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Customer Operations Coordinator Jobs in Raleigh, NC

The Car Park

Special Events Coordinator

Raleigh, NC · On-site

$21 - $23/hr

... customer service, and provide best-in-class practices to our clients continuously. We are experts ... At least 3 years of experience in a high-level administrative position, operations coordinator ...

THE CAR PARK LLC

Special Events Coordinator

Raleigh, NC · On-site

$21 - $23/hr

... customer service, and provide best-in-class practices to our clients continuously. We are experts ... At least 3 years of experience in a high-level administrative position, operations coordinator ...

Conflux Systems

Customer Service Coordinator 2

Cary, NC · On-site

$33.50/hr

Customer Service Coordinator Location : Cary, NC Duration : 12 months Shift timing : Various ... This role will report to the Zone Operations Manager and will be part of a team focused on customer ...

gpec

Sales Admin Coordinator I

Raleigh, NC

$18.25 - $25/hr

This role ensures accurate processing, invoicing, financial reconciliation, and operational ... Generate and distribute invoices to customers and internal stakeholders * Assist with purchase ...

New

Walgreens

Pharmacy Operations Manager

Garner, NC

... and customer service. * Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.

Walgreens

Pharmacy Operations Manager

Raleigh, NC · On-site

... and customer service. * Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.

Walgreens

Pharmacy Operations Manager

Raleigh, NC · On-site

... and customer service. * Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.

Walgreens

Pharmacy Operations Manager

Raleigh, NC · On-site

... and customer service. * Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.

Walgreens

Pharmacy Operations Manager

Durham, NC · On-site

... and customer service. * Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.

Walgreens

Pharmacy Operations Manager

Garner, NC · On-site

... and customer service. * Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.

Walgreens

Pharmacy Operations Manager

Raleigh, NC · On-site

... and customer service. * Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.

Walgreens

Pharmacy Operations Manager

Raleigh, NC · On-site

... and customer service. * Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.

Walgreens

Pharmacy Operations Manager

Chapel Hill, NC · On-site

... and customer service. * Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.

Walgreens

Pharmacy Operations Manager

Morrisville, NC · On-site

... and customer service. * Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.

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All JobsCustomer Operations JobsCustomer Operations Coordinator JobsCustomer Operations Coordinator Jobs in Raleigh, NC

Customer Operations Coordinator information

See Raleigh, NC salary details

$13

$24

$36

How much do customer operations coordinator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer operations coordinator in Raleigh, NC is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $27.12 per hour, depending on experience, location, and employer.

What does a customer operations coordinator do?

A Customer Operations Coordinator is responsible for managing and improving the processes that ensure excellent customer service within a company. They act as a liaison between customers and internal teams, handling inquiries, resolving issues, and coordinating with various departments to meet customer needs. Their duties often include tracking orders, managing customer accounts, and supporting the implementation of operational policies. The role requires strong communication, organizational, and problem-solving skills to ensure customer satisfaction and efficient operations.

What are the key skills and qualifications needed to thrive as a customer operations coordinator, and why are they important?

To thrive as a Customer Operations Coordinator, you need strong organizational skills, attention to detail, and a background in business administration or customer service. Familiarity with CRM software, order management systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help individuals excel in this role. These skills ensure efficient operations, high customer satisfaction, and seamless coordination between internal teams and clients.

How does a customer operations coordinator typically collaborate with other departments to resolve customer issues?

Customer Operations Coordinators frequently work cross-functionally, serving as a bridge between customers and internal teams such as sales, logistics, and technical support. When a customer issue arises, they coordinate with these departments to gather necessary information, track progress, and ensure timely resolution. This collaborative approach helps streamline communication, prevent misunderstandings, and deliver a seamless customer experience. Strong interpersonal and organizational skills are essential, as coordinators often manage multiple cases at once while keeping all stakeholders informed.

What is the difference between Customer Operations Coordinator vs Customer Service Representative?

AspectCustomer Operations CoordinatorCustomer Service Representative
Primary FocusOversees customer account processes, manages operational workflows, and ensures service delivery efficiency.Handles direct customer inquiries, provides support, and resolves issues.
Required SkillsProcess management, coordination, communication, basic technical knowledge.Communication, problem-solving, product knowledge, interpersonal skills.
Work EnvironmentOffice setting, cross-department collaboration, often involved in backend operations.Call centers, retail, online support channels, direct customer interaction.
Common CertificationsCustomer service certifications, project management basics, CRM proficiency.Customer service certifications, communication skills training.

The Customer Operations Coordinator focuses on managing customer account processes and operational workflows, often working behind the scenes to ensure service efficiency. In contrast, the Customer Service Representative directly interacts with customers to address inquiries and resolve issues. Both roles require strong communication skills, but their daily tasks and work environments differ significantly.

How much do customer operations coordinators make in the US?

