As the Customer Operations Representative you will maintain reports, track shipments, and solve ... Support Sales with managing the branch's key accounts * Enter loads and confirm notes about the ...
As the Customer Operations Representative you will maintain reports, track shipments, and solve ... Support Sales with managing the branch's key accounts * Enter loads and confirm notes about the ...
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ... Support Sales with managing the branch's key accounts * Enter loads and confirm notes about the ...
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ... Support Sales with managing the branch's key accounts * Enter loads and confirm notes about the ...
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ... Support Sales with managing the branch's key accounts * Enter loads and confirm notes about the ...
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ... Support Sales with managing the branch's key accounts * Enter loads and confirm notes about the ...
Customer Logistics Operations Manager - Troy, MI
Troy, MI · On-site
$127K/yr
We are seeking an in office Operations Manager with strong LTL experience. This role is a data driven, detailed oriented, project focused position established to serve the customer. Success is ...
Customer Logistics Operations Manager - Troy, MI
Troy, MI · On-site
$127K/yr
We are seeking an in office Operations Manager with strong LTL experience. This role is a data driven, detailed oriented, project focused position established to serve the customer. Success is ...
Customer Logistics Operations Manager - Troy, MI
Troy, MI · On-site
$127K/yr
Job Summary We are seeking an in office Operations Manager with strong LTL experience. This role is a data driven, detailed oriented, project focused position established to serve the customer.
Customer Logistics Operations Manager - Troy, MI
Troy, MI · On-site
$127K/yr
Job Summary We are seeking an in office Operations Manager with strong LTL experience. This role is a data driven, detailed oriented, project focused position established to serve the customer.
Customer Logistics Operations Manager - Troy, MI
Troy, MI · On-site
$127K/yr
Job Summary We are seeking an in office Operations Manager with strong LTL experience. This role is a data driven, detailed oriented, project focused position established to serve the customer.
Customer Logistics Operations Manager - Troy, MI
Troy, MI · On-site
$127K/yr
Job Summary We are seeking an in office Operations Manager with strong LTL experience. This role is a data driven, detailed oriented, project focused position established to serve the customer.
General Manager - Healthcare Customer Service Operations
Troy, MI · On-site
$180K - $200K/yr
General Manager - Healthcare Customer Service Operations (Remote) Work Model: Remote Shift: Day Shift | Travel: Need based - less than 10% Employment Type: Full-Time Level: Director About the role:
General Manager - Healthcare Customer Service Operations
Troy, MI · On-site
$180K - $200K/yr
General Manager - Healthcare Customer Service Operations (Remote) Work Model: Remote Shift: Day Shift | Travel: Need based - less than 10% Employment Type: Full-Time Level: Director About the role:
Customer Operations Representative: Vehicle & Freight RPM is an international non-asset-based ... Ability to Manage Multiple Projects * Adaptable Team Player Compensation and Benefits * Base ...
Customer Operations Representative: Vehicle & Freight RPM is an international non-asset-based ... Ability to Manage Multiple Projects * Adaptable Team Player Compensation and Benefits * Base ...
Customer Operations Representative: Vehicle & Freight RPM is an international non-asset-based ... Ability to Manage Multiple Projects * Adaptable Team Player Compensation and Benefits * Base ...
Quick apply
Customer Operations Representative: Vehicle & Freight RPM is an international non-asset-based ... Ability to Manage Multiple Projects * Adaptable Team Player Compensation and Benefits * Base ...
Customer Operations Representative: Vehicle & Freight RPM is an international non-asset-based ... Ability to Manage Multiple Projects * Adaptable Team Player Compensation and Benefits * Base ...
Customer Operations Representative: Vehicle & Freight RPM is an international non-asset-based ... Ability to Manage Multiple Projects * Adaptable Team Player Compensation and Benefits * Base ...
Operations Manager
$45K - $60K/yr
The Operations Manager will work closely with supervisors, cleaning teams, customers, and company leadership to ensure accounts are properly staffed, cleaned, supported, and meeting quality ...
Quick apply
Operations Manager
$45K - $60K/yr
The Operations Manager will work closely with supervisors, cleaning teams, customers, and company leadership to ensure accounts are properly staffed, cleaned, supported, and meeting quality ...
OPERATIONS MANAGER: Generally, This job position is to make the company profitable by controlling ... Financial, Customer Retention and your Team. You will meet with Branch Manager every day and turn ...
