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Customer Program Manager Jobs in Novi, MI (NOW HIRING)

... customer for all program issues. • Responsible to identify, monitor, and manage program timing. • Initiate, maintain, and publish the program open issues report. • Work with project ...

We fuse technology and engineering to provide product development solutions to customers in a ... The Program Manager will oversee multiple programs and teams, guiding projects from initial quote ...

We fuse technology and engineering to provide product development solutions to customers in a ... The Program Manager will oversee multiple programs and teams, guiding projects from initial quote ...

Customer Requirement Analysis & Solution Provision: o Clarify customer requirements through ... Program Leadership & Ownership o Own and manage assigned programs across the full product lifecycle ...

We fuse technology and engineering to provide product development solutions to customers in a ... The Program Manager will oversee multiple programs and teams, guiding projects from initial quote ...

Use core Program Management skills to manage the cost, schedule, and performance of multiple ... Serve as the primary interface with external customer and ensure customer satisfaction. * Ensure ...

... customers and internal teams, facilitating clear and timely communication. • Coordination with ... and manage assigned programs across the full product lifecycle, including program award ...

Description Position at JAC Products JAC Products has an opportunity for a Program Manager to join ... Ability to build relationships and lead others through influence to meet customer demands and ...

JAC Products has an opportunity for a Program Manager to join our team in either or Pontiac or ... Ability to build relationships and lead others through influence to meet customer demands and ...

JAC Products has an opportunity for a Program Manager to join our team in either or Pontiac or ... Ability to build relationships and lead others through influence to meet customer demands and ...

Project & Program Management Summary: Plans and manages activities of a designated project(s) to ... Responsible for maintaining customer relationships and understanding expectations. * Within the ...

JAC Products has an opportunity for a Program Manager to join our team in either or Pontiac or ... Ability to build relationships and lead others through influence to meet customer demands and ...

JAC Products has an opportunity for a Program Manager to join our team in either or Pontiac or ... Ability to build relationships and lead others through influence to meet customer demands and ...

Project & Program Management Summary: Plans and manages activities of a designated project(s) to ... Responsible for maintaining customer relationships and understanding expectations. * Within the ...

Responsible for maintaining customer relationships and understanding expectations. * Within the ... Develop program status reports and report status to management. * Lead the coordination of ...

Manages the product program proactively to ensure timing and program team objectives are met for ... Creates master program timing that satisfies customer and Magna Seating and requirement for product ...

Manages the product program proactively to ensure timing and program team objectives are met for ... Creates master program timing that satisfies customer and Magna Seating and requirement for product ...

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Customer Program Manager information

See Novi, MI salary details

$8

$50

$79

How much do customer program manager jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for customer program manager in Novi, MI is $50.74, according to ZipRecruiter salary data. Most workers in this role earn between $33.85 and $65.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

What job makes $10,000 a month without a degree?

A Customer Program Manager can potentially earn $10,000 or more per month through experience, strong project management skills, and industry knowledge. High-level roles in this field often require excellent communication, organizational abilities, and familiarity with customer relationship management (CRM) tools, but they do not always require a formal degree.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What jobs pay $2000 a day?

High-paying roles such as senior executive positions, specialized consultants, and certain project managers can earn $2000 or more per day, especially in industries like finance, law, or technology. These roles typically require extensive experience, advanced skills, and often involve project-based or contract work with high compensation rates.

Is a TPM role stressful?

A Technical Program Manager (TPM) role can be stressful due to managing multiple projects, tight deadlines, and coordinating cross-functional teams. Success often depends on strong organizational skills, communication, and the ability to handle high-pressure situations.

What is a customer program manager?

A customer program manager is responsible for overseeing customer-focused projects and programs to ensure client satisfaction and successful delivery. They coordinate cross-functional teams, manage timelines, and communicate with clients to meet their needs, often using project management tools like MS Project or Jira. Strong communication, organizational skills, and industry knowledge are essential for this role.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Novi, MI are hiring for Customer Program Manager jobs? Cities near Novi, MI with the most Customer Program Manager job openings:
Program Manager

Program Manager

JVIS USA LLC

Shelby, MI • On-site

Full-time

Posted 12 days ago


Job description

SUMMARY: The Program Manager will work with tier 1 and OEM's on program launches from concept through start of production. Experience in the following four cores areas is required - 1) open issues management, 2) timeline management, 3) PDT management and 4) financial management. Knowledge of injection molding, interior & exterior trim systems integration is a plus. Reports directly to the Director of Program Management.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
• Responsible to provide program leadership in direct a cross functional team (PDT) to ensure overall coordination and synchronization of program activities from design concept to launch.
• Acts as the primary interface to the customer for all program issues.
• Responsible to identify, monitor, and manage program timing.
• Initiate, maintain, and publish the program open issues report.
• Work with project stakeholders to address critical issues, and establishes countermeasures.
• Determine and approve product specification or functional requirements ensuring they meet customer needs.
• Receives cost estimates and prepares quotes; controls expenditures in line with job cost tracking.
• Initiate the review of lessons learned/best practices of other programs and document new ones from each project.
• Assist Manufacturing facilities in on time launch and customer support needs as required.
• Willingness to travel as required to support customer requirements both domestic and internationally
• Engage in continuous improvement opportunities as required.
• Maintain compliance of IATF 16949 / ISO 9001 / ISO 14001.
Follows all safety, housekeeping (5S) and company policies and procedures.
Coordinates and maintains all job responsibilities in a continuous and flexible manner and performs other related duties and job assignments as required.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: Engineering degree in mechanical engineering, design or other related engineering discipline preferred. Five years of experience in program management work for automotive plastics both interior and exterior. Must have program launch experience from concept through start of production. Understanding of automotive industry, product development and customer practices required. Understanding of plastic molding process and other manufacturing processes is an asset. Must be a self-starter able to work independently with little supervision. Proficient in Excel, Power point and Project. Must have strong organizational skills.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel domestically or internationally may be required as needed.
While performing the duties of this job, the employee is regularly required to sit, stand, talk, hear, and walk. Occasionally bend, squat, reach, twist/turn and lift up to 10 lbs. Specific vision abilities required by this job include ability to adjust focus.