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Customer Program Manager Jobs in Flushing, MI (NOW HIRING)

Houston Methodist

IT Program Manager - Imaging

Holly, MI

$103K - $103K/yr

At Houston Methodist, the IT Program Manager position is responsible for planning, directing, and ... Ability to operate under a dual reporting relationship (IT, customers) * Solid knowledge in ...

RightWay Auto Sales

Manager In Training Program

Corunna, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

That's why we offer a Manager in Training Program that provides hands-on skill building and ... Sell vehicles and foster relationships with customers * Ensure employees adhere to company values ...

RightWay Auto Sales

Manager In Training Program

Flint, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

That's why we offer a Manager in Training Program that provides hands-on skill building and ... Sell vehicles and foster relationships with customers * Ensure employees adhere to company values ...

Garber Chevrolet Saginaw

Management Training Program

Saginaw, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... customer service happen. At Garber Automotive Group, we always try to develop promising talent from within. That's why we offer a Manager in Training Program that provides hands-on skill building, so ...

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All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Flushing, MI

Customer Program Manager information

See Flushing, MI salary details

$7

$46

$72

How much do customer program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer program manager in Flushing, MI is $46.34, according to ZipRecruiter salary data. Most workers in this role earn between $30.91 and $59.52 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Flushing, MI are hiring for Customer Program Manager jobs?

Cities near Flushing, MI with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Flushing, MI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $96,394 per year, or $46.3 per hour.

Program Manager

3-Dimensional Services Group

Lapeer, MI

Full-time

Re-posted 10 days ago

Job description

  • Send regular communications and status updates to customers regarding program progress, key milestones, and any risks or changes. Monitor program timing through customer portals, ensuring all milestones are accurate and up to date, and proactively communicate and resolve any discrepancies with the customer.
  • Collaborate closely with shop leadership, engineering, and management teams on program design, feasibility, timing, and cost considerations. Act as a central point of coordination to ensure alignment across departments and successful execution of program objectives.
  • Develop, organize, and maintain comprehensive program documentation, including traveler folders, work instructions, process sheets, visual aids (photos), inspection reports, and fixture designs. Support the creation and delivery of customer-specific training materials to ensure compliance with all requirements.
  • Respond promptly to customer quality alerts and internal quality concerns by partnering with inspection teams, quality engineers, and shop leadership to identify root causes. Lead or support the development and implementation of corrective actions, ensuring issues are resolved effectively and communicated clearly to the customer.
  • Work closely with Quality Engineers on certifications, compliance documentation, employee training, and audit preparation. Support adherence to industry standards and customer-specific requirements across all program phases.
  • Serve as a primary liaison between the customer, internal teams, and sales, maintaining strong customer relationships and ensuring clear communication. Develop a thorough understanding of company capabilities and manufacturing processes to identify opportunities for additional business and support future program growth.
  • Support continuous improvement initiatives by identifying opportunities to enhance processes, reduce costs, and improve quality and delivery performance.
  • Ensure compliance with all company policies, safety standards, and PPE requirements, promoting a safe and efficient work environment.
  • Perform other duties as assigned to support program success and organizational objectives.
  • Associate or Bachelor’s degree in a related field preferred; High School Diploma or GED required
  • Minimum of 8+ years of experience in the automotive, aerospace, or defense industry in a Program Manager or related capacity required
  • Strong background in metal fabrication and plastics manufacturing highly preferred, including CNC machining, stamping, press brake operation, and laser cutting/welding
  • Proven experience working with customers and leading internal cross-functional teams
  • Strong organizational and time management skills
  • Self-motivated with the ability to work independently with minimal supervision
  • Effective team player with strong collaboration skills
  • Proficient in Microsoft Outlook, Word, and Excel

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