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Customer Relationship Management Operations Manager Jobs in Rochester, MI

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Office & Sales Operations Manager

Rochester, MI · On-site

$55K - $70K/yr

OFFICE & OPERATIONS MANAGER Location: Rochester, MI Job Type: Full-Time, In-Office Compensation ... Maintain accurate customer, lead, and project data within company CRM systems. * Monitor workflows ...

Renova One

Operations Manager

Troy, MI · On-site

$115K - $125K/yr

Maintain visibility with customers through regular communication, site visits, and relationship management QUALIFICATIONS: * At least 5 years of operations, branch management, project management, or ...

Renova One

Operations Manager

Troy, MI

$115K - $125K/yr

Maintain visibility with customers through regular communication, site visits, and relationship management QUALIFICATIONS: * At least 5 years of operations, branch management, project management, or ...

Renova One

Operations Manager

Troy, MI · On-site

$115K - $125K/yr

Maintain visibility with customers through regular communication, site visits, and relationship management QUALIFICATIONS: * At least 5 years of operations, branch management, project management, or ...

CVS Health

Community Relationship Manager

Detroit, MI

$21.10 - $44.99/hr

The CRM is also responsible for establishing and maintaining relationships with local community leaders across the metro-Detroit region by engaging in collaborative activities to mutually benefit the ...

LSPedia Inc

RevOps Analyst

Farmington, MI · On-site

Working closely with the VP of Sales Operations, this role is responsible for CRM data quality, workflow execution, reporting support, user administration, and process automation. The ideal candidate ...

TekSky

Manager

Livonia, MI · On-site

Operations and Process Coordination: Skills in coordinating workflows, optimizing processes, and maintaining quality control. * Customer Relationship Management: Strong interpersonal and ...

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Customer Relationship Management Operations Manager information

See Rochester, MI salary details

$26.7K

$52.8K

$90.2K

How much do customer relationship management operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer relationship management operations manager in Rochester, MI is $52,819.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $59,800.00 per year, depending on experience, location, and employer.

What is the difference between Customer Relationship Management Operations Manager vs Customer Service Manager?

AspectCustomer Relationship Management Operations ManagerCustomer Service Manager
Primary FocusOverseeing CRM systems, data analysis, and process optimization to enhance customer relationshipsManaging customer service teams and ensuring customer satisfaction through direct support
Required SkillsCRM software proficiency, data analysis, process improvementCustomer support, communication, conflict resolution
Work EnvironmentCollaborates with sales, marketing, and IT departmentsLeads customer service teams, interacts directly with customers
Common Industry UsageUsed in industries with CRM systems like retail, finance, techCommon in retail, hospitality, and service sectors

The Customer Relationship Management Operations Manager focuses on optimizing CRM systems and processes to improve customer engagement, while the Customer Service Manager emphasizes managing support teams to ensure customer satisfaction. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are popular job titles related to Customer Relationship Management Operations Manager jobs in Rochester, MI?

For Customer Relationship Management Operations Manager jobs in Rochester, MI, the most frequently searched job titles are:

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What cities near Rochester, MI are hiring for Customer Relationship Management Operations Manager jobs?

Cities near Rochester, MI with the most Customer Relationship Management Operations Manager job openings:

Customer Relationship Management Operations Manager jobs near you

Operations Manager

Saber Building Services Inc

Auburn Hills, MI • On-site

$45K - $60K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Operations Manager

Operations Manager - Commercial Cleaning

Saber Building Services is seeking a motivated and hands-on Operations Manager to support cleaning operations across multiple customer locations.

This is a field leadership role for someone who enjoys leading people, solving problems, building customer relationships, and keeping daily operations moving. The Operations Manager will work closely with supervisors, cleaning teams, customers, and company leadership to ensure accounts are properly staffed, cleaned, supported, and meeting quality expectations.

This is a strong opportunity for a leader who wants to make a visible impact, develop teams, and grow with a Michigan-based company that values teamwork, accountability, and reliable service.

Compensation

$45,000 – $60,000 per year

Performance bonus opportunity

Company vehicle and phone allowance

Responsibilities

  • Oversee daily cleaning operations across assigned customer locations
  • Support, coach, and develop field supervisors and cleaning teams
  • Monitor staffing, scheduling, quality standards, and account performance
  • Conduct site visits, inspections, and follow-up on service needs
  • Communicate professionally with customers to maintain strong working relationships
  • Respond to operational issues, employee concerns, and customer requests in a timely manner
  • Help ensure buildings are properly staffed, supplied, and meeting cleaning expectations
  • Partner with company leadership to improve processes, solve problems, and support growth
  • Maintain accountability, professionalism, and consistency across assigned accounts
  • Support a positive, team-focused work environment in the field

Requirements

  • Must be available to work afternoons and occasional weekends as needed
  • Previous management, supervisory, or operations leadership experience required
  • Strong leadership, communication, and problem-solving skills
  • Ability to manage multiple locations, priorities, and employee needs
  • Comfortable working in the field and supporting hands-on operational needs
  • Strong follow-through, organization, and attention to detail
  • Ability to build professional relationships with customers, employees, and leadership
  • Janitorial, custodial, facilities, or service-industry experience preferred
  • Valid driver’s license required
  • Must be willing to submit to a motor vehicle record review
  • Ability to work a flexible schedule based on operational needs

If you are ready to lead teams, solve problems, support customers, and grow with a company that values your work, we encourage you to apply today.