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Customer Reliability Engineer Jobs in Homosassa, FL

... customers and communities across the globe. At Cemex, we believe in investing in our people ... The Reliability & Projects Engineer will be responsible for the identification, development, and ...

ENGINEER AUTOMATION RELIABILITY

Brooksville, FL · On-site

$83K - $105K/yr

... customers and communities across the globe. At Cemex, we believe in investing in our people ... The Reliability & Projects Engineer will be responsible for the identification, development, and ...

Software Engineer (Systems Eng)

Brooksville, FL · On-site

$140K - $166K/yr

... meet customer requirements. This position requires expertise in systems engineering, embedded ... Optimize system designs for efficiency, cost, and reliability, and ensure compliance with industry ...

Buyer (II)

Brooksville, FL · On-site

$60K - $85K/yr

... engineering and new product introduction (NPI) to supply chain management and high-reliability ... and customer delivery objectives. The Buyer - II works closely with planning, warehouse ...

New

Plant Controller

Brooksville, FL · On-site

$87K - $109K/yr

... engineering and new product introduction (NPI) to supply chain management and high-reliability ... strong customer partnerships are essential We are seeking a "hands-on" Manufacturing Site ...

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Customer Reliability Engineer information

See Homosassa, FL salary details

$47.3K

$91.4K

$109.2K

How much do customer reliability engineer jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer reliability engineer in Homosassa, FL is $91,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,400.00 and $99,900.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What cities near Homosassa, FL are hiring for Customer Reliability Engineer jobs?

Cities near Homosassa, FL with the most Customer Reliability Engineer job openings:

Infographic showing various Customer Reliability Engineer job openings in Homosassa, FL as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $91,396 per year, or $43.9 per hour.

ENGINEER AUTOMATION RELIABILITY

CEMEX

Brooksville, FL

$83K - $105K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


Job description

Company Overview

Cemex US is a leader in the building materials industry, known for our innovation, quality, and operational excellence. With over a century of expertise, we are committed to delivering products and services that meet the needs of our customers and communities across the globe. At Cemex, we believe in investing in our people, offering competitive benefits and the opportunity to be part of a dynamic team. Join us and build your career with a company that is Building a Better Future.

Job Summary

The overall objective of the Reliability & Projects Engineer is to ensure safe and reliable operation of production facilities at the lowest life cycle cost and develop cost effective projects that will increase the plants productivity. The Reliability & Projects Engineer will be responsible for the identification, development, and implementation of innovative solutions to electrical/instrumentation/automation/networking reliability issues and projects for multiple facilities.  This person will be expected to work independently and make technical decisions and recommendations based on collection and analysis of data and information and analysis of cost, risk and benefits
 

Job Responsibilities
  • Maintain safety as a top priority and assures that everyday activities meet all requirements, standard safety procedures, hazards assessments, work permits, etc 
  • Analyze data and information from multiple sources to identify, recommend and justify life-cycle cost and reliability improvement activities 
  • Assist in engineering, design, specification, assessment and technical support of electrical, instrumentation, automation, networking and Cybersecurity equipment, and assets
  • Assist in or Manage execution and commissioning of expense/capital projects or initiatives for electrical, instrumentation, automation, networking, and Cybersecurity reliability improvement in coordination with the IT department
  • Identify and resolve long-term or chronic electrical asset concerns
  • Own and lead the Root Cause Analysis (RCA) process for major failures to ensure prevention of re-occurrence and follow ups on pending tasks to support the BU's until it's get done
  • Monitor and Optimize Predictive and Preventive Maintenance programs at operating facilities
  • Review and update Standard Maintenance Procedures (SMP) and Standard Operating Procedures (SOP)
  • Identify, pilot and implement new technologies for reliability improvement
  • Drive resolution of highest impact issues with a strong sense of urgency and integrity
  • Utilize Six Sigma methodologies for continuous improvement of Reliability
  • Track and report on KPI's, metrics and key initiatives
     
Qualifications
  • Bachelor's Degree in Electrical, or Electronic, or Computer, or Networking Engineering with a minimum of 12 years of experience in areas of engineering, maintenance, reliability, automation, networking, CyberSecurity in an industrial manufacturing environmentProven experience in maintenance and engineering of electrical, instrumentation, automation, networking equipment such as low/medium/high voltage switchgear, transformers, motors, distribution systems, MCCs, VFDs, PLCs, HMIs, Process Control Network, Cybersecurity, and CEMS/DAHS systems
  • Proven knowledge of Preventive and Predictive maintenance methodologies and technologies
  • Proven experience in execution of Reliability methodologies such as RCA, RCI, FMEA, Statistical downtime analysis, Fishbone analysis etc
  • Proven experience in engineering, specification and design of electrical/instrumentation/automation/networking systems, assets and projects
  • Excellent communication, team interaction and presentation skills
  • Proven ability to work independently as well as lead/participate on cross functional teams.
  • Proven experience as a self-starter who effectively manages multiple tasks and achieves results with minimal supervision
     
Knowledge, Skills, and Abilities
  • Proven understanding of electrical/instrumentation/automation/networking/cybersecurity regulatory and industrial standards and codes
  • Proven understanding of control and instrumentation systems in an industrial manufacturing environment
  • Proven experience in CMMS systems
  • Proven knowledge of Six Sigma methodologies and techniques
  • Proven knowledge of reliability methodologies and strategies such as RCM, TPM, Spare Parts Management, Planning & Scheduling and CMMS optimization
  • Proven skills with software such as SAP, AutoCAD, Power Point, Visio, Excel, Word, Rockwell PLCs, Modicon PLCs, HMIs, Networking, PIMs, Cybersecurity
  • Bilingual in Spanish a plus
     
Working Conditions

This position requires a combination of office work and field work.  This position typically requires frequent travel domestically, if support is needed over any of the CEMEX worldwide.
 

Physical Requirements

Exerting up to 50 pounds of force occasionally, and/ or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Legal Notices

CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates.

CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws.

CEMEX is an E-Verify participating employer.

Arizona Smoke-Free Act.  CEMEX complies with the State of Arizona's Smoke-Free Act (Arizona Revised Statutes 36-601.01). Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX.

CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well. You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page. (https://www.cemexusa.com/careers/life-at-cemex/benefits-well-being).

EEO Statement - En Espanol

CEMEX es una institucion EEO/AA (igualdad de oportunidad/accion afirmativa) y no discrimina en base al sexo, edad, raza, color, religion, discapacidad fisica o mental, credo, origen nacional, estatus veterano, orientacion sexual, informacion genetica, identidad de genero, o expresion de genero en los programas o actividades los cuales opera.