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Customer Operations Associate Jobs in Kansas (NOW HIRING)

JCPenney

Operations Associate - The Mall

Hays, KS · On-site

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

Carmax

Business Operations Associate

Merriam, KS · On-site

$15.50 - $23.30/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Carmax

Business Operations Associate

Kansas City, KS · On-site

$15.50 - $23.30/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Carmax

Business Operations Associate

Wichita, KS · On-site

$15 - $21/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Carmax

Business Operations Associate

Wichita, KS

$15 - $21/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

CarMax, Inc.

Business Operations Associate

Wichita, KS · On-site

$15 - $21/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Advisors Excel

Annuity Operations Associate

Topeka, KS · On-site

Annuity Operations Associate Department: Annuity Operations Reporting to: Annuity Operations ... Customer service is at the forefront of this teams' mind - representing AE in the most positive way ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Kansas

Customer Operations Associate information

See Kansas salary details

$8

$22

$45

How much do customer operations associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer operations associate in Kansas is $22.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $24.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What are the most commonly searched types of Customer Operations jobs in Kansas?

The most popular types of Customer Operations jobs in Kansas are:

What are popular job titles related to Customer Operations Associate jobs in Kansas?

For Customer Operations Associate jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Customer Operations Associate jobs in Kansas look for?

The top searched job categories for Customer Operations Associate jobs in Kansas are:

What cities in Kansas are hiring for Customer Operations Associate jobs?

Cities in Kansas with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Kansas as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $47,692 per year, or $22.9 per hour.

Sales Support and Customer Operations Associate

Livella Brand Group

Lenexa, KS • On-site

$22/hr

Other

Posted 4 days ago

Job description

Company: Livella Brand Group

Employment Status: Part-Time (25 hours per week)

Wage: $22 per hour

Reports To: General Manager


Position Summary

Livella Brand Group is looking for a dependable, organized, and customer-focused person to support our Sales Support & Customer Operations function.


The Associate will assist customers and the sales team with quotes, order entry, CRM opportunities, vendor registrations, backorders, shipment tracking, invoices, returns, service coordination, and other customer-support responsibilities.


This position provides additional capacity and dependable coverage during busy periods, vacations, illness, meetings, and other absences.


Key Responsibilities


Customer Support

  • Respond promptly and professionally to customer requests.
  • Assist with routine questions regarding quotes, orders, pricing, availability, tracking, invoices, returns, service, and backorders.
  • Follow assigned customer requests through completion.
  • Provide proactive updates when order status changes.


Quotes & Orders

  • Prepare routine customer quotes using established pricing and procedures.
  • Review and process customer purchase orders.
  • Verify products, pricing, quantities, shipping information, and other required details.
  • Enter orders accurately into manufacturer systems.
  • Send order confirmations and maintain accurate records.


CRM & Vendor Opportunities

  • Enter and update opportunities in the company CRM.
  • Maintain accurate project, customer, value, timing, and salesperson information.
  • Assist with manufacturer and vendor opportunity registrations.
  • Support special pricing programs, and project registrations.
  • Track approvals, registration numbers, expiration dates, and outstanding information.


Backorders & Order Follow-Up

  • Monitor open orders and backorders.
  • Keep customers informed of delays and expected availability.
  • Provide shipment tracking when products ship.
  • Follow up with manufacturers when updated information is needed.


Returns, Service & Documentation

  • Initiate routine returns and return authorizations.
  • Provide customers with return and service instructions.
  • Assist with manufacturer service and repair processes.
  • Provide tracking, invoices, acknowledgments, and other order documentation.


What We Are Looking For

  • Organized
  • Dependable
  • Detail-oriented
  • Customer-service focused
  • A clear communicator
  • Strong at follow-through
  • Comfortable learning technology
  • Curious and willing to learn


Performance Expectations

  • Accuracy
  • Response time
  • Organization and follow-through
  • Customer service
  • CRM and vendor-registration accuracy
  • Dependability

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