1

Customer Reliability Engineer Jobs in Florida (NOW HIRING)

You will be the Senior Reliability Engineer for the Reliability & Test Engineering team. Our team ... Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage ...

You will be the Senior Reliability Engineer for the Reliability & Test Engineering team. Our team ... Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage ...

We are looking for a Senior Reliability Engineer to join our team located in Tucson, AZ. What You ... Customer focus and collaboration skills. * Excellent written and oral communication skills ...

Reliability Engineer

Orlando, FL · On-site

$70K - $123K/yr

Candidate will support the IRST Reliability, Maintainability & Testability team. Program and ... Interact with engineers, subcontractors, program managers and customers during the investigation ...

We are looking for a Senior Reliability Engineer to join our team located in Tucson, AZ. What You ... Customer focus and collaboration skills. * Excellent written and oral communication skills ...

Site Reliability Engineer

Boca Raton, FL

$54 - $71.75/hr

Required Skills: 3+ years of experience as Azure SRE or Cloud Engineer, building virtual ... customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT ...

Reliability Engineer Staff

Orlando, FL · On-site

$104K - $184K/yr

As the Reliability Engineer you will be responsible for driving reliability growth across our ... Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage ...

Senior Site Reliability Engineer

Miami, FL · On-site

$54.50 - $72.50/hr

Customers include Notion, Cursor, Lovable, Replit, and Mercor, and Iru partners with industry ... The Opportunity We are looking for a Senior SRE to own how we detect, respond to, and learn from ...

Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering ... We are hiring a hands-on Senior Site Reliability Engineer (SRE) to actively build, operate, and ...

Site Reliability Engineer II

Orlando, FL

$53.25 - $70.75/hr

Delivering a world class customer experience drives everything we do, and Kastle's mission is to be ... Site Reliability Engineer II The SRE II sits at the intersection of software engineering and ...

$53.75 - $71.50/hr

... customers. By embracing our values, we create a culture of excellence that is dedicated to ... Lead and grow a small high caliber global SRE Team , managing US based engineers. Lead the ...

Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering ... We are hiring a hands-on Senior Site Reliability Engineer (SRE) to actively build, operate, and ...

The code you ship, the decisions you make, and the care you show a customer all add up to real ... Lead and mentor a team of Database Reliability Engineers supporting multiple database technologies ...

Site Reliability Engineer

Miami, FL · On-site

$54.50 - $72.50/hr

Own the Internal Developer Platform (IDP) as a product, treating engineering teams as customers and optimizing for reliability, usability, and delivery velocity. * Define and execute a platform ...

Manager Site Reliability Engineering

Tampa, FL · On-site +1

$53.75 - $71.50/hr

... customers. By embracing our values, we create a culture of excellence that is dedicated to ... Lead and grow a small high caliber global SRE Team , managing US based engineers. Lead the ...

Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering ... We are hiring a hands-on Senior Site Reliability Engineer (SRE) to actively build, operate, and ...

Staff Site Reliability Engineer

Boca Raton, FL · On-site

$54 - $72/hr

Plans and leads high-risk maintenance events with minimal to no customer impact. Standards & Team ... Reliability Engineering, Platform Engineering, or related fields - with a proven track record of ...

next page

Showing results 1-20

Customer Reliability Engineer information

See Florida salary details

$45.6K

$88.2K

$105.4K

How much do customer reliability engineer jobs pay per year?

As of Jun 10, 2026, the average yearly pay for customer reliability engineer in Florida is $88,160.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,600.00 and $96,400.00 per year, depending on experience, location, and employer.

How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

What is a Customer Reliability Engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.
What are popular job titles related to Customer Reliability Engineer jobs in Florida? For Customer Reliability Engineer jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Customer Reliability Engineer jobs in Florida look for? The top searched job categories for Customer Reliability Engineer jobs in Florida are:
What cities in Florida are hiring for Customer Reliability Engineer jobs? Cities in Florida with the most Customer Reliability Engineer job openings:
Reliability Engineer Sr

Reliability Engineer Sr

Lockheed Martin

Orlando, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Lockheed Martin rating

