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Customer Relationship Management Operations Manager Jobs in Rochester, MI

Schoolcraft College

CRM Operations On-Call

Livonia, MI · On-site

$17 - $19/hr

Posting Details Position Information Job Title CRM Operations On-Call Job Summary This position will work with data clean-up, processing and documenting data, as well as document review. PLEASE NOTE:

Stellantis

CRM Brand Marketing Manager

Auburn Hills, MI · On-site

The CRM Brand Communications is responsible for successful project management and implementation of ... Manage day-to-day operational aspects of multiple concurrent projects for dynamic data-driven ...

TekWissen

Microsoft Dynamics CRM Architect

Detroit, MI · On-site

Microsoft Dynamics CRM Architect Location : Lansing, MI Duration : 10 Months CRM Architect with 10+ ... to a project manager. This position is an important component within the implementation team.

blueStone

MS Dynamics CRM Developer

Detroit, MI · Remote

... Manager of CRM Systems and plays a role in the support of their existing campaign management system providing guidance and expertise to less experienced developers. The purpose of the Dynamics CRM ...

RiseIT Solutions

Dynamics 365 CRM Developer

Detroit, MI · On-site

$60/hr

Title: Dynamics 365 CRM Developer Location: Detroit, MI 48126 (100% On Site) Type: Contract Rate: $60 per hour Education: Bachelor's Degree Position Duties: The Sr. Developer as a member of the ...

Crane 1

Branch Operations Manager

Detroit, MI · On-site

$80K - $95K/yr

The Branch Operations Manager will often be a player/coach responsible for leading a safe, high ... Proficient in Microsoft Office Suite and ERP systems (Sage300 & CRM is a plus) * Strong leadership ...

Crane 1 Services

Be Seen First

Branch Operations Manager

Detroit, MI · On-site

$80K - $95K/yr

The Branch Operations Manager will often be a player/coach responsible for leading a safe, high ... Proficient in Microsoft Office Suite and ERP systems (Sage300 & CRM is a plus) * Strong leadership ...

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Customer Relationship Management Operations Manager information

See Rochester, MI salary details

$26.7K

$52.8K

$90.2K

How much do customer relationship management operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer relationship management operations manager in Rochester, MI is $52,819.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $59,800.00 per year, depending on experience, location, and employer.

What is the difference between Customer Relationship Management Operations Manager vs Customer Service Manager?

AspectCustomer Relationship Management Operations ManagerCustomer Service Manager
Primary FocusOverseeing CRM systems, data analysis, and process optimization to enhance customer relationshipsManaging customer service teams and ensuring customer satisfaction through direct support
Required SkillsCRM software proficiency, data analysis, process improvementCustomer support, communication, conflict resolution
Work EnvironmentCollaborates with sales, marketing, and IT departmentsLeads customer service teams, interacts directly with customers
Common Industry UsageUsed in industries with CRM systems like retail, finance, techCommon in retail, hospitality, and service sectors

The Customer Relationship Management Operations Manager focuses on optimizing CRM systems and processes to improve customer engagement, while the Customer Service Manager emphasizes managing support teams to ensure customer satisfaction. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are popular job titles related to Customer Relationship Management Operations Manager jobs in Rochester, MI?

For Customer Relationship Management Operations Manager jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Customer Relationship Management Operations Manager jobs in Rochester, MI look for?

The top searched job categories for Customer Relationship Management Operations Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Customer Relationship Management Operations Manager jobs?

Cities near Rochester, MI with the most Customer Relationship Management Operations Manager job openings:

Customer Relationship Management Operations Manager jobs near you

CRM Operations On-Call

Schoolcraft College

Livonia, MI • On-site

$17 - $19/hr

Full-time

Re-posted 8 days ago

Schoolcraft College rating

9.1

Company rating: 9.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

22nd of 621 rated colleges and universities

Job description

Posting Details
Position Information
Job Title
CRM Operations On-Call
Job Summary
This position will work with data clean-up, processing and documenting data, as well as document review.
PLEASE NOTE: This is an in-person position and require you to be on site to perform the work.
Job Duties
Data clean-up, document review, data processing, and documentation.
Required Qualifications
  1. High School diploma.
  2. Experience with Microsoft Excel (pivot tables and formulas) and Microsoft Word.
  3. Familiar with SFTP (secure file transfer protocol) and moving files to a secure server.
  4. Comfortable with change and able to quickly pick up on new processes and software.
  5. Detailed oriented, strong communication skills.
  6. Able to multi-task and transition between projects as needed.

Preferred Qualifications
  1. Associate or Bachelor's degree in related field.

Physical Requirements
Schoolcraft College is committed to creating an inclusive environment and strongly encourages applications from veterans, individuals with varying gender identities, abilities, and from underrepresented populations. Schoolcraft College is an AA/EEO Employer.
  • Writing Skills: Ability to write reports, business correspondence, and procedure manuals.
  • Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
  • Communication Skills: Ability to effectively present information and respond to questions from prospective and current employees, and groups of managers.
  • Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Reasoning Ability: Ability to solve practical problems and deal with a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Office Environment: This role may involve being in a stationary position in front of a computer, using a keyboard, mouse (or applicable equipment) and telephone. Communicating and exchanging information with individuals electronically or in person. This role may also involve standing and walking for periods of time, and the use of hands and moving objects on occasion, of up to 10 lbs.
  • Noise Level: The noise level in the work environment is usually moderate.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary
$17-19 per hour
Work Hours
Monday and 3 or 4 other days. During normal operating hours 8-5.
Posting Detail Information
Posting Number
ACO243P
Open Date
12/22/2024
Close Date
Open Until Filled
Yes
Special Instructions to Applicants

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