Monitor program timing through customer portals, ensuring all milestones are accurate and up to date, and proactively communicate and resolve any discrepancies with the customer. * Collaborate ...
Monitor program timing through customer portals, ensuring all milestones are accurate and up to date, and proactively communicate and resolve any discrepancies with the customer. * Collaborate ...
Program Manager
Lapeer, MI · On-site
Job Summary: The Program Manager directs and coordinates all assigned projects, externally and ... Responsible for overall customer satisfaction on all assigned projects. * Make critical project ...
Program Manager
Lapeer, MI · On-site
Job Summary: The Program Manager directs and coordinates all assigned projects, externally and ... Responsible for overall customer satisfaction on all assigned projects. * Make critical project ...
Program Manager
Lapeer, MI · On-site
Job Summary: The Program Manager directs and coordinates all assigned projects, externally and ... Responsible for overall customer satisfaction on all assigned projects. * Make critical project ...
Program Manager
Lapeer, MI · On-site
Job Summary: The Program Manager directs and coordinates all assigned projects, externally and ... Responsible for overall customer satisfaction on all assigned projects. * Make critical project ...
Manager In Training Program
Flint, MI · On-site
That's why we offer a Manager in Training Program that provides hands-on skill building and ... Sell vehicles and foster relationships with customers * Ensure employees adhere to company values ...
Manager In Training Program
Flint, MI · On-site
That's why we offer a Manager in Training Program that provides hands-on skill building and ... Sell vehicles and foster relationships with customers * Ensure employees adhere to company values ...
Management Training Program
Saginaw, MI · On-site
... customer service happen. At Garber Automotive Group, we always try to develop promising talent from within. That's why we offer a Manager in Training Program that provides hands-on skill building, so ...
Management Training Program
Saginaw, MI · On-site
... customer service happen. At Garber Automotive Group, we always try to develop promising talent from within. That's why we offer a Manager in Training Program that provides hands-on skill building, so ...
Manager In Training Program
Corunna, MI · On-site
That's why we offer a Manager in Training Program that provides hands-on skill building and ... Sell vehicles and foster relationships with customers * Ensure employees adhere to company values ...
Manager In Training Program
Corunna, MI · On-site
That's why we offer a Manager in Training Program that provides hands-on skill building and ... Sell vehicles and foster relationships with customers * Ensure employees adhere to company values ...
Management Training Program
Chesaning, MI · On-site
... customer service happen. At Garber Automotive Group, we always try to develop promising talent from within. That's why we offer a Manager in Training Program that provides hands-on skill building, so ...
Management Training Program
Chesaning, MI · On-site
... customer service happen. At Garber Automotive Group, we always try to develop promising talent from within. That's why we offer a Manager in Training Program that provides hands-on skill building, so ...
At Houston Methodist, the IT Program Manager position is responsible for planning, directing, and ... Ability to operate under a dual reporting relationship (IT, customers) * Solid knowledge in ...
At Houston Methodist, the IT Program Manager position is responsible for planning, directing, and ... Ability to operate under a dual reporting relationship (IT, customers) * Solid knowledge in ...
Assistant Project Coordinator
Burton, MI · On-site
$20 - $22/hr
Under the direction of the program manager, handles program wide administrative duties. Acts as a key link in a dynamic environment while balancing company and customer objectives. Essential ...
Assistant Project Coordinator
Burton, MI · On-site
$20 - $22/hr
Under the direction of the program manager, handles program wide administrative duties. Acts as a key link in a dynamic environment while balancing company and customer objectives. Essential ...
Assistant Project Coordinator
Burton, MI · On-site
$20 - $22/hr
Under the direction of the program manager, handles program wide administrative duties. Acts as a key link in a dynamic environment while balancing company and customer objectives. Essential ...
Assistant Project Coordinator
Burton, MI · On-site
$20 - $22/hr
Under the direction of the program manager, handles program wide administrative duties. Acts as a key link in a dynamic environment while balancing company and customer objectives. Essential ...
... Program Service Manager (Client Success Manager) is responsible for client-facing execution and ... This role serves as the primary customer owner and coordinator, ensuring that diagnostics, repairs ...
... Program Service Manager (Client Success Manager) is responsible for client-facing execution and ... This role serves as the primary customer owner and coordinator, ensuring that diagnostics, repairs ...
Store - FLINT, MI Deliver a customer centric shopping experience by managing and delivering ... Manage and execute shrink and safety programs * Assist with cash reconciliation and bank deposits ...
Store - FLINT, MI Deliver a customer centric shopping experience by managing and delivering ... Manage and execute shrink and safety programs * Assist with cash reconciliation and bank deposits ...
Restaurant Manager
Flint, MI · On-site
... customer complaints promptly and politely Restaurant General Managers will be provided with the following: * A competitive salary * Industry leading bonus plan * Thorough training program * Flexible ...
Restaurant Manager
Flint, MI · On-site
... customer complaints promptly and politely Restaurant General Managers will be provided with the following: * A competitive salary * Industry leading bonus plan * Thorough training program * Flexible ...
Establishing and maintain customer relationships * Accurate forecasting of costs for job completion ... Identifies issues to Program Manager as required to ensure the success of the project * Reviews and ...
Establishing and maintain customer relationships * Accurate forecasting of costs for job completion ... Identifies issues to Program Manager as required to ensure the success of the project * Reviews and ...
Restaurant Manager
Swartz Creek, MI · On-site
... customer complaints promptly and politely Restaurant General Managers will be provided with the following: * A competitive salary * Industry leading bonus plan * Thorough training program * Flexible ...
Restaurant Manager
Swartz Creek, MI · On-site
... customer complaints promptly and politely Restaurant General Managers will be provided with the following: * A competitive salary * Industry leading bonus plan * Thorough training program * Flexible ...
