related field required.
• Reliability or Maintenance certification (CMRP, CRE, CRL) preferred.

• 3-7 years of engineering, maintenance, or reliability experience in a manufacturing environment; windows, glass, automotive, plastics, or extrusion preferred.
• Proven experience leading RCAs and reliability improvement initiatives.
• Familiarity with CMMS systems and maintenance planning processes.

• Strong knowledge of mechanical, electrical, pneumatic, and hydraulic systems.
• Experience with predictive maintenance tools (vibration, thermal, ultrasonic, oil analysis).
• Proficient in data analysis, Excel, and reliability software.
• Understanding of OEE, TPM, Six Sigma, and Lean principles.

• Strong problem-solving mindset with focus on root cause over quick fixes.
• High attention to detail and data-driven decision making.
• Ability to influence without authority and collaborate across departments.
• Strong communication skills, including the ability to explain technical concepts to non-technical audiences.
• Demonstrates integrity, ownership, and a continuous improvement mindset.

• Accountability: Takes ownership of inventory accuracy and data integrity.
• Continuous Improvement: Identifies process inefficiencies and implements sustainable solutions.
• Customer Centricity: Ensures material readiness to meet on-time delivery and production goals.
• Interconnectedness: Builds strong partnerships across departments to support operational flow.
• Attention to Detail: Ensures data accuracy and reliability in all transactions.

Site Address: 9001 Ambassador Row, Dallas, TX 75247

All your information will be kept confidential according to EEO guidelines

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.

All your information will be kept confidential according to EEO guidelines

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster herealong with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action planfor protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

All your information will be kept confidential according to EEO guidelines.

Must be at least 18 years of age to apply.