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How much do customer relations advisor jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for customer relations advisor in the United States is $28.97, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $30.77 per hour, depending on experience, location, and employer.

What does a Customer Relations Advisor do?

A Customer Relations Advisor is responsible for managing and enhancing the relationship between a company and its customers. They handle customer inquiries, resolve complaints, and provide information about products or services. Their goal is to ensure customer satisfaction, foster loyalty, and address any issues efficiently. Customer Relations Advisors often serve as the primary point of contact for customers, helping to build a positive company image.

What is the difference between Customer Relations Advisor vs Customer Service Representative?

AspectCustomer Relations AdvisorCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer certifications in communication or customer serviceHigh school diploma; often on-the-job training
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments
Employer & Industry UsageFinancial services, telecom, retail, hospitalityRetail, telecom, banking, e-commerce
Common Search & Comparison IntentUnderstanding role differences, career progression, required skillsCustomer support, troubleshooting, service quality

The main difference between a Customer Relations Advisor and a Customer Service Representative lies in their focus and scope. Customer Relations Advisors typically handle more complex client issues, build long-term relationships, and work in specialized environments. Customer Service Representatives often focus on transactional support and general inquiries. Both roles require strong communication skills, but the Advisor role may demand additional experience or certifications for relationship management.

What Is a Customer Relations Advisor?

A customer relations advisor provides support to customer service and sales teams. As a customer relations advisor, your job duties are to monitor and address customer inquiries and issues with products or services. You help resolve pricing and payment issues, attempt to upsell clients on other services or products, and pass on credit and debt issues to the collections department. Qualifications for beginning this career include a high school diploma as well as excellent customer service and communication skills. Since this is typically an entry-level role, most employers provide on-the-job training and may not require you to have related experience.

What are some common challenges faced by Customer Relations Advisors, and how can they be effectively managed?

Customer Relations Advisors often encounter challenges such as handling difficult or upset customers, managing high call volumes, and resolving complex issues efficiently. To manage these challenges, it's important to maintain strong communication skills, stay patient under pressure, and utilize available support resources, such as team leads or knowledge bases. Advisors also benefit from ongoing training and collaborating closely with colleagues to share solutions and best practices, ensuring a supportive team environment.

What are the key skills and qualifications needed to thrive as a Customer Relations Advisor, and why are they important?

To thrive as a Customer Relations Advisor, you need excellent communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or relevant experience. Familiarity with CRM software, ticketing systems, and communication platforms like email and live chat is typically required. Strong interpersonal skills, patience, and adaptability help you build rapport and handle challenging situations effectively. These competencies are crucial for ensuring positive customer experiences, resolving issues efficiently, and maintaining brand loyalty.
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Customer Relations Advisor jobs near you
Infographic showing various Customer Relations Advisor job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $60,250 per year, or $29 per hour.

Client Enrollment Advisor with Strong Sales Background

Jupiter Yoga

Newport Beach, CA • On-site

$18 - $20/hr

Contractor

Posted 25 days ago

Job description

Do you have a gift for helping people say yes to life-changing opportunities? Are you a relationship-builder who thrives in a high-vibe, heart-centered environment? Jupiter Yoga Wellness is seeking a Client Enrollment & Studio Relations Advisor to join our team and help guide potential students and clients into our transformative offerings—while ensuring every person who visits our studio feels cared for and welcomed.

This is a dynamic role blending sales, client relations, and studio administration. It’s ideal for someone who’s as comfortable closing a membership as they are greeting clients with a warm smile and keeping studio operations flowing smoothly.

About Jupiter Yoga Wellness

At Jupiter Yoga Wellness, we’re more than a yoga studio—we’re a sanctuary for transformation. We offer yoga, sound healing, teacher trainings, and wellness experiences designed to nurture mind, body, and spirit. Our mission is to elevate lives and create a thriving, conscious community.

The Role

As a Client Enrollment & Studio Relations Advisor, you’ll:
Serve as the first point of connection for leads and walk-ins, guiding them through our offerings and helping them confidently enroll.
Support studio operations by checking in clients, answering phones, responding to messages, and keeping our space organized and welcoming.
Assist with sales from our apothecary boutique, ensuring clients have a seamless shopping experience.
Maintain client relationships by providing thoughtful follow-up and ensuring a high-quality customer experience at every touchpoint.

This role balances sales goals with customer service excellence—perfect for someone who is results-driven yet deeply values community and connection.

Responsibilities

  • Lead Conversion: Follow up with prospects via phone, text, and email to enroll them in memberships, trainings, and private services.

  • Front Desk Operations: Check clients in for classes/events, process payments, and answer questions with warmth and professionalism.

  • Customer Service: Respond promptly to phone calls, emails, and messages, resolving client needs effectively.

  • Apothecary Sales: Assist clients in selecting products and complete transactions in our wellness boutique.

  • Studio Support: Maintain a clean, organized, and peaceful studio environment.

  • CRM & Administrative Tasks: Keep client records updated, track follow-ups, and assist with scheduling.

You Are

✅ A confident communicator who builds trust easily
✅ Highly organized and able to juggle multiple priorities with ease
✅ Experienced in sales, customer service, and administrative support (bonus if in wellness or fitness industries)
✅ Comfortable with technology (POS systems, CRM tools, phone systems, etc.)
✅ Passionate about yoga, wellness, and personal growth
✅ Flexible and willing to pitch in wherever needed to support the team

Position Details

  • Type: Part-Time (15–25 hours/week) with growth potential

  • Location: In-Studio (Newport Beach) with some remote flexibility for follow-up work

  • Compensation: Base hourly + performance-based commissions on enrollments and retail sales

  • Perks: Free yoga membership, discounts on wellness services/products, growth opportunities in a thriving studio

How to Apply

If you’re ready to combine your sales skills with a love for wellness and community, we’d love to meet you.

Email your resume and a short note about why this role excites you to contact@jupiteryogawellness.com with the subject line:
“Client Enrollment & Studio Relations Advisor – [Your Name]”