Restaurant Manager
Flint, MI · On-site
... customer complaints promptly and politely Restaurant General Managers will be provided with the following: * A competitive salary * Industry leading bonus plan * Thorough training program * Flexible ...
Restaurant Manager
Flint, MI · On-site
... customer complaints promptly and politely Restaurant General Managers will be provided with the following: * A competitive salary * Industry leading bonus plan * Thorough training program * Flexible ...
Manufacturing Engineer III
Lapeer, MI · On-site
$67K - $86K/yr
Manages and leads major work package in customer program or advanced development program. * Confer with planning and design staff concerning product design and tooling to ensure efficient production ...
Manufacturing Engineer III
Lapeer, MI · On-site
$67K - $86K/yr
Manages and leads major work package in customer program or advanced development program. * Confer with planning and design staff concerning product design and tooling to ensure efficient production ...
Manufacturing Engineer III-Lapeer,Michigan
$71K - $91K/yr
Manages and leads major work package in customer program or advanced development program. * Confer with planning and design staff concerning product design and tooling to ensure efficient production ...
Manufacturing Engineer III-Lapeer,Michigan
$71K - $91K/yr
Manages and leads major work package in customer program or advanced development program. * Confer with planning and design staff concerning product design and tooling to ensure efficient production ...
Manages and leads major work package in customer program or advanced development program. * Confer with planning and design staff concerning product design and tooling to ensure efficient production ...
Manages and leads major work package in customer program or advanced development program. * Confer with planning and design staff concerning product design and tooling to ensure efficient production ...
Manufacturing Engineer III
$67K - $86K/yr
Manages and leads major work package in customer program or advanced development program. * Confer with planning and design staff concerning product design and tooling to ensure efficient production ...
Manufacturing Engineer III
$67K - $86K/yr
Manages and leads major work package in customer program or advanced development program. * Confer with planning and design staff concerning product design and tooling to ensure efficient production ...
Customer Program Manager information
See Flushing, MI salary details
$7.62 - $13.56
1% of jobs
$13.56 - $19.50
5% of jobs
$19.50 - $25.43
9% of jobs
$30.63 is the 25th percentile. Wages below this are outliers.
$25.43 - $31.37
11% of jobs
$31.37 - $37.30
11% of jobs
$37.30 - $43.24
12% of jobs
The median wage is $43.76 / hr.
$43.24 - $49.18
18% of jobs
$54.62 is the 75th percentile. Wages above this are outliers.
$49.18 - $55.11
9% of jobs
$55.11 - $61.05
5% of jobs
$61.05 - $66.99
11% of jobs
$66.99 - $72.92
8% of jobs
$7
$46
$72
How much do customer program manager jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?
What job makes $10,000 a month without a degree?
How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?
What jobs pay $2000 a day?
Is a TPM role stressful?
What is a customer program manager?
What is the difference between Customer Program Manager vs Customer Success Manager?
| Aspect | Customer Program Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Overseeing customer programs, initiatives, and project delivery | Ensuring customer satisfaction and retention |
| Responsibilities | Managing multiple projects, coordinating resources, implementing programs | Building relationships, onboarding, providing ongoing support |
| Required Skills | Project management, communication, strategic planning | Customer relationship management, communication, problem-solving |
| Work Environment | Cross-functional teams, project-based settings | Client-facing, account management |
The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.
Job description
- Send regular communications and status updates to customers regarding program progress, key milestones, and any risks or changes. Monitor program timing through customer portals, ensuring all milestones are accurate and up to date, and proactively communicate and resolve any discrepancies with the customer.
- Collaborate closely with shop leadership, engineering, and management teams on program design, feasibility, timing, and cost considerations. Act as a central point of coordination to ensure alignment across departments and successful execution of program objectives.
- Develop, organize, and maintain comprehensive program documentation, including traveler folders, work instructions, process sheets, visual aids (photos), inspection reports, and fixture designs. Support the creation and delivery of customer-specific training materials to ensure compliance with all requirements.
- Respond promptly to customer quality alerts and internal quality concerns by partnering with inspection teams, quality engineers, and shop leadership to identify root causes. Lead or support the development and implementation of corrective actions, ensuring issues are resolved effectively and communicated clearly to the customer.
- Work closely with Quality Engineers on certifications, compliance documentation, employee training, and audit preparation. Support adherence to industry standards and customer-specific requirements across all program phases.
- Serve as a primary liaison between the customer, internal teams, and sales, maintaining strong customer relationships and ensuring clear communication. Develop a thorough understanding of company capabilities and manufacturing processes to identify opportunities for additional business and support future program growth.
- Support continuous improvement initiatives by identifying opportunities to enhance processes, reduce costs, and improve quality and delivery performance.
- Ensure compliance with all company policies, safety standards, and PPE requirements, promoting a safe and efficient work environment.
- Perform other duties as assigned to support program success and organizational objectives.
- Associate or Bachelor’s degree in a related field preferred; High School Diploma or GED required
- Minimum of 8+ years of experience in the automotive, aerospace, or defense industry in a Program Manager or related capacity required
- Strong background in metal fabrication and plastics manufacturing highly preferred, including CNC machining, stamping, press brake operation, and laser cutting/welding
- Proven experience working with customers and leading internal cross-functional teams
- Strong organizational and time management skills
- Self-motivated with the ability to work independently with minimal supervision
- Effective team player with strong collaboration skills
- Proficient in Microsoft Outlook, Word, and Excel
About 3-Dimensional Services Group
Sourced by ZipRecruiter
Industry
Motor vehicle manufacturing
Company size
201 - 500 Employees
Headquarters location
Rochester Hills, MI, US
Year founded
1992