Achieve and maintain product quality and delivery service levels equal to or exceeding customer expectations. Create and manage operational plans that deliver productivity gains through process ...
Achieve and maintain product quality and delivery service levels equal to or exceeding customer expectations. Create and manage operational plans that deliver productivity gains through process ...
Operations Manager
$22 - $35/hr
Here's the deal: we're awesome at taking care of our customers and providing exceptional ... If you're ready to take the next step in your career to become an Operations Manager of landscapers ...
Operations Manager
$22 - $35/hr
Here's the deal: we're awesome at taking care of our customers and providing exceptional ... If you're ready to take the next step in your career to become an Operations Manager of landscapers ...
Operations Manager
$22 - $35/hr
Here's the deal: we're awesome at taking care of our customers and providing exceptional ... If you're ready to take the next step in your career to become an Operations Manager of landscapers ...
Operations Manager
$22 - $35/hr
Here's the deal: we're awesome at taking care of our customers and providing exceptional ... If you're ready to take the next step in your career to become an Operations Manager of landscapers ...
Operations Manager
Saint Clair, MI · On-site
... or exceeding customer expectations. • Create and manage operational plans that deliver productivity gains through process improvement across all elements of the business • Participate in ...
Operations Manager
Saint Clair, MI · On-site
... or exceeding customer expectations. • Create and manage operational plans that deliver productivity gains through process improvement across all elements of the business • Participate in ...
Operations Manager
Commerce, MI · On-site
Operations Managers consistently demonstrate McDonald's values and leadership behaviors to build positive business relationships with external customers and internal customers including the ...
Operations Manager
Commerce, MI · On-site
Operations Managers consistently demonstrate McDonald's values and leadership behaviors to build positive business relationships with external customers and internal customers including the ...
Operations Manager
Garden City, MI · On-site
Operations Managers consistently demonstrate McDonald's values and leadership behaviors to build positive business relationships with external customers and internal customers including the ...
Operations Manager
Garden City, MI · On-site
Operations Managers consistently demonstrate McDonald's values and leadership behaviors to build positive business relationships with external customers and internal customers including the ...
Operations Manager
Southfield, MI · On-site
Operations Managers consistently demonstrate McDonald's values and leadership behaviors to build positive business relationships with external customers and internal customers including the ...
Operations Manager
Southfield, MI · On-site
Operations Managers consistently demonstrate McDonald's values and leadership behaviors to build positive business relationships with external customers and internal customers including the ...
Operations Manager
Redford, MI · On-site
Operations Managers consistently demonstrate McDonald's values and leadership behaviors to build positive business relationships with external customers and internal customers including the ...
Operations Manager
Redford, MI · On-site
Operations Managers consistently demonstrate McDonald's values and leadership behaviors to build positive business relationships with external customers and internal customers including the ...
Operations Manager
Southfield, MI · On-site
Operations Managers consistently demonstrate McDonald's values and leadership behaviors to build positive business relationships with external customers and internal customers including the ...
Operations Manager
Southfield, MI · On-site
Operations Managers consistently demonstrate McDonald's values and leadership behaviors to build positive business relationships with external customers and internal customers including the ...
Operations Manager
Farmington Hills, MI · On-site
Operations Managers consistently demonstrate McDonald's values and leadership behaviors to build positive business relationships with external customers and internal customers including the ...
Operations Manager
Farmington Hills, MI · On-site
Operations Managers consistently demonstrate McDonald's values and leadership behaviors to build positive business relationships with external customers and internal customers including the ...
Operations Manager
Grandville, MI · On-site
$70K - $80K/yr
Customer follow-up for satisfaction Requirements and skills * Proven experience as an Operations Manager or similar role * Experience in planning and project management * Knowledge of business ...
Operations Manager
Grandville, MI · On-site
$70K - $80K/yr
Customer follow-up for satisfaction Requirements and skills * Proven experience as an Operations Manager or similar role * Experience in planning and project management * Knowledge of business ...
Operations Manager
Troy, MI · On-site
$115K - $125K/yr
Renova One is seeking an Operations Manager to lead and grow our Michigan market with a strong focus on operational leadership, customer relationships, and business development within Exterior ...
Quick apply
Operations Manager
Troy, MI · On-site
$115K - $125K/yr
Renova One is seeking an Operations Manager to lead and grow our Michigan market with a strong focus on operational leadership, customer relationships, and business development within Exterior ...
