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Customer Program Manager Jobs in Novi, MI (NOW HIRING)

Venteon

Program Manager

Canton, MI · On-site

Working with cross functional teams across the company, communicating with Senior Management, customer Program Managers and Direct Customer Management. Leading cross-functional teams to achieve the ...

Piston Automotive

Program Manager

Southfield, MI · On-site

Overview The Program Manager is a strategic thinker who will facilitate all program deliverables as ... Tracks status to customer deliverables via ratings defined in the Piston Gate Review and APQP ...

Piston Automotive

Program Manager

Southfield, MI · On-site

The Program Manager is a strategic thinker who will facilitate all program deliverables as defined ... Tracks status to customer deliverables via ratings defined in the Piston Gate Review and APQP ...

Piston Automotive

Program Manager

Southfield, MI · On-site

Overview The Program Manager is a strategic thinker who will facilitate all program deliverables as ... Tracks status to customer deliverables via ratings defined in the Piston Gate Review and APQP ...

Magna

Program Manager

Troy, MI

The Program Manager plays a critical role in customer acquisition for new business, program execution, and sustained production performance, ensuring alignment with Magna Powertrain processes ...

Magna

Program Manager

Troy, MI · On-site

The Program Manager plays a critical role in customer acquisition for new business, program execution, and sustained production performance, ensuring alignment with Magna Powertrain processes ...

Magna

Program Manager

Auburn Hills, MI · On-site

Own and manage assigned programs across the full product lifecycle, including quoting, program ... Build strong customer relationships and represent Magna Electronics with professionalism ...

Alkegen

Program Manager-Battery

Detroit, MI · On-site

In this key role the Program Manager will laisse with the customer and several internal facing roles to coordinate design, development, validation, industrialization, commissioning, launch, and ...

Magna

Program Manager

Auburn Hills, MI · On-site

Own and manage assigned programs across the full product lifecycle, including quoting, program ... Build strong customer relationships and represent Magna Electronics with professionalism ...

Alkegen

Program Manager-Battery

Detroit, MI

In this key role the Program Manager will laisse with the customer and several internal facing roles to coordinate design, development, validation, industrialization, commissioning, launch, and ...

Magna

Program Manager

Southfield, MI · On-site

Own and manage assigned programs across the full product lifecycle, including quoting, program ... Build strong customer relationships and represent Magna Electronics with professionalism ...

NSK Corporation

Program Manager A

Ann Arbor, MI · On-site

Program Manager A - NSK Corporation The Company NSK is a global manufacturer of ball and roller ... Coordinate the implementation of project work for major customer programs ensuring the programs ...

Accent Controls, Inc

Program Manager

Auburn Hills, MI · On-site

$130/hr

Description The program manager is responsible for contract oversight, including timeliness and quality of deliverables, conflict resolution, and communication with customers, site managers, project ...

Minth North America

Program Manager

Wixom, MI · On-site

$100K - $110K/yr

Our Program Management team is expanding and looking to add a Program Manager. We are looking for a ... Identify customer and Minth program deliverables, requirements, objectives, quality standards and ...

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Customer Program Manager information

See Novi, MI salary details

$8

$50

$79

How much do customer program manager jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for customer program manager in Novi, MI is $50.74, according to ZipRecruiter salary data. Most workers in this role earn between $33.85 and $65.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

What job makes $10,000 a month without a degree?

A Customer Program Manager can potentially earn $10,000 or more per month through experience, strong project management skills, and industry knowledge. High-level roles in this field often require excellent communication, organizational abilities, and familiarity with customer relationship management (CRM) tools, but they do not always require a formal degree.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What jobs pay $2000 a day?

High-paying roles such as senior executive positions, specialized consultants, and certain project managers can earn $2000 or more per day, especially in industries like finance, law, or technology. These roles typically require extensive experience, advanced skills, and often involve project-based or contract work with high compensation rates.

Is a TPM role stressful?

A Technical Program Manager (TPM) role can be stressful due to managing multiple projects, tight deadlines, and coordinating cross-functional teams. Success often depends on strong organizational skills, communication, and the ability to handle high-pressure situations.

What is a customer program manager?

A customer program manager is responsible for overseeing customer-focused projects and programs to ensure client satisfaction and successful delivery. They coordinate cross-functional teams, manage timelines, and communicate with clients to meet their needs, often using project management tools like MS Project or Jira. Strong communication, organizational skills, and industry knowledge are essential for this role.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Novi, MI are hiring for Customer Program Manager jobs? Cities near Novi, MI with the most Customer Program Manager job openings:
Customer Program Manager jobs near you

Customer Program Manager, Automotive

RoboSense

Plymouth, MI

$110K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Position Overview


We are seeking a Customer Program Manager (Automotive) to lead LiDAR program execution with leading OEMs and Tier 1 suppliers in North America. This role serves as the operational and strategic bridge between customers and internal teams—ensuring flawless project delivery, alignment across engineering and commercial functions, and successful commercialization of LiDAR solutions for ADAS and next-generation vehicle platforms.


👉 Note: This is a highly technical and cross-functional role. Please do not apply if you lack solid program management or product experience in the automotive or related technology fields. We value doers who can connect engineering, business, and customer needs seamlessly.


Key Responsibilities

  • Manage end-to-end customer programs from RFQ to SOP, including schedule, quality, cost, and change management.
  • Serve as the primary interface for OEM and Tier 1 customers, driving communication and alignment between global engineering, manufacturing, and supply chain teams.
  • Lead cross-functional program reviews, issue tracking, and risk mitigation to ensure timely launch and customer satisfaction.
  • Coordinate technical milestones such as DV/PV validation, PPAP, and production readiness with internal and external stakeholders.
  • Collaborate with sales and product teams to identify new opportunities and support business expansion.
  • Facilitate seamless collaboration between North America, China, and global headquarters for engineering changes, production ramp-up, and logistics.


Qualifications

  • Bachelor’s degree or above in Engineering, Business, or related field.
  • 5+ years of automotive program management experience, ideally with a Tier 1 supplier or system integrator.
  • Strong understanding of ADAS, LiDAR, Infotainment, or Connectivity system programs.
  • Proven ability to lead cross-functional teams and manage complex, multi-site projects.
  • Excellent communication and problem-solving skills in fast-paced, customer-facing environments.
  • Fluent in English; Mandarin proficiency is a plus for collaboration with global engineering teams.


Preferred Skills

  • Familiar with automotive development processes (APQP, PPAP, A-SPICE, ISO 26262).
  • Experience managing OEM programs (e.g., GM, Ford, Stellantis, Lucid, Rivian, Tesla, VW, etc.).
  • Background in sensor, ECU, or perception technology integration.
  • PMP or similar project management certification is a plus.


Compensation & Benefits

  • Competitive base salary starting from $110,000 annually, with performance-based incentives.
  • Comprehensive benefits package, including:
  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off (vacation, sick leave, holidays)
  • Life and disability insurance
  • Employee wellness and learning programs
  • Career growth opportunities in a fast-scaling global automotive technology company.

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