1

Customer Reliability Engineer Jobs in Alice, TX (NOW HIRING)

Senior Manager, CapEx Projects

Bishop, TX ยท On-site

$140 - $210/hr

This role leads the Project Engineering group which is a multi-disciplinary team that executes ... Work with Project Managers and customers to review project plans and project economics to ensure ...

This role leads the Project Engineering group which is a multi-disciplinary team that executes ... Work with Project Managers and customers to review project plans and project economics to ensure ...

Be Seen First

RT Technician

Corpus Christi, TX ยท On-site

$17 - $25/hr

... reliability, accuracy, and integrity. Assuring our customers that their plant structures and components possess the height of integrity required by their engineer's, their codes, and their ...

Effectively plan, schedule, and manage manufacturing projects to meet customer's needs and ... Conduct internal company meetings to coordinate project administration, engineering, material ...

Showing results 21-40

Customer Reliability Engineer information

See Alice, TX salary details

$53K

$102.4K

$122.4K

How much do customer reliability engineer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer reliability engineer in Alice, TX is $102,424.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What cities near Alice, TX are hiring for Customer Reliability Engineer jobs?

Cities near Alice, TX with the most Customer Reliability Engineer job openings:

Electrical Engineer - Distribution Design

Hansoninc

Corpus Christi, TX โ€ข On-site

$147K - $175K/yr

Full-time

Medical, Retirement

Re-posted 24 days ago


Job description

Hanson Values

Integrity | Commitment | Quality | Relationships | Innovation

If you're looking for a firm that encourages innovative thinking and challenges you every day, with an opportunity to learn and advance, a career at Hanson is right for you. The belief in sustainability within our company's practices creates a focus on client success and partnerships that are important to our communities and our environment.

Electrical Engineer - Distribution Design


Position: Full-Time

Location: Any (Florida and Illinois preferred)
Licensing: Professional Engineer (PE) Required

About the Role

Hanson Professional Services Inc. is seeking an experienced Electrical Engineer specializing in Distribution System Design to support electric utility and power delivery projects. This senior-level role is ideal for a Professional Engineer with strong experience in utility distribution systems, including overhead and underground distribution, system upgrades, reliability improvements, and customer-driven projects.

The successful candidate will bring technical depth, leadership capability, and hands-on experience supporting transmission and distribution (T&D) utilities, municipal power providers, or utility engineering consultants.

Key Responsibilities

Distribution Engineering & Design

  • Lead the design of overhead and underground electrical distribution systems, typically ranging from 4 kV to 35 kV.

  • Develop design packages for:

  • New distribution lines and system expansions

  • System hardening and resiliency upgrades

  • Reconductoring and voltage conversion projects

  • Service extensions and customer interconnections

  • Prepare construction drawings, material lists, staking sheets, and technical specifications.

  • Perform system calculations including:

  • Voltage drop

  • Short-circuit analysis

  • Load analysis and feeder balancing

Utility Coordination & System Integration

  • Apply utility standards, specifications, and design criteria to distribution projects.

  • Coordinate designs with transmission, substation, protection, and civil teams.

  • Support integration of:

  • Distribution automation

  • Voltage regulation equipment

  • Protective devices (reclosers, sectionalizers, fuses)

  • Ensure compatibility with existing utility systems and operational practices.

Project Leadership & Technical Oversight

  • Serve as lead engineer or subject matter expert for distribution design efforts.

  • Provide technical guidance and QA/QC reviews for drawings, calculations, and design deliverables.

  • Support project managers with:

  • Scope development

  • Cost estimates

  • Schedule planning

  • Risk identification

  • Mentor junior engineers and designers.

Industry Tools & Standards

  • Design in accordance with applicable standards and codes, including:

  • NESC

  • IEEE

  • ANSI

  • NEC (as applicable)

  • Utility-specific distribution standards

  • Utilize commonly used software and tools:

  • CYME, Synergi, or WindMil (preferred)

  • SKM, ETAP, or EasyPower

  • AutoCAD or MicroStation

  • Maintain working knowledge of distribution construction practices and materials.

Client & Field Support

  • Work directly with electric utilities, municipalities, and power providers.

  • Support construction through:

  • Review of contractor submittals

  • Responses to RFIs

  • Site visits and field observations

  • Provide engineering support to resolve constructability or operational issues.

Required Qualifications

  • Bachelor of Science in Electrical Engineering or related discipline.

  • Professional Engineer (PE) license (required).

  • Minimum 8 years of experience in electric distribution engineering.

  • Prior experience working with:

  • Investor-Owned Utilities (IOUs)

  • Public utilities or cooperatives

  • Utility engineering consulting firms

  • Strong understanding of distribution system operations and utility standards.

  • Proven ability to lead engineering tasks and collaborate across disciplines.

  • Strong written and verbal communication skills.

Preferred Qualifications

  • Experience with storm hardening, grid modernization, or resiliency programs.

  • Familiarity with distribution automation and smart grid technologies.

  • Experience coordinating with joint-use utilities and right-of-way stakeholders.

  • Experience supporting proposals, cost estimating, and schedule development.

  • Experience mentoring junior engineers or serving as a technical lead.

Soft Skills & Competencies

  • Strong technical judgment and attention to detail

  • Ability to work independently and lead complex tasks

  • Client-focused and solutions-oriented mindset

  • Strong organizational and time-management skills

  • Commitment to safety, quality, and continuous improvement

Working at Hanson

  • Employee-owned firm offering long-term career growth and stability

  • Collaborative environment across disciplines and offices

  • Willingness to support occasional field work and travel

  • Valid driver's license required

Salary Range: ($147,000-$175,000)

Benefits

Our focus on people means we offer a generous benefits program to help you create a solid foundation for health and security throughout your career, including:

  • Competitive compensation
  • Performance bonuses
  • 401(k) with matching contribution
  • Employee Stock Ownership Plan
  • Comprehensive health & well-being plans
  • Financial wellness plans
  • Work-life balance programs

Want to know more? Visitour benefits pagefor all the details.

Culture

We understand that selecting a job is about more than the day-to-day tasks. It's important to feel like you belong and safe to grow and progress along your career path. You'll find that at Hanson. We have an inclusive, diverse workforce awaiting to connect with you and numerous opportunities to cultivate your career, including:

  • Monthly educational webinars
  • Leadership training
  • Lunch & learn development sessions
  • 24/7 access to thousands of skill-building courses
  • Mentorship opportunities
  • Award-winning internship program
  • Employee recognition
  • And so much more!

AN EQUAL OPPORTUNITY EEO - EMPLOYER

We do not accept unsolicited resumesfrom recruiters or agencies/staffing firms.Resumesare only accepted from recruiters and agency/staffing firms if a signed agreement is in place at the inception of the recruiting effort and authorized for a specified position.