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Customer Operations Associate Jobs in Philadelphia, PA

B&K Auto Tags

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Operations Associate

Doylestown, PA · On-site

$26.50/hr

Operations Associate B&K Auto Tags - Doylestown, PA Full-Time * On-site About the Role B&K Auto ... This is a hands-on role that blends customer facing interaction, data entry, and general ...

Stifel

Trust Operations Associate

Greenville, DE · On-site

The Associate must be aware of impacts on customer statements while processing. This role will work ... operations associates, among hundreds more. Let's talk about how you can find your place here at ...

Stifel

Trust Operations Associate

Greenville, DE

The Associate must be aware of impacts on customer statements while processing. This role will work ... operations associates, among hundreds more. Let's talk about how you can find your place here at ...

Stifel

Trust Operations Associate

Greenville, DE

The Associate must be aware of impacts on customer statements while processing. This role will work ... operations associates, among hundreds more. Let's talk about how you can find your place here at ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Philadelphia, PA

Customer Operations Associate information

See Philadelphia, PA salary details

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$25

$50

How much do customer operations associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer operations associate in Philadelphia, PA is $25.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What are the most commonly searched types of Customer Operations jobs in Philadelphia, PA?

The most popular types of Customer Operations jobs in Philadelphia, PA are:

What are popular job titles related to Customer Operations Associate jobs in Philadelphia, PA?

For Customer Operations Associate jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Customer Operations Associate jobs in Philadelphia, PA look for?

The top searched job categories for Customer Operations Associate jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Customer Operations Associate jobs?

Cities near Philadelphia, PA with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you

Operations Associate

B&K Auto Tags

Doylestown, PA • On-site

$26.50/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 6 days ago

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Job description

Operations Associate

B&K Auto Tags – Doylestown, PA
Full-Time • On-site

About the Role
B&K Auto Tags is seeking an Office & Operations Associate to support our day-to-day workflow, assist customers and car dealer partners. This is a hands-on role that blends customer facing interaction, data entry, and general operational support.
Great for someone who likes variety, communicates well, and is inspired by collaborating with others.

Responsibilities

  • Assist walk-in customers and dealership partners with their title and registration needs
  • Process paperwork, data entry, and daily transactions
  • Keep track of incoming and in-progress work to maintain smooth workflow
  • Communicate with teammates throughout the day
  • Handle inquiries, requests, and time-sensitive tasks
  • Support overall office organization and processes

What We’re Looking For

  • Collaborative and communicative — not someone who prefers to work in isolation.
  • Willing to use social skills to gain, retain & foster client relationships.
  • Strong attention to detail and ability to multitask
  • Reliable, adaptable, and willing to jump into different tasks as needed
  • Auto titling & registration experience is a plus but not required

Schedule & Pay

  • Full-time, on-site
  • Competitive pay based on experience
  • Health & Dental Benefits Package after a 60 day onboarding period
  • 401K Match

Company Description

B&K Auto Tags is a locally owned auto tag and title office serving the general public as well as car dealerships with quick, accurate motor vehicle paperwork. We’re a tight-knit team that values communication, collaboration, and a supportive, customer-friendly atmosphere.