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Customer Operations Associate Jobs in Kansas (NOW HIRING)

JCPenney

Operations Associate - The Mall

Hays, KS · On-site

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

Carmax

Business Operations Associate

Wichita, KS

$15 - $21/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

CarMax, Inc.

Business Operations Associate

Wichita, KS · On-site

$15 - $21/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Carmax

Business Operations Associate

Wichita, KS · On-site

$15 - $21/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Kansas

Customer Operations Associate information

See Kansas salary details

$8

$22

$45

How much do customer operations associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer operations associate in Kansas is $22.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $24.42 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are the most commonly searched types of Customer Operations jobs in Kansas?

The most popular types of Customer Operations jobs in Kansas are:

What are popular job titles related to Customer Operations Associate jobs in Kansas?

For Customer Operations Associate jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Customer Operations Associate jobs in Kansas look for?

The top searched job categories for Customer Operations Associate jobs in Kansas are:

What cities in Kansas are hiring for Customer Operations Associate jobs?

Cities in Kansas with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Kansas as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,692 per year, or $22.9 per hour.

Technical Specialist

Customer Operations

Overland Park, KS

Full-time

Posted 3 days ago

New

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Experienced in a fast-paced call center environment? Able to troubleshoot a computer issue and then fix it?  If so, you could find a home on the Local Site IT team at Spectrum. Our Local Site IT team helps provide a positive customer experience by supporting the technology used by our customer service representatives to help deliver the exceptional services and experiences Spectrum is known for. 


BE PART OF THE CONNECTION

As a Technical Specialist I you'll be responsible for troubleshooting hardware and software issues, managing system upgrades, and ensuring the smooth operation of call center technology. Key responsibilities include deploying and maintaining PCs, monitors, and peripheral devices, supporting VoIP and Webex calling systems, and collaborating with cross-functional teams to improve asset management and compliance. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a commitment to delivering high-quality service to ensure our call center agents can operate effectively and efficiently.

WHAT OUR TECHNICAL SPECIALISTS ENJOY MOST

  • Setting up, updating, configuring, troubleshooting and repairing equipment in a call center environment
  • Verifying the integrity of accessories and cleaning the equipment
  • Installing RAM, hard drives and other PC components
  • Keeping asset management data up to date and refreshing end-of-life PC equipment
  • Analyzing, testing, evaluating and deploying new products and services
  • Supporting remote/offsite access for end users

In this role you’ll work individually and within a team in a call center environment. You’ll excel if you have good communication and customer service skills to relate with end users, team members and support workers.


WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Experience: Related IT Experience: 1+ Years; Customer Service Experience: 1+ Years
  • Education: Associate Degree in Information Technology, Computer Science or related field, or equivalent work experience
  • Abilities: Work with users locally and remotely; Ensure that all requests from user are logged and right procedures are followed; Prioritize and organize effectively; Work with little supervision; Able to lift up to 50 lbs
  • Skills: Proficient in using Microsoft Windows and Microsoft Office products; Installing, repairing and troubleshooting Windows-based PC computer hardware and PC components; Installing software, applications, and patches

#LI-PB2
IPC145 2026-80110 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Experience: Related IT Experience: 1+ Years; Customer Service Experience: 1+ Years
  • Education: Associate Degree in Information Technology, Computer Science or related field, or equivalent work experience
  • Abilities: Work with users locally and remotely; Ensure that all requests from user are logged and right procedures are followed; Prioritize and organize effectively; Work with little supervision; Able to lift up to 50 lbs
  • Skills: Proficient in using Microsoft Windows and Microsoft Office products; Installing, repairing and troubleshooting Windows-based PC computer hardware and PC components; Installing software, applications, and patches
Employment Type: Full Time

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