Operations Manager
Pontiac, MI · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
Operations Manager
Pontiac, MI · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
Operations Manager
$115K - $125K/yr
Renova One is seeking an Operations Manager to lead and grow our Michigan market with a strong focus on operational leadership, customer relationships, and business development within Exterior ...
Operations Manager
$115K - $125K/yr
Renova One is seeking an Operations Manager to lead and grow our Michigan market with a strong focus on operational leadership, customer relationships, and business development within Exterior ...
As the Operations Manager, you will be responsible for overseeing and optimizing the day-to-day ... Manage customer experience as needed * Manage and monitor P & L, identifying revenue and labor ...
Quick apply
As the Operations Manager, you will be responsible for overseeing and optimizing the day-to-day ... Manage customer experience as needed * Manage and monitor P & L, identifying revenue and labor ...
Operations Manager
Ludington, MI · On-site
As the Operations Manager, you will be responsible for overseeing and optimizing the day-to-day ... Manage customer experience as needed * Manage and monitor P & L, identifying revenue and labor ...
Operations Manager
Ludington, MI · On-site
As the Operations Manager, you will be responsible for overseeing and optimizing the day-to-day ... Manage customer experience as needed * Manage and monitor P & L, identifying revenue and labor ...
As the Operations Manager, you will be responsible for overseeing and optimizing the day-to-day ... Manage customer experience as needed * Manage and monitor P & L, identifying revenue and labor ...
As the Operations Manager, you will be responsible for overseeing and optimizing the day-to-day ... Manage customer experience as needed * Manage and monitor P & L, identifying revenue and labor ...
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
Operations Manager
$140K - $155K/yr
The Operations Manager is responsible for continuous improvement in production key measure performance and customer satisfaction for the plant. * Assures adequate staffing and training to execute ...
Quick apply
Operations Manager
$140K - $155K/yr
The Operations Manager is responsible for continuous improvement in production key measure performance and customer satisfaction for the plant. * Assures adequate staffing and training to execute ...
Operations Manager
Troy, MI · On-site
$115K - $125K/yr
Renova One is seeking an Operations Manager to lead and grow our Michigan market with a strong focus on operational leadership, customer relationships, and business development within Exterior ...
Operations Manager
Troy, MI · On-site
$115K - $125K/yr
Renova One is seeking an Operations Manager to lead and grow our Michigan market with a strong focus on operational leadership, customer relationships, and business development within Exterior ...
Customer Operations Manager information
See Michigan salary details
$38.8K - $46K
3% of jobs
$46K - $53.2K
0% of jobs
$53.2K - $60.4K
3% of jobs
$60.4K - $67.6K
2% of jobs
$67.6K - $74.8K
2% of jobs
$74.8K - $82K
3% of jobs
$82K - $89.3K
1% of jobs
$89.3K - $96.5K
1% of jobs
$96.5K - $103.7K
0% of jobs
$103.7K - $110.9K
1% of jobs
$111.6K is the 25th percentile. Wages below this are outliers.
$110.9K - $118.1K
83% of jobs
$38.8K
$107.8K
$118.1K
How much do customer operations manager jobs pay per year?
As of Jul 16, 2026, the average yearly pay for customer operations manager in Michigan is $107,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,800.00 and $116,800.00 per year, depending on experience, location, and employer.
What does a customer operations manager do?
A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.
What is the highest paying job in customer service?
The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Operations, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.
How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?
Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.
What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?
To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
How much should an operations manager get paid?
The salary for a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Higher salaries are common in large organizations or for those with advanced skills in data analysis, process improvement, and leadership. Compensation may also include bonuses, benefits, and opportunities for advancement.
What is the minimum salary of an operations manager?
The minimum salary for a Customer Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.
What are popular job titles related to Customer Operations Manager jobs in Michigan? For Customer Operations Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Michigan look for? The top searched job categories for Customer Operations Manager jobs in Michigan are:
What cities in Michigan are hiring for Customer Operations Manager jobs? Cities in Michigan with the most Customer Operations Manager job openings:
Auria Solutions rating
5.4
Based on 8 frontline employees who took The Breakroom Quiz
Job description
Reporting directly to the Plant Manager, at the company's manufacturing plant in Saint Clair, Michigan. The Operations Manager will have direct responsibility for the plant operations, safety, quality, and direct labor personnel at the Saint Clair facility. As an integral part of the plant leadership team, the Operations Manager will provide daily visible leadership and be accountable for contributing to the development of long term and tactical goals for the Saint Clair facility. The Operations Manager will be mandated with optimizing the Saint Clair plant operational performance, ensuring delivery of annual commitments and achievement of both short and long term financial goals.
