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Customer Operations Manager Jobs in Cashton, WI (NOW HIRING)

EoS Fitness

Operations Manager

Houston, MN · On-site

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

UniFide CST

Operations Manager

West Salem, WI · On-site

$100K - $120K/yr

Our success is built on credibility, accountability, and long-term customer relationships. The Role: The Operations Manager is a key leadership position responsible for driving operational ...

UniFide CST

Operations Manager

West Salem, WI · On-site

Our success is built on credibility, accountability, and long-term customer relationships. The Role: The Operations Manager is a key leadership position responsible for driving operational ...

Star Blends

Fleet Operations Manager

Sparta, WI · On-site

The Role Star Blend is seeking a Fleet Operations Manager to lead the strategy, performance, and ... customer delivery needs. A Day in the Life * Start the morning by reviewing fleet performance ...

Star Blends

Fleet Operations Manager

Sparta, WI · On-site

$90K - $100K/yr

Description The Role Star Blend is seeking a Fleet Operations Manager to lead the strategy ... customer delivery needs. A Day in the Life * Start the morning by reviewing fleet performance ...

Star Blends LLC

Fleet Operations Manager

Sparta, WI · On-site

Description: The Role Star Blend is seeking a Fleet Operations Manager to lead the strategy ... customer delivery needs. A Day in the Life * Start the morning by reviewing fleet performance ...

Dayton Freight

Operations Supervisor

Tomah, WI · On-site

Maintain excellent communication with external and internal customers * Assist with training ... In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and ...

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Customer Operations Manager information

See Cashton, WI salary details

$41.6K

$115.5K

$126.6K

How much do customer operations manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for customer operations manager in Cashton, WI is $115,541.00, according to ZipRecruiter salary data. Most workers in this role earn between $125,200.00 and $125,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What cities near Cashton, WI are hiring for Customer Operations Manager jobs?

Cities near Cashton, WI with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you

Operations Manager

EoS Fitness

Houston, MN • On-site

Full-time

Re-posted 19 days ago

Job description

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym. Beyond greeting and directing members, guests, and team members upon entry, they serve as representatives of our gym's commitment to exceptional service. The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting on gym functionality and cleanliness, partnering with the sales, fitness, facilities, and marketing team to improve overall gym performance and upholding brand standards.  Our Operations Manager remains flexible and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management. 

Position Purpose: Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff.

Core Purpose: To create loyal, lifelong fans and exercise practitioners.

Responsibilities:

  • Passionate about creating an elevated member experience through a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
  • Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and janitorial staff. 
  • Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities. 
  • Provide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement. 
  • Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly. 
  • Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols. 
  • Supervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas. 
  • Partners with Sales, Fitness, Facilities and Marketing teams to improve overall gym performance and uphold brand standards.
  • Monitor and order inventory such as fitness equipment, cleaning supplies, and retail products. 
  • In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being. 

Qualifications:

  • 2-3 years of operations management experience
  • Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
  • 3-4 years of customer service experience
  • Prior experience or strong interest in the fitness industry is a plus
  • Excellent relationship building and influencing skills with people at all levels and in all functions.
  • Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
  • Excellent MS Office skills
  • And, of course, someone who embraces our Core Values!

Requirements:

  • Must successfully pass background check.
  • CPR certification required within 30 days of hire.
  • The Operations Manager must be intimately knowledgeable and up to date on all current company policies and SOP's to ensure the adherence to such policies and standard operating procedures
  • Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
  • Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from data base or email system.
  • Ability to bend routinely and repetitively to lift more than 40 lbs.

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