In this key role the Program Manager will laisse with the customer and several internal facing roles to coordinate design, development, validation, industrialization, commissioning, launch, and ...
In this key role the Program Manager will laisse with the customer and several internal facing roles to coordinate design, development, validation, industrialization, commissioning, launch, and ...
Program Manager
Detroit, MI · On-site
In this key role the Program Manager will laisse with the customer and several internal facing roles to coordinate design, development, validation, industrialization, commissioning, launch, and ...
Program Manager
Detroit, MI · On-site
In this key role the Program Manager will laisse with the customer and several internal facing roles to coordinate design, development, validation, industrialization, commissioning, launch, and ...
Program Manager
Wixom, MI · On-site
$100K - $110K/yr
Our Program Management team is expanding and looking to add a Program Manager. We are looking for a ... Identify customer and Minth program deliverables, requirements, objectives, quality standards and ...
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Program Manager
Wixom, MI · On-site
$100K - $110K/yr
Our Program Management team is expanding and looking to add a Program Manager. We are looking for a ... Identify customer and Minth program deliverables, requirements, objectives, quality standards and ...
Program Manager
Livonia, MI · On-site
The role will interact with multiple customers and cross functional teams. The Program Manager will lead program teams(s) from quoting through completion of programs. As a Program Manager, you will:
Program Manager
Livonia, MI · On-site
The role will interact with multiple customers and cross functional teams. The Program Manager will lead program teams(s) from quoting through completion of programs. As a Program Manager, you will:
Program Manager
Saline, MI · On-site
The Program Manager is a strategic project-management professional who works on customer projects in a support role. The Program Manager is responsible for relationship management, customer ...
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Program Manager
Saline, MI · On-site
The Program Manager is a strategic project-management professional who works on customer projects in a support role. The Program Manager is responsible for relationship management, customer ...
Program Manager
Livonia, MI · On-site
The role will interact with multiple customers and cross functional teams. The Program Manager will lead program teams(s) from quoting through completion of programs. As a Program Manager, you will:
Quick apply
Program Manager
Livonia, MI · On-site
The role will interact with multiple customers and cross functional teams. The Program Manager will lead program teams(s) from quoting through completion of programs. As a Program Manager, you will:
Program Manager
Southfield, MI · On-site
Key Customer Liaisons * Program Manage * Sales * Purchasing * Lead Unit Engineering * Plant Product Engineering * Plant Quality * Warranty * Take strategic approach to opportunities and risks to ...
Program Manager
Southfield, MI · On-site
Key Customer Liaisons * Program Manage * Sales * Purchasing * Lead Unit Engineering * Plant Product Engineering * Plant Quality * Warranty * Take strategic approach to opportunities and risks to ...
Program Manager
Southfield, MI · On-site
Key Customer Liaisons * Program Manage * Sales * Purchasing * Lead Unit Engineering * Plant Product Engineering * Plant Quality * Warranty * Take strategic approach to opportunities and risks to ...
Program Manager
Southfield, MI · On-site
Key Customer Liaisons * Program Manage * Sales * Purchasing * Lead Unit Engineering * Plant Product Engineering * Plant Quality * Warranty * Take strategic approach to opportunities and risks to ...
Program Manager The Program Manager acts as the business leader responsible for new programs and ... He or she will represent Daehan with customers, coordinate with other partners, and collaborate ...
Program Manager The Program Manager acts as the business leader responsible for new programs and ... He or she will represent Daehan with customers, coordinate with other partners, and collaborate ...
The role will interact with multiple customers and cross functional teams. The Program Manager will lead program teams(s) from quoting through completion of programs. As a Program Manager, you will:
Quick apply
The role will interact with multiple customers and cross functional teams. The Program Manager will lead program teams(s) from quoting through completion of programs. As a Program Manager, you will:
Account Program Manager
Farmington, MI · On-site
Our U.S. team works closely with customers and global engineering teams to drive product ... Position Overview We are seeking an Account Program Manager to lead customer programs supporting ...