8.1

Company rating: 8.1 out of 10

Based on 379 frontline employees who took The Breakroom Quiz

35th of 60 rated aerospace companies


Job description

Job Description
You will be the Senior Reliability Engineer for the Reliability & Test Engineering team. Our team drives product reliability from concept to field, delivering robust designs, rigorous testing, and data driven improvements that keep Lockheed Martin systems flying safely and on schedule
What You Will Be Doing
As the Senior Reliability Engineer you will own the reliability agenda across the entire product lifecycle. You'll partner with cross functional engineers, influence technical boards, and turn reliability data into concrete actions that enhance performance, reduce risk, and meet contractual commitments.
Your responsibilities will include:
• Lead Failure Mode, Effects, and Criticality Analyses (FMECA) and produce reliability block diagrams and quantitative predictions.
• Create, execute, and track reliability growth plans; perform growth analysis to ensure program contracts are satisfied.
• Support design reviews, test events, and configuration control processes (ECP, CSB, CCB).
• Participate in Corrective Action Boards (CAB) and Failure Review Boards (FRB) to drive root cause resolution.
• Analyze FRACAS trends, prioritize failure modes, and recommend corrective actions that prevent recurrence.
• Build mathematical models to flag high risk units, batches, or processes and propose design or formulation changes.
• Define and implement statistical process control procedures and test methods to meet reliability targets.
• Compile performance reports, process control statistics, and detailed reliability documentation for stakeholders.
• Collaborate daily with engineers, program managers, and customers, delivering clear analytical input and written reports.
• Travel occasionally to field sites, test facilities, or customer meetings to support reliability initiatives.
Why Join Us
Do you want to be part of a company culture that empowers employees to think big, lead with a growth mindset, and make the impossible a reality? We provide the resources and give you the flexibility to enable inspiration and focus. If you have the passion and courage to dream big, work hard, and have fun doing what you love then we want to build a better tomorrow with you.
We're looking for a collaborative, analytical, and proactive engineer who thrives in a fast paced, mission critical environment. You'll be part of a high impact team that directly influences the safety and success of cutting edge aerospace systems. Lockheed Martin offers unparalleled access to advanced technology, continuous learning opportunities, and a culture that rewards innovation and data driven decision making. If you're ready to shape reliability strategy, mentor junior engineers, and see your work fly on real aircraft and spacecraft, this is the role for you. Apply now and help us keep the skies-and beyond-reliable.
We offer flexible work schedules to comprehensive benefits investing in your future and security, Learn more about Lockheed Martin's comprehensive benefits package here.
Further Information About This Opportunity:
This position is in Orlando, FL.
MUST BE A U.S. CITIZEN - This position is located at a facility that requires special access. The selected candidate must be able to obtain a secret clearance.
Basic Qualifications
• Must have or be able to obtain a Secret clearance.
• Experience with performing reliability predictions and analyses.
• Experience with reliability FRACAS and statistical data mining.
• Experience with the FMECA process.
• Ability to manage subcontractors in the Reliability field of expertise.
• Proficient with Microsoft Office.
• Strong interpersonal skills and an ability to build effective working relationships.
• Additionally, candidate must have excellent oral and written communication skills, technical writing experience, and an ability to perform oral presentations in front of large groups.
• Bachelor's degree in an engineering or STEM related field from an accredited college with 3 years of professional experience.
Desired skills
• Active Secret Clearance
• Strong electrical background with a good mechanical understanding
• Practical hands on experience with hardware test and troubleshooting.
• Analytical thinker with a demonstrated ability of solving complex problems which require ingenuity and innovation.
• Bachelor's degree in electrical engineering from an accredited college with 3 years of professional experience.
EEO
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
*
Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They're dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about.
As a leading technology innovation company, Lockheed Martin's vast team works with partners around the world to bring proven performance to our customers' toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.
Other Important Information
By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Work Schedule Information
Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
National Pay Statement
Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $85,500 - $150,765. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
This position is incentive plan eligible.
Premium Pay Statement
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California, Massachusetts, and New York is $98,300 - $170,315. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
This position is incentive plan eligible.

What Lockheed Martin employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Lockheed Martin logo

About Lockheed Martin

Sourced by ZipRecruiter

As a global security and aerospace company, the majority of Lockheed Martin's business is with the U.S. Department of Defense and U.S. federal government agencies.The remaining portion of Lockheed Martin's business is comprised of international government and commercial sales of products, services and platforms.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Bethesda, MD, US

Year founded

1912