Program Manager
Detroit, MI · On-site
In this key role the Program Manager will laisse with the customer and several internal facing roles to coordinate design, development, validation, industrialization, commissioning, launch, and ...
Program Manager
Detroit, MI · On-site
In this key role the Program Manager will laisse with the customer and several internal facing roles to coordinate design, development, validation, industrialization, commissioning, launch, and ...
In this key role the Program Manager will laisse with the customer and several internal facing roles to coordinate design, development, validation, industrialization, commissioning, launch, and ...
In this key role the Program Manager will laisse with the customer and several internal facing roles to coordinate design, development, validation, industrialization, commissioning, launch, and ...
Program Manager
Novi, MI · On-site
$95K - $143K/yr
Medical
Dental
Vision
Life
Retirement
PTO
The Program Manager is responsible for overall managing all aspects of customer programs. Manage all the simultaneous engineering functions including integrated suppliers to ensure program ...
Program Manager
Novi, MI · On-site
$95K - $143K/yr
Medical
Dental
Vision
Life
Retirement
PTO
The Program Manager is responsible for overall managing all aspects of customer programs. Manage all the simultaneous engineering functions including integrated suppliers to ensure program ...
Program Manager
$95K - $143K/yr
Medical
Dental
Vision
Life
Retirement
PTO
The Program Manager is responsible for overall managing all aspects of customer programs. Manage all the simultaneous engineering functions including integrated suppliers to ensure program ...
Program Manager
$95K - $143K/yr
Medical
Dental
Vision
Life
Retirement
PTO
The Program Manager is responsible for overall managing all aspects of customer programs. Manage all the simultaneous engineering functions including integrated suppliers to ensure program ...
Program Manager
Livonia, MI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The role will interact with multiple customers and cross functional teams. The Program Manager will lead program teams(s) from quoting through completion of programs. As a Program Manager, you will:
Program Manager
Livonia, MI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The role will interact with multiple customers and cross functional teams. The Program Manager will lead program teams(s) from quoting through completion of programs. As a Program Manager, you will:
Program Manager
Saline, MI · On-site
Medical
Dental
Vision
Retirement
PTO
The Program Manager is a strategic project-management professional who works on customer projects in a support role. The Program Manager is responsible for relationship management, customer ...
Quick apply
Program Manager
Saline, MI · On-site
Medical
Dental
Vision
Retirement
PTO
The Program Manager is a strategic project-management professional who works on customer projects in a support role. The Program Manager is responsible for relationship management, customer ...
Program Manager
Livonia, MI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The role will interact with multiple customers and cross functional teams. The Program Manager will lead program teams(s) from quoting through completion of programs. As a Program Manager, you will:
Quick apply
Program Manager
Livonia, MI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The role will interact with multiple customers and cross functional teams. The Program Manager will lead program teams(s) from quoting through completion of programs. As a Program Manager, you will:
Program Manager
Wixom, MI · On-site
$100K - $110K/yr
Our Program Management team is expanding and looking to add a Program Manager. We are looking for a ... Identify customer and Minth program deliverables, requirements, objectives, quality standards and ...
Quick apply
Program Manager
Wixom, MI · On-site
$100K - $110K/yr
Our Program Management team is expanding and looking to add a Program Manager. We are looking for a ... Identify customer and Minth program deliverables, requirements, objectives, quality standards and ...
Program Manager
Saline, MI · On-site
Medical
Dental
Vision
Retirement
PTO
The Program Manager is responsible for relationship management, customer satisfaction, tactical business execution, and commercial and contract management for assignments involving smaller- to mid ...
Quick apply
Program Manager
Saline, MI · On-site
Medical
Dental
Vision
Retirement
PTO
The Program Manager is responsible for relationship management, customer satisfaction, tactical business execution, and commercial and contract management for assignments involving smaller- to mid ...
Program Manager
Medical
Dental
Vision
Life
Retirement
PTO
The role will interact with multiple customers and cross functional teams. The Program Manager will lead program teams(s) from quoting through completion of programs. As a Program Manager, you will:
Quick apply
Program Manager
Medical
Dental
Vision
Life
Retirement
PTO
The role will interact with multiple customers and cross functional teams. The Program Manager will lead program teams(s) from quoting through completion of programs. As a Program Manager, you will:
Program Manager
Romulus, MI · On-site
Program Manager The Program Manager acts as the business leader responsible for new programs and ... He or she will represent Daehan with customers, coordinate with other partners, and collaborate ...
Program Manager
Romulus, MI · On-site
Program Manager The Program Manager acts as the business leader responsible for new programs and ... He or she will represent Daehan with customers, coordinate with other partners, and collaborate ...
Account Program Manager
Farmington, MI · On-site
Our U.S. team works closely with customers and global engineering teams to drive product ... Position Overview We are seeking an Account Program Manager to lead customer programs supporting ...
