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Customer Program Manager Jobs in Michigan (NOW HIRING)

ROUSH

Program Manager

Livonia, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role will interact with multiple customers and cross functional teams. The Program Manager will lead program teams(s) from quoting through completion of programs. As a Program Manager, you will:

Emerald Technologies

Program Manager

Saline, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Program Manager is a strategic project-management professional who works on customer projects in a support role. The Program Manager is responsible for relationship management, customer ...

ROUSH

Program Manager

Livonia, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role will interact with multiple customers and cross functional teams. The Program Manager will lead program teams(s) from quoting through completion of programs. As a Program Manager, you will:

Linacast, Inc

Program Manager

Alma, MI · On-site

  • Dental

  • Vision

  • Retirement

The Program Manager is an experienced program manager and serves as the primary and responsible ... Lead customer APQP team and Process. Ensure required documentation is created, tracked via open ...

Minth North America

Program Manager

Wixom, MI · On-site

$100K - $110K/yr

Our Program Management team is expanding and looking to add a Program Manager. We are looking for a ... Identify customer and Minth program deliverables, requirements, objectives, quality standards and ...

Emerald Technologies

Program Manager

Saline, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Program Manager is responsible for relationship management, customer satisfaction, tactical business execution, and commercial and contract management for assignments involving smaller- to mid ...

Gentex

Program Manager

Zeeland, MI

The Program Manager III serves as a technical and program leadership resource, mentoring other ... CustomerFocus-Building strong customer relationships and delivering customer-centric solutions.

Gentex Corporation

Program Manager

Zeeland, MI · On-site

The Program Manager III serves as a technical and program leadership resource, mentoring other ... Customer Focus - Building strong customer relationships and delivering customer-centric solutions.

Roush

Program Manager

Livonia, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role will interact with multiple customers and cross functional teams. The Program Manager will lead program teams(s) from quoting through completion of programs. As a Program Manager, you will:

DAEHAN SOLUTION

Program Manager

Romulus, MI · On-site

Program Manager The Program Manager acts as the business leader responsible for new programs and ... He or she will represent Daehan with customers, coordinate with other partners, and collaborate ...

ROUSH

Program Manager

Livonia, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We fuse technology and engineering to provide product development solutions to customers in a ... The Program Manager will oversee multiple programs and teams, guiding projects from initial quote ...

US Farathane Corporation

Program Manager

Auburn Hills, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Program Managers are responsible for the overall management of assigned customer product development programs, from program award through 90 days post Start of Production (SOP). This role requires ...

ROUSH

Program Manager

Livonia, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We fuse technology and engineering to provide product development solutions to customers in a ... The Program Manager will oversee multiple programs and teams, guiding projects from initial quote ...

US Farathane

Program Manager

Auburn Hills, MI

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Program Managers are responsible for the overall management of assigned customer product development programs, from program award through 90 days post Start of Production (SOP). This role requires ...

Roush

Program Manager

Livonia, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Act as liaison with the customer and program staff to properly identify and process scope changes, address issues and communicate regarding program milestones * Managing program related ...

Our Next Energy Inc

Program Manager

Novi, MI

... customer, automotive quality, regulatory, and business requirements. The Program Manager drives program execution, manages risks and opportunities, tracks key milestones, and provides clear ...

Kendrick Plastics

Program Manager

Grand Rapids, MI · On-site

This role works closely with customers and cross-functional teams to ensure programs are delivered on time, within budget, and aligned with business objectives. Key Responsibilities * Manage program ...

THOMSON REUTERS

Program Manager

Ann Arbor, MI · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a highly organized and experienced Project and Program Manager to lead both ... Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and ...

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Showing results 21-40

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Michigan

Customer Program Manager information

See Michigan salary details

$7

$47

$74

How much do customer program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer program manager in Michigan is $47.14, according to ZipRecruiter salary data. Most workers in this role earn between $31.44 and $60.53 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities in Michigan are hiring for Customer Program Manager jobs?

Cities in Michigan with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 18% Part Time, 2% Temporary, 4% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $98,042 per year, or $47.1 per hour.

Program Manager

ROUSH

Livonia, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Roush rating

7.7

Company rating: 7.7 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

230th of 490 rated machine equipment manufacturers

Job description

Roush works alongside the best and brightest to do incredibly cool things you wouldn't believe. At Roush, you're part of building the future. Are you someone that has a passion for providing innovative solutions to complex challenges? Do you want to work someplace where creativity and new ideas are encouraged? If so, then keep reading.
We fuse technology and engineering to provide product development solutions to customers in a diverse range of industries. Widely recognized for providing engineering, testing, prototype, and manufacturing services to the transportation industry, Roush also provides significant support to the aerospace, defense and theme park industries. With over 2,400 employees in facilities throughout the United States, Europe, Asia, and South America, our unique combination of creativity and tenacity activates big ideas on a global stage.
Job Summary
The Program Manager will manage multiple programs and teams to ensure program goals are achieved. The role will interact with multiple customers and cross functional teams. The Program Manager will lead program teams(s) from quoting through completion of programs.
As a Program Manager, you will:
  • Manage business aspects of multiple concurrent programs and ensure financial targets and timing are met while maintaining established quality standards.
  • Manage, lead, train, coach, and mentor program team(s) related to their job responsibilities.
  • Plan, schedule, and oversee coordinator activities and monitor program(s) status.
  • Actively maintain customer relationships to ensure customer satisfaction and quality of service.
  • Manage all activities associated with materials, budgeting, and production for assigned
  • programs(s).
  • Act as liaison with the customer and program staff to properly identify and process scope changes, address issues and communicate regarding program milestones.
  • Manage program related correspondence and documents through designated document management systems.
  • Ensure adherence to Roush's standards of quality, safety, and best practices along with customer specific requirements.
  • Direct and manage coordination groups that assign goals for subcontractors.
  • Develop and execute large program plans. Manage day-to-day build operations supporting department management. Manage the execution of continuous quality improvement activities.
  • Collect data from customers, suppliers, Bill of Material, and other resources to prepare presentations and reports. Review program(s) status daily and report percentage of completion.
To be considered as a Program Manager, you will need:
  • Bachelor's degree in business or engineering.
  • Minimum of 4 years of managing projects and programs.
  • Minimum of 2 years of formal or informal leadership experience.
  • Demonstrated knowledge of program management tools and processes (change control, risk identification, phase gate).
  • Proven customer relationship skills including the ability to interpret customer requests and deliverables with a focus on cost, quality, and delivery.
  • Possess excellent written and verbal communication skills, able to effectively host presentations and work with cross functional teams.
  • Expert skills in Microsoft Office: Word, Excel, and Project. Microsoft Excel is a large part of job responsibilities.
  • Must have excellent organizational skills, attention to detail, the ability to follow directions and prioritize a wide range of assignments.
A successful candidate may also have:
  • Experience with people management and team leadership, direct or indirect.
  • Working knowledge of program management tools (risk analyses, communication plans, timing plans, business cases, comprehensive financial analyses).
  • Strong leadership and management skills, ability to solve complex problems, work independently, and be customer focused while managing cost, quality, and delivery.

Our full-time benefits include: medical, dental, vision, life insurance, earned sick time, STD, LTD, 401K, tuition reimbursement, employee referral bonuses, paid vacation, paid holidays.
Visit our website: www.roush.com
Like us on Facebook: www.facebook.com/RoushCareers
Roush is an EO employer - Veterans/Disabled and other protected categories
If you need a reasonable accommodation for our employment application process due to disability, please contact Roush Talent Acquisition at (734) 779-7087.

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