OPERATIONS MANAGER: Generally, This job position is to make the company profitable by controlling ... Financial, Customer Retention and your Team. You will meet with Branch Manager every day and turn ...
Client Operations Manager
Ann Arbor, MI · On-site
$131K/yr
As a Client Operations Manager for Food Production, you will take the lead and develop a high ... as customer satisfaction scores, response times, and quality standards. Ensure that these ...
Client Operations Manager
Ann Arbor, MI · On-site
$131K/yr
As a Client Operations Manager for Food Production, you will take the lead and develop a high ... as customer satisfaction scores, response times, and quality standards. Ensure that these ...
Operations Manager
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Saline, MI · On-site
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Saline, MI · On-site
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Sylvan Lake, MI · On-site
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Sylvan Lake, MI · On-site
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Clawson, MI · On-site
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Clawson, MI · On-site
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Saline, MI · On-site
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Saline, MI · On-site
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Customer Operations Manager information
See Canton, MI salary details
$41.2K - $48.9K
3% of jobs
$48.9K - $56.6K
0% of jobs
$56.6K - $64.2K
3% of jobs
$64.2K - $71.9K
2% of jobs
$71.9K - $79.6K
2% of jobs
$79.6K - $87.2K
3% of jobs
$87.2K - $94.9K
1% of jobs
$94.9K - $102.6K
1% of jobs
$102.6K - $110.2K
0% of jobs
$110.2K - $117.9K
1% of jobs
$118.6K is the 25th percentile. Wages below this are outliers.
$117.9K - $125.6K
83% of jobs
$41.2K
$114.6K
$125.6K
How much do customer operations manager jobs pay per year?
As of Aug 5, 2026, the average yearly pay for customer operations manager in Canton, MI is $114,618.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,200.00 and $124,200.00 per year, depending on experience, location, and employer.
What does a customer operations manager do?
A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.
How does a customer operations manager typically collaborate with other departments to enhance the customer experience?
Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.
What are the key skills and qualifications needed to thrive as a customer operations manager?
To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
What are popular job titles related to Customer Operations Manager jobs in Canton, MI? For Customer Operations Manager jobs in Canton, MI, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Canton, MI look for? The top searched job categories for Customer Operations Manager jobs in Canton, MI are:
What cities near Canton, MI are hiring for Customer Operations Manager jobs? Cities near Canton, MI with the most Customer Operations Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 12 days ago
RXO rating
6.6
Based on 75 frontline employees who took The Breakroom Quiz
269th of 359 rated logistics
Job description
Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As the Customer Operations Representative you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience.
What your day-to-day will look like:
At a minimum, you'll need:
It'd be great if you also have:
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As the Customer Operations Representative you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience.
What your day-to-day will look like:
- Support Sales with managing the branch's key accounts
- Enter loads and confirm notes about the status of shipments
- Schedule pickup and delivery appointments with warehouses and customers
- Track the status of shipments from inception to delivery, and communicate with the customer on the status of the shipments
- Handle any issues that arise on shipments and share information and updates with the customer
- Enter information into the Transportation Management System (TMS) and prepare loads for accounting; ensure that entries are accurate and complete
- Communicate all shipment, billing or follow-up issues to the Sales Manager and Carrier Operations Group
- Prioritize the daily workload and focus of your accounts, including load entry, tracking and reporting
- Monitor report cards
At a minimum, you'll need:
- Excellent verbal and written communication skills
- Self-motivated work style with the capacity to work well with minimal direct supervision or in a team environment
- The ability to work in a fast-paced environment
It'd be great if you also have:
- 1 year of sales or customer service experience
- 1 year of related experience and/or training, and a general understanding of the transportation industry
- Solid attention to detail and follow-up skills with experience identifying and resolving problems
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
- Comprehensive medical, dental, and vision plans
- 401(k) retirement plan with up to 5% company match
- Pre-tax accounts to help streamline eligible expenses
- Company-paid disability and life insurance
- Employee Assistance Program (EAP)
- Career and Leadership Development Programs
- Paid time off, company holidays, and volunteer days
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
About RXO
Sourced by ZipRecruiter
Industry
Transportation and warehousing
Company size
5,001 - 10,000 Employees
Headquarters location
Charlotte, NC, US
Year founded
2022