Customer Program Manager Jobs in Michigan (NOW HIRING)

Description
We are looking for a dynamic Program Manager to join our team!
Who we are: Brazeway is the world's largest producer of frost-free evaporator coils and a leading global supplier of aluminum heat transfer tubing and components for the appliance, HVAC, and automotive air conditioning industries. Building on this foundation, Brazeway is expanding into advanced electronics and data center cooling, focused on next-generation thermal solutions for high-performance computing and AI infrastructure.
What we provide: A strong, collaborative team culture. A safe and progressive work environment with opportunities to contribute to a new and strategically important area of the company.
What drives us: The philosophy that our people are our most important asset. We believe that hiring great people and giving them the opportunity and freedom to be creative will make great things happen. Our best designs and most impactful innovations are developed in an environment where no idea is too far-fetched, no effort is wasted, and no vision is too far off. The outcome from this approach has propelled us to the forefront of ingenuity for all the sectors we serve.
Where we are located: Our headquarters reside in Adrian, Michigan. This area is a great location for commuters and residents of both Ohio and Michigan, providing housing options to fit any lifestyle. Within a 45-minute commute are opportunities to live on a lake, live in the heart of a vibrant city, or live in a suburb with all the amenities.
What the position entails: As a member of the Electronics Cooling Business (ECB) team, the Program Manager will play a key role in executing customer programs and supporting the build-out of Brazeway's electronics cooling capability. This role is central to the transition from prototype builds to structured, repeatable low-volume production, ensuring coordination across teams and enabling successful delivery in a rapidly evolving, high-growth environment.
Major Responsibilities:
• Own overall program execution including schedule, priorities, and deliverables for flow loop and related assemblies
• Coordinate cross-functional activities across Engineering, Manufacturing, Supply Chain, Quality, and Commercial teams
• Translate customer forecasts and requirements into actionable build plans and production schedules
• Coordinate production activities across assembly, testing, and outsourced operations
• Track WIP, throughput, and build status to ensure smooth execution and on-time delivery
• Monitor availability of key outsourced components (e.g., cold plates, bent tubes) and escalate supply risks
• Support transition of key processes from outsourced to in-house (e.g., tube bending, cold plates)
• Ensure adherence to defined processes, work instructions, and documentation requirements
• Coordinate issue tracking and resolution with Manufacturing Engineering and Quality teams
• Support implementation of basic production planning, traceability, and change management discipline
• Coordinate logistics, material flow, and shipment readiness to meet customer commitments
• Track key program metrics including on-time delivery, build efficiency, and rework
• Actively supports and manages within Brazeway's mission, vision, Code of Conduct and Process Based Leadership guidelines.
• Actively supports our 5S + Safety programs.
What a candidate must have to be qualified for the role:
• Bachelor's degree in Engineering, Operations, Supply Chain, or related field
• 5+ years of experience in program management, operations, manufacturing, or related roles
• Experience working in cross-functional environments supporting product development and production
• Strong organizational and execution skills with ability to manage multiple priorities
• Proficient with MS Office products
• Excellent analytical, written, and communication skills
• Ability to work effectively in a fast-paced, evolving environment
• Strong commitment to collaborative and innovative team environment
• Experience in thermal systems, heat transfer, or manufacturing environments is a plus
At Brazeway, it's about more than what we get done - it's about how we do it. Throughout the organization, we pride ourselves in delivering work based on our core values. We are an Equal Opportunity Employer. We value diverse backgrounds and do not discriminate.
Beyond engaging and rewarding work, we offer a total rewards package including: Competitive salary, annual bonus program, 401(k) matching and profit-sharing contributions, health insurance options with competitive premiums, life insurance, disability insurance, paid holidays and vacations, and other benefits such as recognition programs, gym memberships, and wellness perks.