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Customer Operations Manager Jobs in Wisconsin Dells, WI

Covia

Operations Manager

Portage, WI · On-site

Long-standing relationships with a broad customer base enable Covia's market-inspired approach to ... As the Operations Manager , you will be responsible to direct production, shipping, and maintenance ...

Covia

Operations Manager

Portage, WI

Long-standing relationships with a broad customer base enable Covia's market-inspired approach to ... As the Operations Manager , you will be responsible to direct production, shipping, and maintenance ...

Walgreens

Pharmacy Operations Manager

Reedsburg, WI · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Emerging Store Manager

Reedsburg, WI · On-site

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

Covia

Production Supervisor

Portage, WI · On-site

Provide the Operations Manager with periodic updates of any problems or potential problems that ... Maintain customer specification files to ensure correct and current requirements are documented.

Covia

Production Supervisor

Portage, WI

Provide the Operations Manager with periodic updates of any problems or potential problems that ... Maintain customer specification files to ensure correct and current requirements are documented.

Allied Cooperative

Liquid Operations Lead

Adams, WI · On-site

Perform all tasks with outstanding customer service * Fall grain operations- logistics and daily procurement of grain * Aid Transportation Manager in dispatch of transportation drivers ...

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All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Wisconsin Dells, WI

Customer Operations Manager information

See Wisconsin Dells, WI salary details

$41K

$114.1K

$125K

How much do customer operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for customer operations manager in Wisconsin Dells, WI is $114,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,600.00 and $123,600.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
What cities near Wisconsin Dells, WI are hiring for Customer Operations Manager jobs? Cities near Wisconsin Dells, WI with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Wisconsin Dells, WI as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $114,073 per year, or $54.8 per hour.

Operations Manager

Covia

Portage, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Covia Corp rating

7.0

Company rating: 7.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

26th of 40 rated mining

Job description

Covia responsibly provides minerals solutions for a better tomorrow. As a leading provider of diversified minerals, our products support a variety of industrial markets, including glass, ceramics, coatings, metals, foundry, polymers, construction, water filtration, and sports and recreation. Long-standing relationships with a broad customer base enable Covia's market-inspired approach to innovation to enhance solutions and customer benefits. Underpinning these strengths is an unwavering commitment to safety and to sustainable development, further enhancing the value that Covia delivers to all its stakeholders.
Covia is looking for a dynamic Operations Manager who will have a positive impact on the team at our Portage, WI location. As the Operations Manager, you will be responsible to direct production, shipping, and maintenance activities to execute plans and achieve production goals at the lowest cost with the highest regards to safety and product quality.
The successful candidate will have the following Key Accountabilities:
  • Direct mining, processing, and shipping activities ensuring strict compliance to safety, environmental, and quality standards, policies, and regulations;
  • Use the philosophy and techniques of continuous improvement to improve quality, eliminate waste, decrease costs, and improve productivity and other efficiencies;
  • Coordinate and direct activities of subordinates to achieve optimum rates of output consistent with short and long-range production and quality control requirements;
  • Recommend changes in standards, work methods, equipment, and process modifications to improve performance, productivity, and profitability;
  • Assist the Plant Manager in preparation of operations reports, weekly IFS upload, and monthly MoM variance comments;
  • Partner with Plant Manager in preparation for and leading Portage's Annual Operational Excellence Meeting and OEM Plant Review Conference Calls;
  • Oversee the development and execution of capital improvement projects and engineering changes to ensure that they fulfill Plant needs and meet long-term maintenance requirements.
  • Advise the Plant Manager of all current or potential problems, including but not limited to the following: staff, equipment, quality, safety, raw materials, and transportation;
  • Maintain acceptable labor and employee relations while overseeing the hiring of hourly employees;
  • Inspect records from the production and maintenance departments for proper completion and to identify and act on problems;
  • Assume all responsibilities of the Plant Manager in the absence of the Plant Manager;
  • Perform other duties as required.

The successful candidate will have the following Minimum Qualifications:
  • Bachelor's degree in engineering or technical major strongly preferred.
  • 5+ years of related heavy industry experience required. Mining or mineral processing experience strongly preferred;
  • 2 + years of front-line supervisory experience required;
  • Management experience in leading and developing teams to deliver results;
  • Strong negotiation, interpersonal, and communication skills;
  • Excellent verbal and written communications skills;
  • Strong analytical and problem-solving skills.

Commitment to Our Culture
Our core values - Safety, Team, Customers, Growth, and Courage-guide our work every day and will help us achieve our vision: Covia is the leading minerals solutions provider, and through the passion and commitment of our people, we enable customer success-ensuring a sustainable future for our company.
All Covia Team Members are expected to:
  • Live the Life-Saving Rules
  • Build high-performing work teams
  • Focus on customers
  • Demonstrate a growth mindset
  • Do the right thing, always

At Covia, we strive for and support a diverse workforce as we firmly believe this lays the foundation of our success. Our compelling culture supports inclusion, individuality, and respect within the workplace. We are committed to providing employment opportunities to the most qualified candidate based on work-related factors and without regard to non-work-related factors including race, color, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, disability, or military service or reserve or veteran status.
The organization offers competitive salaries, advancement opportunities, and a full range of benefits.
Benefits:
  • Excellent Healthcare Benefits - medical, vision, dental
  • 401K with company matching
  • Paid Time Off + Paid Holidays
  • Disability plans and Life / AD&D
  • Employee Assistance Program

An Equal Opportunity Employer
IND2
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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