The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
Quick apply
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
Customer Operations Manager
Detroit, MI · On-site
$54K/yr
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
Customer Operations Manager
Detroit, MI · On-site
$54K/yr
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
Unit Manager, Customer Operations
Detroit, MI · On-site
$50K/yr
This position will report to the Department Manager, Customer Operations. Essential Duties: * Keep both the company goals and customer expectations in mind when overseeing daily operations * Coach ...
New
Unit Manager, Customer Operations
Detroit, MI · On-site
$50K/yr
This position will report to the Department Manager, Customer Operations. Essential Duties: * Keep both the company goals and customer expectations in mind when overseeing daily operations * Coach ...
New
This position will report to the Department Manager, Customer Operations. Essential Duties: * Keep both the company goals and customer expectations in mind when overseeing daily operations * Coach ...
New
This position will report to the Department Manager, Customer Operations. Essential Duties: * Keep both the company goals and customer expectations in mind when overseeing daily operations * Coach ...
New
As the Customer Operations Representative you will maintain reports, track shipments, and solve ... Support Sales with managing the branch's key accounts * Enter loads and confirm notes about the ...
As the Customer Operations Representative you will maintain reports, track shipments, and solve ... Support Sales with managing the branch's key accounts * Enter loads and confirm notes about the ...
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ... Support Sales with managing the branch's key accounts * Enter loads and confirm notes about the ...
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ... Support Sales with managing the branch's key accounts * Enter loads and confirm notes about the ...
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ... Support Sales with managing the branch's key accounts * Enter loads and confirm notes about the ...
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve ... Support Sales with managing the branch's key accounts * Enter loads and confirm notes about the ...
Customer Logistics Operations Manager - Troy, MI
Troy, MI · On-site
$127K/yr
Job Summary We are seeking an in office Operations Manager with strong LTL experience. This role is a data driven, detailed oriented, project focused position established to serve the customer.
Customer Logistics Operations Manager - Troy, MI
Troy, MI · On-site
$127K/yr
Job Summary We are seeking an in office Operations Manager with strong LTL experience. This role is a data driven, detailed oriented, project focused position established to serve the customer.
Customer Operations Representative: Vehicle RPM is an international non-asset-based logistics and ... Ability to Manage Multiple Projects * Adaptable Team Player Compensation and Benefits * Base ...
New
Customer Operations Representative: Vehicle RPM is an international non-asset-based logistics and ... Ability to Manage Multiple Projects * Adaptable Team Player Compensation and Benefits * Base ...
New
Customer Operations Representative: Vehicle RPM is an international non-asset-based logistics and ... Ability to Manage Multiple Projects * Adaptable Team Player Compensation and Benefits * Base ...
New
Customer Operations Representative: Vehicle RPM is an international non-asset-based logistics and ... Ability to Manage Multiple Projects * Adaptable Team Player Compensation and Benefits * Base ...
New
Client Operations Manager
Ann Arbor, MI · On-site
$131K/yr
As a Client Operations Manager for Food Production, you will take the lead and develop a high ... as customer satisfaction scores, response times, and quality standards. Ensure that these ...
Client Operations Manager
Ann Arbor, MI · On-site
$131K/yr
As a Client Operations Manager for Food Production, you will take the lead and develop a high ... as customer satisfaction scores, response times, and quality standards. Ensure that these ...
OPERATIONS MANAGER: Generally, This job position is to make the company profitable by controlling ... Financial, Customer Retention and your Team. You will meet with Branch Manager every day and turn ...
Quick apply
OPERATIONS MANAGER: Generally, This job position is to make the company profitable by controlling ... Financial, Customer Retention and your Team. You will meet with Branch Manager every day and turn ...
Client Operations Manager
Ann Arbor, MI · Hybrid
$131K/yr
... as customer satisfaction scores, response times, and quality standards. Ensure that these ... managing client-facing or operational teams with accountability for service delivery and ...