Customer Operations Coordinators in the US typically earn an average salary ranging from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level roles may start lower, while experienced coordinators or those in high-demand areas can earn higher wages, often supplemented with benefits and opportunities for advancement.

What are the most commonly searched types of Customer Operations jobs in Raleigh, NC?

The most popular types of Customer Operations jobs in Raleigh, NC are:

What job categories do people searching Customer Operations Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Customer Operations Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Customer Operations Coordinator jobs?

Cities near Raleigh, NC with the most Customer Operations Coordinator job openings:

Customer Operations Coordinator jobs near you
Infographic showing various Customer Operations Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $50,073 per year, or $24.1 per hour.

Special Events Coordinator

The Car Park

Raleigh, NC • On-site

$21 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

The Car Park rating

8.1

Company rating: 8.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

1st of 12 rated car parking

Job description

This Isn't Your Typical 8-5 Office Job
If you're looking for a role that keeps you moving, this could be a great fit. The Special Events Coordinator position is a true mix of office coordination and hands-on event support. Approximately 50% of your time will be spent in the office helping with scheduling, planning, onboarding, and event preparation, while the other 50% will have you out in the field helping coordinate and support live events.
We're looking for someone who enjoys variety, can shift gears quickly, and is just as comfortable behind a computer as they are being out in the action.
WHO WE ARE
Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We have a deep professional commitment to providing our Team Members with exceptional employee experiences, learning opportunities, career progression, and dare we say it, a lot of fun.
The Car Park is a rapidly growing parking and transportation company that operates more than 500 locations within our portfolio across the United States. We have the superior ability to leverage the power of cutting-edge technology, supply legendary customer service, and provide best-in-class practices to our clients continuously. We are experts at meeting the unique needs of the markets we serve including hospitality, healthcare, events, municipalities, office, retail, and universities. Come meet us and you be the judge.
WHO WE NEED
This position will bridge the gap between the Human Resources and Special Events teams, while managing small scale implementations and being the point of contact for ongoing events and event staff with a heavy focus on a variety of administrative and clerical duties related to scheduling, roster management, HR (onboarding, payroll, offboarding), and other general tasks in support of the Special Events division.
  • Provide real-time scheduling support and roster management for Special Events employees and communicate company/client policies and procedures.
  • Design, produce, and maintain clear job-aids and SOPs to ensure consistent and effective work processes.
  • Provide direct administrative support to leaders, including email correspondence, and generation and distribution of memos, letters, spreadsheets, forms, and schedules.
  • Coordinate special events details including recruiting and roster updates, staffing needs, as well as potential time conflicts/situations that the day-of event manager should be aware of.
  • Onboarding/ Offboarding obligations for employees such as schedule and conduct interviews, ensure prospective employees complete paperwork, host onboarding orientations, as well as complete any necessary offboarding procedures.
  • Payroll oversight for employees including verification of attendance, hours worked, pay adjustments and "pay rates", as well as distribution of that information to your supervisor in the form of a weekly payroll report.
  • Weekly Invoicing.
  • Collaborative working style with various departments such as Recruitment/HR to ensure hiring needs are met.
  • Weekly meeting with the Special Events team to discuss upcoming events.

IDEAL CANDIDATE SKILLS
  • Previous experience in events, scheduling, and roster management
  • Ability to multitask between various projects & event obligations
  • Experience with Payroll and Scheduling Software
  • Strong Excel skills, knowledge of Teams, particularly QuickBooks, Smartsheet and project management software
  • Display original thinking and creativity, meet challenges with resourcefulness
  • Highly organized with the ability to meet deadlines consistently and work independently while being a positive contributor to the team
  • Write and verbalize clearly, informatively, and effectively
  • Work with integrity and ethics; uphold organizational values
  • Continually learn, develop strategies, seek advice from others and think critically to solve problems and overcome obstacles
  • Treat others with respect and consideration, accept responsibility for your own actions and follow through on commitments

MINIMUM REQUIRED QUALIFICATIONS
  • At least 3 years of experience in a high-level administrative position, operations coordinator, project coordinator, or similar business-related position
  • At least 1+ year of experience leading process improvement and process documentation, serving as a subject matter expert, or supporting implementations.

BENEFITS WE OFFER
  • 18 days of Recharging your Battery (PTO)
  • Paid Parental Leave
  • Volunteer Time Off (VTO)
  • Paid holidays
  • Bereavement
  • Medical, Dental, Vision
  • Flexible and health spending accounts
  • Short term disability
  • Critical illness and accident benefits
  • Life insurance, tuition reimbursement
  • 401(k) and more are available to eligible Team Members
  • There's also the opportunity to work with a genuinely awesome team of co-workers

Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. That's not marketing lingo, it's the truth. Come meet us and you be the judge.
***Equal Employment Opportunity

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