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Customer Operations Manager Jobs in Appleton, WI

ProAmpac

Customer Service Assistant

Wrightstown, WI · On-site

$17 - $23.25/hr

... management, reporting, or system reviews/enhancements. * Collaborate with internal sales services teams, including but not limited to, customer service, customer operations, sales, and quality.

EPS

Project Manager

Green Bay, WI · On-site

Determine any additional change orders needed and arrange such with the sales managers or operation manager to provide information and time to submit for customer approval. * Manage budget within ...

EPS

Project Manager

Green Bay, WI

Determine any additional change orders needed and arrange such with the sales managers or operation manager to provide information and time to submit for customer approval. * Manage budget within ...

ACCESS

Service Operations Leader

Wrightstown, WI · On-site

$100K/yr

Managing from a distance from day one * Directing others without getting your hands dirty * A ... Convert non-contracted customers and develop tiered offerings that grow margin. 7. BUSINESS ...

ACCESS

Be Seen First

Service Operations Leader

Oshkosh, WI · On-site

$100K/yr

Managing from a distance from day one * Directing others without getting your hands dirty * A ... Convert non-contracted customers and develop tiered offerings that grow margin. 7. BUSINESS ...

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Customer Operations Manager information

See Appleton, WI salary details

$43.4K

$120.7K

$132.2K

How much do customer operations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for customer operations manager in Appleton, WI is $120,676.00, according to ZipRecruiter salary data. Most workers in this role earn between $130,700.00 and $130,700.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Operations, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much should an operations manager get paid?

The salary for a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Higher salaries are common in large organizations or for those with advanced skills in data analysis, process improvement, and leadership. Compensation may also include bonuses, benefits, and opportunities for advancement.

What is the minimum salary of an operations manager?

The minimum salary for a Customer Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.
What are popular job titles related to Customer Operations Manager jobs in Appleton, WI? For Customer Operations Manager jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Appleton, WI look for? The top searched job categories for Customer Operations Manager jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Customer Operations Manager jobs? Cities near Appleton, WI with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Customer Service Assistant

Customer Service Assistant

ProAmpac

Wrightstown, WI • On-site

$17 - $23.25/hr

Full-time

Retirement, PTO

Posted 8 days ago

ProAmpac rating

6.9

Company rating: 6.9 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

71st of 113 rated packaging manufacturers

Job description

This position is responsible for meeting the goals and objectives of the organization by accurately and efficiently entering sales-related data into applicable systems, including but not limited to purchase orders and customer information. This position supports the customer services team's operation ensuring data integrity. This is a full-time hybrid position with the option to work out of our Wrightstown location, just 1 day per week. The rest of the week you can work from home.
What You Get to Do
  • Manage electronic files related to sales transactions, ensuring documents are correctly filed and easily accessible for reference.
  • Accurate entry of purchase order details into applicable systems, ensuring all information is correctly recorded for fulfillment and billing purposes.
  • Completing accurate entry of transaction data, including customer details, product information, and transaction values, ensuring comprehensive and accurate records.
  • Setup of new items in the ERP systems, including defining item attributes, categorizing inventory, and ensuring all necessary details are entered for accurate tracking and management.
  • Assist in the maintenance of customer databases, updating records as necessary to reflect up-to-date customer information and transaction histories.
  • Conduct routine reviews of data entered to ensuring adherence to data entry standards and practices, ensuring compliance with legal and internal policies.
  • Assist with special projects or initiatives related to data management, reporting, or system reviews/enhancements.
  • Collaborate with internal sales services teams, including but not limited to, customer service, customer operations, sales, and quality. Informing and consulting appropriate resources as necessary, ensuring seamless operations.
  • Gather and provide requested data between systems or platforms, ensuring smooth transitions and minimal disruptions.
  • Maintain confidentiality of customer and internal information.

What We Need From You
  • HS/GED required
  • Experience using Microsoft Office Suite (Word, Excel, PowerPoint), Visio, Outlook Email, and calendar).
  • Maintain strict confidentiality and protects privacy of confidential/sensitive information.
  • Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
  • Ability to communicate effectively (verbal, written, and presentations) with executive leadership, staff, and internal and external clients.
  • Proactive; exercises sound judgment and decision-making; able to identify problems and needs and develop solutions and/or options.
  • Self-confident, self-motivated polished professional who thrives in a challenging, fast-paced environment.

We can offer the following benefits to the right person:
  • Stable employment with a growing company
  • Paid vacation and personal time
  • 11 paid holidays
  • 401K match
  • Comprehensive benefit package
  • Robust wellness program to reduce insurance premiums and earn GIFTCARDS!
  • Employee Assistance Program
  • Career development
  • Tuition Assistance
  • On-site fitness center

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What ProAmpac employees say

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Benefits

Hours and flexibility

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About PROAMPAC

Sourced by ZipRecruiter

ProAmpac is a leading global flexible packaging company with comprehensive product offerings. We provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We are guided in our work by five core values that are the basis for our success: Integrity, Intensity, Innovation, Involvement and Impact.

Industry

Plastics and rubber products manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Cincinnati, OH, US

Year founded

1971

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