Customer Project Coordinator Jobs in Spring, TX (NOW HIRING)

About Us:

Panelmatic, Inc. was founded in 1957 in Youngstown, OH to serve manufacturing industries with the design and build of custom electrical, instrument, and pneumatic control panels. Our business has sufficiently grown over the years to support expansion for our clients. We have produced control packages for many of America's top corporations in the chemical, environmental, food, pulp and paper, rubber, petroleum, pharmaceutical, glass, metals, and utilities industries. We also deliver equipment for use worldwide. Our rigorous methodology assures compliance with domestic and international standards. We can meet the needs of our diverse clientele from start to finish through sales, design, fabrication, testing, and delivery.

Since 1957, we have been known for our high-quality, custom-built control packages, our comprehensive service, and our technological and manufacturing expertise. This expertise assures you of our ability to handle the largest and most complex packages quickly and efficiently.

Job Summary:

Panelmatic Field Service Operations is seeking a detail-oriented experienced Field Service Project Coordinator. The FS Project Coordinator plays a key role in facilitating the successful execution of Installation, modification, and repair projects within the organization. Their responsibilities involve supporting the project management team, ensuring effective communication between team members, customers, and vendors, and maintaining project documentation.

The key operation of this role requires cross-functional collaboration with project managers, other internal stakeholders, and clients to ensure the successful delivery of the designed and manufactured product. 

The ideal candidate thrives in a fast-paced environment where quick action, clear communication, and accurate documentation are essential to success.

 Job Duties:

• Facilitate communication among Field Service technicians and leadership, Panelmatic project managers, other internal stakeholders, customers, and suppliers.
• Develop and maintain the Open-Issues Log (OIL) for Field Service Operations.
• Assist with expediting component shortages.
• Serve as a liaison between project team and other internal and external departments.
• Organize and categorize documents for easy retrieval.
• Monitor and track the distribution of documents to ensure that the field teams have the documentation required to complete the projects.
• Coordinate with relevant internal and external stakeholders to execute key project deliverables.
• Track project progress by identifying potential issues and risks.
• Escalate project issues and risks.
• Schedule, organize and facilitate meetings.
• Document internal and external meeting minutes.
• Maintain project BOM and other ERP requirements, and coordinate with Procurement to ensure material flow.
• Monitor invoicing status with FS leadership team.
• Assist with project progress tracking, performance tracking, and KPI updates for leadership review.

Requirements

• High school diploma or equivalent required
• Proficiency in MS Office and Adobe required
• Detail-oriented and ability to work on multiple projects simultaneously required
• Effective communication and interpersonal skills to collaborate with diverse teams required
• Strong organizational and time management skills required
• Attention to detail and accuracy required
• Ability to work independently and as a part of a team.

Preferred Qualifications:

• Bachelor's degree in a relevant field is preferred
• Experience with a Visual-ERP system preferred

Benefits

• Medical, dental, vision, HSA, term life, AD&D, STD, LTD
• 100% medical premium paid for by Panelmatic for the employee-only level medical coverage
• 80% paid for by Panelmatic and 20% paid for by the employee on all other level medical coverage (ie employee plus child, employee plus spouse, family)
•  401(k) contributions matched 100% up to 4% 
• Scholarships, educational reimbursement, paid volunteerism, and paid personal and professional development provided
• PTO and paid holidays provided
• Career advancement opportunities
• Competitive wages
• Family-friendly environment with average employee tenure above five years