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Account Program Manager
Farmington, MI · On-site
Our U.S. team works closely with customers and global engineering teams to drive product ... Position Overview We are seeking an Account Program Manager to lead customer programs supporting ...
Program Manager
Livonia, MI · On-site
We fuse technology and engineering to provide product development solutions to customers in a ... The Program Manager will oversee multiple programs and teams, guiding projects from initial quote ...
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Program Manager
Livonia, MI · On-site
We fuse technology and engineering to provide product development solutions to customers in a ... The Program Manager will oversee multiple programs and teams, guiding projects from initial quote ...
Program Manager
Livonia, MI · On-site
We fuse technology and engineering to provide product development solutions to customers in a ... The Program Manager will oversee multiple programs and teams, guiding projects from initial quote ...
Program Manager
Livonia, MI · On-site
We fuse technology and engineering to provide product development solutions to customers in a ... The Program Manager will oversee multiple programs and teams, guiding projects from initial quote ...
Act as liaison with the customer and program staff to properly identify and process scope changes, address issues and communicate regarding program milestones * Managing program related ...
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Act as liaison with the customer and program staff to properly identify and process scope changes, address issues and communicate regarding program milestones * Managing program related ...
... customer, automotive quality, regulatory, and business requirements. The Program Manager drives program execution, manages risks and opportunities, tracks key milestones, and provides clear ...
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... customer, automotive quality, regulatory, and business requirements. The Program Manager drives program execution, manages risks and opportunities, tracks key milestones, and provides clear ...
Program Manager
Ann Arbor, MI · Hybrid
We are seeking a highly organized and experienced Project and Program Manager to lead both ... Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and ...
Program Manager
Ann Arbor, MI · Hybrid
We are seeking a highly organized and experienced Project and Program Manager to lead both ... Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and ...
Program Manager
Novi, MI · On-site
... customer, automotive quality, regulatory, and business requirements. The Program Manager drives program execution, manages risks and opportunities, tracks key milestones, and provides clear ...
Program Manager
Novi, MI · On-site
... customer, automotive quality, regulatory, and business requirements. The Program Manager drives program execution, manages risks and opportunities, tracks key milestones, and provides clear ...
Program Manager
Novi, MI · On-site
Communicate to customer through customer warning/impact letters when customer related decisions ... Program Cost Management - Ensure project meets financial commitments established during planning ...
Program Manager
Novi, MI · On-site
Communicate to customer through customer warning/impact letters when customer related decisions ... Program Cost Management - Ensure project meets financial commitments established during planning ...
Program Manager
West Bloomfield, MI · On-site
The Program Manager will lead the planning, development, implementation, and evaluation of ... customer service. * Develop and maintain program budgets, track expenses, and ensure compliance ...
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Program Manager
West Bloomfield, MI · On-site
The Program Manager will lead the planning, development, implementation, and evaluation of ... customer service. * Develop and maintain program budgets, track expenses, and ensure compliance ...
We help complex organizations drive measurable business outcomes by building smarter customer ... Role Summary As a Program Manager within OneMagnify's Enterprise Program Management Office (EPMO ...
We help complex organizations drive measurable business outcomes by building smarter customer ... Role Summary As a Program Manager within OneMagnify's Enterprise Program Management Office (EPMO ...
Customer Program Manager information
See Brighton, MI salary details
$8.53 - $15.18
1% of jobs
$15.18 - $21.83
5% of jobs
$21.83 - $28.47
9% of jobs
$34.29 is the 25th percentile. Wages below this are outliers.
$28.47 - $35.12
11% of jobs
$35.12 - $41.76
11% of jobs
$41.76 - $48.41
12% of jobs
The median wage is $49 / hr.
$48.41 - $55.06
18% of jobs
$61.15 is the 75th percentile. Wages above this are outliers.
$55.06 - $61.70
9% of jobs
$61.70 - $68.35
5% of jobs
$68.35 - $74.99
11% of jobs
$74.99 - $81.64
8% of jobs
$8
$51
$81
How much do customer program manager jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?