Quick apply
Account Program Manager
Farmington, MI · On-site
Our U.S. team works closely with customers and global engineering teams to drive product ... Position Overview We are seeking an Account Program Manager to lead customer programs supporting ...
Program Manager
Livonia, MI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We fuse technology and engineering to provide product development solutions to customers in a ... The Program Manager will oversee multiple programs and teams, guiding projects from initial quote ...
Quick apply
Program Manager
Livonia, MI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We fuse technology and engineering to provide product development solutions to customers in a ... The Program Manager will oversee multiple programs and teams, guiding projects from initial quote ...
Program Manager
Livonia, MI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We fuse technology and engineering to provide product development solutions to customers in a ... The Program Manager will oversee multiple programs and teams, guiding projects from initial quote ...
Program Manager
Livonia, MI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
We fuse technology and engineering to provide product development solutions to customers in a ... The Program Manager will oversee multiple programs and teams, guiding projects from initial quote ...
Program Manager
Medical
Dental
Vision
Life
Retirement
PTO
Act as liaison with the customer and program staff to properly identify and process scope changes, address issues and communicate regarding program milestones * Managing program related ...
Quick apply
Program Manager
Medical
Dental
Vision
Life
Retirement
PTO
Act as liaison with the customer and program staff to properly identify and process scope changes, address issues and communicate regarding program milestones * Managing program related ...
... customer, automotive quality, regulatory, and business requirements. The Program Manager drives program execution, manages risks and opportunities, tracks key milestones, and provides clear ...
Quick apply
... customer, automotive quality, regulatory, and business requirements. The Program Manager drives program execution, manages risks and opportunities, tracks key milestones, and provides clear ...
Program Manager
Ann Arbor, MI · Hybrid
Medical
Dental
Vision
Life
Retirement
PTO
We are seeking a highly organized and experienced Project and Program Manager to lead both ... Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and ...
Program Manager
Ann Arbor, MI · Hybrid
Medical
Dental
Vision
Life
Retirement
PTO
We are seeking a highly organized and experienced Project and Program Manager to lead both ... Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and ...
Program Manager
Novi, MI · On-site
... customer, automotive quality, regulatory, and business requirements. The Program Manager drives program execution, manages risks and opportunities, tracks key milestones, and provides clear ...
Program Manager
Novi, MI · On-site
... customer, automotive quality, regulatory, and business requirements. The Program Manager drives program execution, manages risks and opportunities, tracks key milestones, and provides clear ...
Program Manager
Detroit, MI · On-site
Medical
Dental
Vision
Retirement
We help complex organizations drive measurable business outcomes by building smarter customer ... Role Summary As a Program Manager within OneMagnify's Enterprise Program Management Office (EPMO ...
Program Manager
Detroit, MI · On-site
Medical
Dental
Vision
Retirement
We help complex organizations drive measurable business outcomes by building smarter customer ... Role Summary As a Program Manager within OneMagnify's Enterprise Program Management Office (EPMO ...
Program Manager
West Bloomfield, MI · On-site
The Program Manager will lead the planning, development, implementation, and evaluation of ... customer service. * Develop and maintain program budgets, track expenses, and ensure compliance ...
Quick apply
Program Manager
West Bloomfield, MI · On-site
The Program Manager will lead the planning, development, implementation, and evaluation of ... customer service. * Develop and maintain program budgets, track expenses, and ensure compliance ...
Customer Program Manager information
See Brighton, MI salary details
$8.53 - $15.18
1% of jobs
$15.18 - $21.83
5% of jobs
$21.83 - $28.47
9% of jobs
$34.29 is the 25th percentile. Wages below this are outliers.
$28.47 - $35.12
11% of jobs
$35.12 - $41.76
11% of jobs
$41.76 - $48.41
12% of jobs
The median wage is $49 / hr.
$48.41 - $55.06
18% of jobs
$61.15 is the 75th percentile. Wages above this are outliers.
$55.06 - $61.70
9% of jobs
$61.70 - $68.35
5% of jobs
$68.35 - $74.99
11% of jobs
$74.99 - $81.64
8% of jobs
$8
$51
$81
How much do customer program manager jobs pay per hour?
As of Aug 18, 2026, the average hourly pay for customer program manager in Brighton, MI is $51.88, according to ZipRecruiter salary data. Most workers in this role earn between $34.62 and $66.63 per hour, depending on experience, location, and employer.
What is a customer program manager?
A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.
What are the key skills and qualifications needed to thrive as a customer program manager?
To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.
How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?
Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.
What is the difference between Customer Program Manager vs Customer Success Manager?
| Aspect | Customer Program Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Overseeing customer programs, initiatives, and project delivery | Ensuring customer satisfaction and retention |
| Responsibilities | Managing multiple projects, coordinating resources, implementing programs | Building relationships, onboarding, providing ongoing support |
| Required Skills | Project management, communication, strategic planning | Customer relationship management, communication, problem-solving |
| Work Environment | Cross-functional teams, project-based settings | Client-facing, account management |
The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.
