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Customer Program Manager Jobs in Michigan (NOW HIRING)

JVIS

Program Manager

Shelby Township, MI

... the customer for all program issues. · Responsible to identify, monitor, and manage program timing. · Initiate, maintain, and publish the program open issues report. · Work with project ...

JVIS USA LLC

Program Manager

Shelby, MI · On-site

... customer for all program issues. • Responsible to identify, monitor, and manage program timing. • Initiate, maintain, and publish the program open issues report. • Work with project ...

360 IT Professionals

Program Manager

Lansing, MI

Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ... Title:Litigation Support Program Manager Location:Lansing, MI Duration:8 months Position ...

OneMagnify

Program Manager

Detroit, MI · On-site

We help complex organizations drive measurable business outcomes by building smarter customer ... Role Summary As a Program Manager within OneMagnify's Enterprise Program Management Office (EPMO ...

ROUSH

Program Manager

Livonia, MI · On-site

We fuse technology and engineering to provide product development solutions to customers in a ... The Program Manager will oversee multiple programs and teams, guiding projects from initial quote ...

LG Display America, Inc

Program Manager

Troy, MI · On-site

Customer Requirement Analysis & Solution Provision: o Clarify customer requirements through ... Program Leadership & Ownership o Own and manage assigned programs across the full product lifecycle ...

ROUSH

Program Manager

Livonia, MI · On-site

We fuse technology and engineering to provide product development solutions to customers in a ... The Program Manager will oversee multiple programs and teams, guiding projects from initial quote ...

Coplas Inc.

Program Manager

Sterling Heights, MI · On-site

Manage programs (New and Revised) from Customer Business Award to Successful Production Sign off of Launch * Assemble and Lead APQP team to ensure launch is completed on time, on budget and all ...

Coplas Inc.

Program Manager

Sterling Heights, MI · On-site

$105K/yr

Manage programs (New and Revised) from Customer Business Award to Successful Production Sign off of Launch * Assemble and Lead APQP team to ensure launch is completed on time, on budget and all ...

Flex

Program Manager

Coopersville, MI · On-site

... add a Program Manager located in Coopersville , MI The Program Manager will be based in ... In charge of customers satisfaction reviews and corrective actions. * Maintain current and develop ...

Coplas Inc.

Program Manager

Sterling Heights, MI

Manage programs (New and Revised) from Customer Business Award to Successful Production Sign off of Launch * Assemble and Lead APQP team to ensure launch is completed on time, on budget and all ...

LG Display America, Inc

Program Manager

Troy, MI · On-site

... customers and internal teams, facilitating clear and timely communication. • Coordination with ... and manage assigned programs across the full product lifecycle, including program award ...

Roush

Program Manager

Livonia, MI

We fuse technology and engineering to provide product development solutions to customers in a ... The Program Manager will oversee multiple programs and teams, guiding projects from initial quote ...

JAC Products

Program Manager

Pontiac, MI · On-site

Description Position at JAC Products JAC Products has an opportunity for a Program Manager to join ... Ability to build relationships and lead others through influence to meet customer demands and ...

Parry Labs, LLC

Program Manager

Detroit, MI · On-site

Use core Program Management skills to manage the cost, schedule, and performance of multiple ... Serve as the primary interface with external customer and ensure customer satisfaction. * Ensure ...

Philips Recruiting Services

Program Manager

Holland, MI · On-site

$110K - $130K/yr

Role Overview Leads cross-functional teams to successfully deliver programs by meeting customer Statement of Work (SOW), timing, cost, and quality requirements. Manages projects in a matrix ...

JAC Products

Program Manager

Pontiac, MI

JAC Products has an opportunity for a Program Manager to join our team in either or Pontiac or ... Ability to build relationships and lead others through influence to meet customer demands and ...

JAC Products

Program Manager

Saline, MI

JAC Products has an opportunity for a Program Manager to join our team in either or Pontiac or ... Ability to build relationships and lead others through influence to meet customer demands and ...