Client Operations Manager
Ann Arbor, MI · Hybrid
$131K/yr
... as customer satisfaction scores, response times, and quality standards. Ensure that these ... managing client-facing or operational teams with accountability for service delivery and ...
Client Operations Manager
Ann Arbor, MI · Hybrid
$131K/yr
... as customer satisfaction scores, response times, and quality standards. Ensure that these ... managing client-facing or operational teams with accountability for service delivery and ...
Client Operations Manager
Ann Arbor, MI · Hybrid
$131K/yr
... as customer satisfaction scores, response times, and quality standards. Ensure that these ... managing client-facing or operational teams with accountability for service delivery and ...
Client Operations Manager
Ann Arbor, MI · On-site
$131K/yr
... as customer satisfaction scores, response times, and quality standards. Ensure that these ... managing client-facing or operational teams with accountability for service delivery and ...
Client Operations Manager
Ann Arbor, MI · On-site
$131K/yr
... as customer satisfaction scores, response times, and quality standards. Ensure that these ... managing client-facing or operational teams with accountability for service delivery and ...
Operations Manager
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Southfield, MI · On-site
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Southfield, MI · On-site
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
West Bloomfield, MI · On-site
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
West Bloomfield, MI · On-site
$19 - $29/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Customer Operations Manager information
See Canton, MI salary details
$41.2K - $48.9K
3% of jobs
$48.9K - $56.6K
0% of jobs
$56.6K - $64.2K
3% of jobs
$64.2K - $71.9K
2% of jobs
$71.9K - $79.6K
2% of jobs
$79.6K - $87.2K
3% of jobs
$87.2K - $94.9K
1% of jobs
$94.9K - $102.6K
1% of jobs
$102.6K - $110.2K
0% of jobs
$110.2K - $117.9K
1% of jobs
$118.6K is the 25th percentile. Wages below this are outliers.
$117.9K - $125.6K
83% of jobs
$41.2K
$114.6K
$125.6K
How much do customer operations manager jobs pay per year?
As of Sep 6, 2026, the average yearly pay for customer operations manager in Canton, MI is $114,618.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,200.00 and $124,200.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a customer operations manager?
To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
How does a customer operations manager typically collaborate with other departments to enhance the customer experience?
Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.
What does a customer operations manager do?
A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.
What are popular job titles related to Customer Operations Manager jobs in Canton, MI?
For Customer Operations Manager jobs in Canton, MI, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Canton, MI look for?
The top searched job categories for Customer Operations Manager jobs in Canton, MI are:
What cities near Canton, MI are hiring for Customer Operations Manager jobs?
Cities near Canton, MI with the most Customer Operations Manager job openings:
$54K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 23 days ago
Hertz rating
6.3
Based on 197 frontline employees who took The Breakroom Quiz
142nd of 178 rated vehicle equipment hire
Job description
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
The salary for this position is $54,000/yr
What You’ll Do:
- Responsible for daily customer operations and revenue generation for their assigned function
- Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
- Resolves customer issues, ensuring a positive customer experience
- Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
- Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
- Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
- Conducts performance evaluations that are timely and constructive, where applicable
- Participates in the recruiting process, as required
- Provides management with various updates and indicators as requested
- Remains current on all administrative duties according to company policy
What We’re Looking For:
- 1-3 years’ experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
- High School Diploma required, Bachelor’s Degree preferred
- Moderate proficiency in Microsoft Office Suite
- Ability to collaborate with internal and external stakeholders
- Flexible and adaptable; ability to work effectively in ambiguous situations
- Excellent verbal and written communication skills
- Ability to address and resolve customer service challenges
- Results driven, ability to make decisions and help solve problems
- Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
- Ability to drive process and organizational change
- Ability to influence
- Ability to motivate teams and keep a positive attitude in a fast-paced environment
- Ability to work under minimal supervision with a goal-oriented mindset
- Ability to see the big picture and leverage critical thinking and decision-making skills
- Excellent organization, time management, delegation, and prioritization skills.
- Courageous leadership and accountability
What You’ll Get:
- Up to 40% off the base rate of any standard Hertz Rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
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