What cities near Brighton, MI are hiring for Customer Program Manager jobs?
Cities near Brighton, MI with the most Customer Program Manager job openings:
Alkegen rating
6.5
Based on 25 frontline employees who took The Breakroom Quiz
Job description
Job Requirements
Why work for us?
Alkegen brings together two of the world's leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we're delivering products that enable the world to breathe easier, live greener, and go further than ever before.
With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry's most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways.
Alkegen offers a range of dynamic career opportunities with globe-spanning reach. From production operators to engineers, technicians to specialists, sales to leadership, we're always looking for top talent ready to bring their best. Come grow with us!
Purpose:
The Program Manager is responsible for leading new product launch programs in all aspects, from program award, or 'Request for Quotation' in some cases, until after Start of Production. In this key role the Program Manager will laisse with the customer and several internal facing roles to coordinate design, development, validation, industrialization, commissioning, launch, and startup of new products. This role will manage a cross functional, indirect reporting team, and will report to the Manager, Program Management - Mobility.
Objectives of the Role
Knowledge, Skills and Abilities needed:
At Alkegen, we strive every day to help people - ALL PEOPLE - breathe easier, live greener and go further than ever before. We believe that diversity and inclusion is central to this mission and to our impact. Our diverse and inclusive culture drives our growth & innovation and we nurture it by actively embracing our differences and using our varied perspectives to solve the complex challenges facing our changing and diverse world.
Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, color, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran's status, or any other protected class.
Why work for us?
Alkegen brings together two of the world's leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we're delivering products that enable the world to breathe easier, live greener, and go further than ever before.
With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry's most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways.
Alkegen offers a range of dynamic career opportunities with globe-spanning reach. From production operators to engineers, technicians to specialists, sales to leadership, we're always looking for top talent ready to bring their best. Come grow with us!
Purpose:
The Program Manager is responsible for leading new product launch programs in all aspects, from program award, or 'Request for Quotation' in some cases, until after Start of Production. In this key role the Program Manager will laisse with the customer and several internal facing roles to coordinate design, development, validation, industrialization, commissioning, launch, and startup of new products. This role will manage a cross functional, indirect reporting team, and will report to the Manager, Program Management - Mobility.
Objectives of the Role
- Manage and coordinate a cross functional program team (R&D, Sales, Finance, Purchasing, Quality, Operations, SIOPs, Engineering) and define team members' objectives and assignments
- Develop, execute, and monitor timelines that align with customer deliverable dates and internal milestones
- Act as a liaison with the customer program and engineering team to capture scope changes to provide feedback on impacts to financials (price, capital, tooling) and timing
- Drive alignment to industry standard requirements including AIAG APQP, IATF 16949, and ISO 9001
- Facilitate periodic Product and Program Reviews with customer teams detailing timeline status, critical path migration, program risks and mitigations, and other critical topics
- Work with internal team to proactively identify product risks and develop mitigation plans to ensure launch success
- Manage internal capital acquisition requests, budgeting, and spending to deliver the project on time, at or under budget
- Ensure smooth transfer of the product and process to the Operations team, facilitating a "turnkey" ready to run process with a product that meets Alkegen and customer requirements
- Facilitate regular Product & Program Reviews to the management team detailing timeline status, critical path migration, program risks and mitigations, and financial status
Knowledge, Skills and Abilities needed:
- Bachelor's degree in engineering or other technical discipline (master's degree is a plus)
- At least 5 years strong experience in Program Management
- 3 to 5 years of experience in Program and/or Product Engineering, Industrial Engineering, or other technical disciplines
- Proficient in program management methodology and software (MS Project, SharePoint, etc.)
- Highly effective cross-functional team management
- Demonstrate ability to work effectively in evolving environments, prioritize work independently, and adapt to changing priorities
- Ability to communicate complex concepts clearly and persuasively to executive leadership
- Previous experience working with Tier 1 and/or Tier 2 automotive suppliers is required, with a strong preference for candidates coming directly from a Tier 1 automotive manufacturing environment.
- Experience with APQP processes required
- Experience with IATF 16949/ISO 9001 requirements required
- Exceptional writing and editing skills combined with strong presentation and public speaking skills
- Estimated travel 25% required to Customer Locations and R&D/Manufacturing Sites (Detroit Metro and Buffalo, NY)
At Alkegen, we strive every day to help people - ALL PEOPLE - breathe easier, live greener and go further than ever before. We believe that diversity and inclusion is central to this mission and to our impact. Our diverse and inclusive culture drives our growth & innovation and we nurture it by actively embracing our differences and using our varied perspectives to solve the complex challenges facing our changing and diverse world.
Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, color, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran's status, or any other protected class.