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All JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Michigan

Customer Program Manager information

See Michigan salary details

$7

$47

$74

How much do customer program manager jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer program manager in Michigan is $47.14, according to ZipRecruiter salary data. Most workers in this role earn between $31.44 and $60.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a Customer Program Manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities in Michigan are hiring for Customer Program Manager jobs? Cities in Michigan with the most Customer Program Manager job openings:
Customer Program Manager jobs near you

Program Manager

Rebo Lighting & Electronics, LLC

Plymouth, MI • On-site

Full-time

Retirement

Posted 8 days ago

Job description

What’s most important to you?  A fast-paced, dynamic workplace with good teamwork?  Having autonomy to grow your career?  Or making a meaningful impact? 
How about all of the above?  If you’re nodding, we are looking for you to join Team Rebo as a Program Manager!
A BIT ABOUT US
We are Rebo, and we provide interior and exterior automotive and electronics lighting solutions – both traditional and new concepts that we are excited to design and make!  We are developing new technologies which help drive the future of electric vehicles, including charge status indicators as well as using light in new ways to improve safety and design.  The opportunities to solve both practical customer needs and deliver enhanced features are endless.
Here, you'll discover that we aim to help turn your passion into a rewarding profession. We value your hard work, integrity and commitment to make things better and we put our people first by offering benefits that support your life and well-being.  We strive to create a culture of learning and opportunity, and most importantly, an environment where you can feel connected to your work every day.  We have our sights set on exciting things ahead, and we need top talent like YOU to help us get there!
HOW YOU’LL MAKE AN IMPACT
  • Oversee the successful management and flawless launch of assigned customer product development and launch programs. Manage all aspects of planning, scheduling, organizing, directing and controlling the program and lead the Program Team to meet timing, quality, finance, and product requirements for the customer and Rebo, adhering to Rebo’s program management processes and meeting all program and customer targets, using APQP procedures.
  • Represent our team in a professional manner to the customer and management, take personal responsibility for program success and motivate the Program Team to meet commitments and hold the team accountable.
  • Lead the Program planning in all regards including program timeline. And maintain team morale. Resolve conflicts between team members and departments, and clarify team roles and responsibilities to ensure smooth team operations
  • Manage and run SDT meetings, and lead Program Review meetings, including Gate Reviews, with management.   
  • Manage relevant program documentation and processes including Program Workbook, Open Issues List, Program Budgets, and Timeline. Establish internal and external targets, objectives, and deliverables by working with Management, Customers, and Program Team.
  • Support the Manufacturing Team in production builds, team meetings, customer reviews, and critical production preparation activities.
  • Achieve all internal and external financial targets via the Program Team process.
  • Foster an effective customer relationship, and utilize project scope management tools including written responses to scope change requests that include product, cost and timing impact to ensure Rebo’s position is protected.
  • Escalate future risks and clearly identify to management specific tasks, deliverables and support needed to mitigate future risks.
  • Lead the Program Team to meet all quality targets. Launch products below targets for launch cost, scrap and containment and adhere to all customer quality systems and processes.
YOUR KEY ATTRIBUTES
  • You have a Bachelor’s degree in Engineering
  • You have at least 10+ years experience in the automotive industry in the areas of: Program Management, Quality, Manufacturing, Product Engineering, Finance, Operations, Sales
  • Experience with Ford, Stellantis, & BMW is a plus. 
  • You are accountable, and demonstrate integrity by delivering what is promised
  • You are stoked by challenges, pushing to create something new – never settling simply for “the way it’s always been done”
  • You find new and effective ways to streamline processes for max efficiency
  • You are a self-driven team player with a can-do attitude ready to step up and help others without being asked
  • You’re organized, highly efficient and know how to develop specific goals and prioritize with minimal supervision.
  • Ability to travel to manufacturing plant in TN as needed for customer visits, program reviews, and plant support.
BE ON TEAM REBO, AND YOU’LL ENJOY
  • Opportunity to grow and develop your career with high internal and external visibility
  • Hybrid work model to get the best of both worlds of working remotely and with colleagues
  • Tuition Reimbursement
  • We offer an inclusive environment that encourages diverse perspectives and ideas
  • Competitive Pay and Benefits package
  • Flexible work schedules and generous paid holidays/vacations
  • Matching 401k
  • Employee discounts
  • …and SO much more!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.  
Equal Opportunity Employer/Veterans/Disabled

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