Position Specific Requirements (PSR):
Ensure a safe, clean and comfortable work environment that complies with all
occupational health, safety and environmental laws.
Develop and foster and environment that creates high employee motivation through
positive communication and excellent leadership.
Drive and implement continuous improvement initiatives at all levels across the
organization.
Develop and implement plans to achieve plant goals and financial targets.
Achieve and maintain product quality and delivery service levels equal to or exceeding
customer expectations.
Create and manage operational plans that deliver productivity gains through process
improvement across all elements of the business
Participate in budgeting and monthly forecasting process for the plant. Develop plans to
achieve the forecasted labor amounts.
Manage the plant OEE tracking and work with the Engineering department to prioritize
and improve OEE's throughout the plant.
Support launch process by participating in the planning process, reviews and preproduction builds.
Maintain effective relationships with key business/operational contacts
Ensure high level of operational quality
Perform all aspects of performance management. Initiate appropriate action using inhouse performance management procedures
Assist and manage the delivery of key projects that have an impact on operations
Determine and monitor performance and service levels. Ensure that services are delivered
within agreed resources
Implement continuous improvement activities within departments
Create a work environment that drives continuous improvement and employee
engagement
Ensure effective coordination across all operations functions
Ensure a safe, clean and comfortable work environment that complies with all
occupational health, safety and environmental laws.
Develop and foster and environment that creates high employee motivation through
positive communication and excellent leadership.
Drive and implement continuous improvement initiatives at all levels across the
organization.
Develop and implement plans to achieve plant goals and financial targets.
Achieve and maintain product quality and delivery service levels equal to or exceeding
customer expectations.
Create and manage operational plans that deliver productivity gains through process
improvement across all elements of the business
Participate in budgeting and monthly forecasting process for the plant. Develop plans to
achieve the forecasted labor amounts.
Manage the plant OEE tracking and work with the Engineering department to prioritize
and improve OEE's throughout the plant.
Support launch process by participating in the planning process, reviews and preproduction builds.
Maintain effective relationships with key business/operational contacts
Ensure high level of operational quality
Perform all aspects of performance management. Initiate appropriate action using inhouse performance management procedures
Assist and manage the delivery of key projects that have an impact on operations
Determine and monitor performance and service levels. Ensure that services are delivered
within agreed resources
Implement continuous improvement activities within departments
Create a work environment that drives continuous improvement and employee
engagement
Ensure effective coordination across all operations functions
Requirements
Education:
Bachelors Degree in Business or Engineering is required
MBA is preferred
Experience:
Requires 5-7 years of relevant experience as a leader in a manufacturing environment
A minimum of 3 years experience as an Operations Manager in a manufacturing
environment is preferred
Tier 1 automotive experience preferred.
Knowledge/Skills/Abilities:
Must be proficient in MS Office Suite (Excel, Word, Outlook, PowerPoint)
Must have the ability to lead and motivate people
Must have excellent verbal and written communication skills and have the ability to
present information to all levels in the organization
Ability to read, write and perform non-complex mathematical calculations
Ability to pay attention to detail, multi-task and follow direction
Knowledge of Lean manufacturing concepts and experience with Toyota Production
System.
Experience with Six Sigma is preferred
Employment Type: Full-TimeEducation:
Bachelors Degree in Business or Engineering is required
MBA is preferred
Experience:
Requires 5-7 years of relevant experience as a leader in a manufacturing environment
A minimum of 3 years experience as an Operations Manager in a manufacturing
environment is preferred
Tier 1 automotive experience preferred.
Knowledge/Skills/Abilities:
Must be proficient in MS Office Suite (Excel, Word, Outlook, PowerPoint)
Must have the ability to lead and motivate people
Must have excellent verbal and written communication skills and have the ability to
present information to all levels in the organization
Ability to read, write and perform non-complex mathematical calculations
Ability to pay attention to detail, multi-task and follow direction
Knowledge of Lean manufacturing concepts and experience with Toyota Production
System.
Experience with Six Sigma is preferred
What Auria Solutions employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Auria Solutions
Sourced by ZipRecruiter
Industry
Manufacturing and manufacturing
Company size
1 - 10 Employees
Headquarters location
Southfield, MI, US
Year founded
2017