What is the highest paying job in customer service?
What is the average salary for a programme manager?
How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?
What does a customer program manager do?
Is being a Customer Program Manager stressful?
What is a Customer Program Manager?
What is the difference between Customer Program Manager vs Customer Success Manager?
| Aspect | Customer Program Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Overseeing customer programs, initiatives, and project delivery | Ensuring customer satisfaction and retention |
| Responsibilities | Managing multiple projects, coordinating resources, implementing programs | Building relationships, onboarding, providing ongoing support |
| Required Skills | Project management, communication, strategic planning | Customer relationship management, communication, problem-solving |
| Work Environment | Cross-functional teams, project-based settings | Client-facing, account management |
The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

Alkegen rating
6.5
Based on 25 frontline employees who took The Breakroom Quiz
Job description
Why work for us?
Alkegen brings together two of the world's leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we're delivering products that enable the world to breathe easier, live greener, and go further than ever before.
With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry's most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways.
Alkegen offers a range of dynamic career opportunities with globe-spanning reach. From production operators to engineers, technicians to specialists, sales to leadership, we're always looking for top talent ready to bring their best. Come grow with us!
Purpose:
The Program Manager is responsible for leading new product launch programs in all aspects, from program award, or 'Request for Quotation' in some cases, until after Start of Production. In this key role the Program Manager will laisse with the customer and several internal facing roles to coordinate design, development, validation, industrialization, commissioning, launch, and startup of new products. This role will manage a cross functional, indirect reporting team, and will report to the Manager, Program Management - Mobility.
Objectives of the Role
- Manage and coordinate a cross functional program team (R&D, Sales, Finance, Purchasing, Quality, Operations, SIOPs, Engineering) and define team members' objectives and assignments
- Develop, execute, and monitor timelines that align with customer deliverable dates and internal milestones
- Act as a liaison with the customer program and engineering team to capture scope changes to provide feedback on impacts to financials (price, capital, tooling) and timing
- Drive alignment to industry standard requirements including AIAG APQP, IATF 16949, and ISO 9001
- Facilitate periodic Product and Program Reviews with customer teams detailing timeline status, critical path migration, program risks and mitigations, and other critical topics
- Work with internal team to proactively identify product risks and develop mitigation plans to ensure launch success
- Manage internal capital acquisition requests, budgeting, and spending to deliver the project on time, at or under budget
- Ensure smooth transfer of the product and process to the Operations team, facilitating a "turnkey" ready to run process with a product that meets Alkegen and customer requirements
- Facilitate regular Product & Program Reviews to the management team detailing timeline status, critical path migration, program risks and mitigations, and financial status
Knowledge, Skills and Abilities needed:
- Bachelor's degree in engineering or other technical discipline (master's degree is a plus)
- At least 5 years strong experience in Program Management
- 3 to 5 years of experience in Program and/or Product Engineering, Industrial Engineering, or other technical disciplines
- Proficient in program management methodology and software (MS Project, SharePoint, etc.)
- Highly effective cross-functional team management
- Demonstrate ability to work effectively in evolving environments, prioritize work independently, and adapt to changing priorities
- Ability to communicate complex concepts clearly and persuasively to executive leadership
- Previous experience working with Tier 1 and/or Tier 2 automotive suppliers is required, with a strong preference for candidates coming directly from a Tier 1 automotive manufacturing environment.
- Experience with APQP processes required
- Experience with IATF 16949/ISO 9001 requirements required
- Exceptional writing and editing skills combined with strong presentation and public speaking skills
- Estimated travel 25% required to Customer Locations and R&D/Manufacturing Sites (Detroit Metro and Buffalo, NY)
At Alkegen, we strive every day to help people - ALL PEOPLE - breathe easier, live greener and go further than ever before. We believe that diversity and inclusion is central to this mission and to our impact. Our diverse and inclusive culture drives our growth & innovation and we nurture it by actively embracing our differences and using our varied perspectives to solve the complex challenges facing our changing and diverse world.
Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, color, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran's status, or any other protected class.