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Customer Program Manager Jobs in Michigan (NOW HIRING)

Our Next Energy

Program Manager

Novi, MI · On-site

... customer, automotive quality, regulatory, and business requirements. The Program Manager drives program execution, manages risks and opportunities, tracks key milestones, and provides clear ...

Kendrick Plastics

Program Manager

Grand Rapids, MI · On-site

This role works closely with customers and cross-functional teams to ensure programs are delivered on time, within budget, and aligned with business objectives. Key Responsibilities * Manage program ...

JVIS

Program Manager

Shelby Township, MI

... the customer for all program issues. · Responsible to identify, monitor, and manage program timing. · Initiate, maintain, and publish the program open issues report. · Work with project ...

Conclusive Marketing

Program Manager

Detroit, MI · On-site

We help complex organizations drive measurable business outcomes by building smarter customer ... Role Summary As a Program Manager within OneMagnify's Enterprise Program Management Office (EPMO ...

Visioneering, Inc.

Program Manager

Auburn Hills, MI · On-site

Single point contact with all assigned customers.Participate in daily scheduling meetings.Change ... Program Management work experience5-10 years' manufacturing management experienceMust have ...

JVIS USA LLC

Program Manager

Shelby, MI · On-site

... customer for all program issues. • Responsible to identify, monitor, and manage program timing. • Initiate, maintain, and publish the program open issues report. • Work with project ...

JVIS

Program Manager

Shelby Township, MI · On-site

... the customer for all program issues. · Responsible to identify, monitor, and manage program timing. · Initiate, maintain, and publish the program open issues report. · Work with project ...

Coplas Inc.

Program Manager

Sterling Heights, MI · On-site

Manage programs (New and Revised) from Customer Business Award to Successful Production Sign off of LaunchAssemble and Lead APQP team to ensure launch is completed on time, on budget and all Customer ...

Coplas Inc.

Program Manager

Sterling Heights, MI

Manage programs (New and Revised) from Customer Business Award to Successful Production Sign off of Launch * Assemble and Lead APQP team to ensure launch is completed on time, on budget and all ...

Coplas Inc.

Program Manager

Sterling Heights, MI · On-site

$105K/yr

Manage programs (New and Revised) from Customer Business Award to Successful Production Sign off of Launch * Assemble and Lead APQP team to ensure launch is completed on time, on budget and all ...

360 IT Professionals

Program Manager

Lansing, MI · On-site

Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ... Title:Litigation Support Program Manager Location:Lansing, MI Duration:8 months Position ...

Tata Consultancy Service Limited

Program Manager

Novi, MI · On-site

$110K - $125K/yr

... management, customer communication, and executive reporting skills • Proficiency in project ... program management activities for a Automotive development program • Develop and maintain an ...

mitchellplastics

Program Manager

Sterling Heights, MI · On-site

Our strength comes from providing our worldwide automotive customers with a single-source solution ... Program management * Own all phases of awarded program development including program management ...

Tata Consultancy Service Limited

Program Manager

Novi, MI · On-site

$110K - $125K/yr

... management, customer communication, and executive reporting skills • Proficiency in project ... program management activities for a Automotive development program • Develop and maintain an ...

Philips Recruiting Services

Program Manager

Holland, MI · On-site

$110K - $130K/yr

Role Overview Leads cross-functional teams to successfully deliver programs by meeting customer Statement of Work (SOW), timing, cost, and quality requirements. Manages projects in a matrix ...

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All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Michigan

Customer Program Manager information

See Michigan salary details

$7

$47

$74

How much do customer program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer program manager in Michigan is $47.14, according to ZipRecruiter salary data. Most workers in this role earn between $31.44 and $60.53 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities in Michigan are hiring for Customer Program Manager jobs?

Cities in Michigan with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 18% Part Time, 2% Temporary, 4% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $98,042 per year, or $47.1 per hour.

Program Manager

Our Next Energy

Novi, MI • On-site

Full-time

Re-posted 27 days ago

Job description

The Program Manager is responsible for leading cross-functional battery, energy storage, and vehicle electrification programs from concept through validated, world-class volume production launch. This role serves as the central coordinator between engineering, manufacturing, quality, supply chain, finance, business development, and executive leadership to ensure that both product and manufacturing processes are developed, validated, and launched on time, within budget, and in accordance with customer, automotive quality, regulatory, and business requirements.
The Program Manager drives program execution, manages risks and opportunities, tracks key milestones, and provides clear communication to stakeholders while supporting ONE's mission to develop and manufacture innovative battery technologies and energy storage solutions.
ESSENTIAL DUTIES:
  • Program Leadership
  • Cross Functional Coordination
  • Risk and Issue Management
  • Financial and Business Management
  • Product Development and Launch Support
  • Executive Reporting
  • Continuous Improvement

QUALIFICATIONS:
  • Bachelor's degree in Engineering, Business, Program Management, Supply Chain, Operations Management, or related field
  • Master's degree and/or PMP Certification is a plus
  • 5+ years of program or project management experience in automotive, battery manufacturing, energy storage, advanced manufacturing, or related industries
  • Experience managing cross-functional technical development programs
  • Experience with new product introduction (NPI), product launch, or manufacturing scale-up activities preferred
  • Familiarity with APQP, stage-gate product development, or similar program management methodologies preferred
  • Strong leadership and organizational skills
  • Excellent project planning and execution capabilities
  • Exceptional communication and stakeholder management skills
  • Ability to influence teams without direct authority
  • Strong analytical and problem-solving skills
  • Experience with project management software and reporting tools
  • Ability to manage multiple priorities in a fast-paced environment

PHYSICAL REQUIREMENTS:
  • Prolonged periods of sitting and working at a computer.
  • Ability to frequently communicate with employees, customers, and suppliers in person, by phone, and electronically.
  • Ability to occasionally walk through manufacturing, laboratory, and development environments.
  • Ability to lift up to 20 pounds occasionally.
  • Ability to travel domestically and internationally up to 15% as required.

WORK ENVIRONMENT:
  • Primarily office and engineering development environment
  • Regular interaction with manufacturing, testing, and laboratory operations
  • Occasional exposure to production equipment, battery systems, chemicals, and industrial environments requiring appropriate PPE
  • Fast-paced, dynamic environment supporting advanced battery technology development and commercialization

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
An individual must be able to perform the essential functions of this position with or without reasonable accommodation.
Our Next Energy Inc. (ONE) is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants without regard to disability or any other protected status in accordance with applicable federal, state, and local laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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