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Customer Operations Manager Jobs in Kansas (NOW HIRING)

Customer Operations

Fraud Representative

Overland Park, KS

$15.50 - $21.25/hr

Spectrum's Customer Service team works directly with our customers, focusing on their needs and ... operations, detection and analysis, and laws/regulations related to fraud and risk management

Booz Allen Hamilton, Inc.

Operations Manager

Leavenworth, KS · On-site

$77.50K - $176K/yr

... customer's operations and give them the steps to improve their process. As the Operations Manager ... on our team, you'll analyze your client's current operating environment and identify areas for ...

Booz Allen Hamilton

Operations Manager

Beverly, KS

$77.50K - $176K/yr

... customer's operations and give them the steps to improve their process. As the Operations Manager ... on our team, you'll analyze your client's current operating environment and identify areas for ...

Booz Allen Hamilton, Inc.

Operations Manager

Leavenworth, KS · On-site

$77.50K - $176K/yr

... customer's operations and give them the steps to improve their process. As the Operations Manager ... on our team, you'll analyze your client's current operating environment and identify areas for ...

BOOZ, ALLEN & HAMILTON, INC.

Operations Manager

Beverly, KS · On-site

$77.50K - $176K/yr

... customer's operations and give them the steps to improve their process. As the Operations Manager ... on our team, you'll analyze your client's current operating environment and identify areas for ...

JM Hunter Group

Operations Manager

Kansas City, KS

Well rounded in sales/customer service and operations. * Ability to plan logistics for most cost ... Manage warehouse functions * Experienced in P & L review, inventory control, and purchasing Company ...

CVS Health

Operations Manager

Lenexa, KS

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Overland Park, KS

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Prairie Village, KS · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Advance Auto Parts

Operations Manager

Salina, KS · On-site

Customer Service * General Office Administration Operating with limited supervision, the DC Operations Manager plays a critical role in sustaining organizational growth by attracting, retaining, and ...

Advance Auto Parts, Inc.

Operations Manager

Salina, KS · On-site

Customer Service * General Office Administration Operating with limited supervision, the DC Operations Manager plays a critical role in sustaining organizational growth by attracting, retaining, and ...

Amazon

Operations Manager

Shawnee, KS · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Shawnee, KS

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Jake's Fireworks

Operations Manager

Andover, KS

Ensure a high-quality customer experience General Operational Support * Act as a "go-to" problem solver across departments * Assist with facility upkeep and operational improvements * Fill gaps ...

MCI Careers

Operations Manager

Wichita, KS

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... The Operations Manager serves as the senior on‑site leader responsible for operational delivery ...

UNITED WAREHOUSE COMPANY

Operations Manager

Wichita, KS · On-site

$75K - $80K/yr

Must be flexible to work overtime and weekends as necessary as customer demands could cause staff to work out side normal business operating hours. POSITION OVERVIEW The Operations Manager is a self ...

MCI Careers

Operations Manager

Wichita, KS

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... The Operations Manager serves as the senior onsite leader responsible for operational delivery ...

MCI Careers

Operations Manager

Wichita, KS · On-site

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... The Operations Manager serves as the senior onsite leader responsible for operational delivery ...

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Customer Operations Manager information

See Kansas salary details

$39.7K

$110.3K

$120.8K

How much do customer operations manager jobs pay per year?

As of May 29, 2026, the average yearly pay for customer operations manager in Kansas is $110,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $119,500.00 and $119,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a Customer Operations Manager do?

A Customer Operations Manager oversees the processes and teams that handle customer service and support within an organization. Their responsibilities typically include ensuring high levels of customer satisfaction, managing customer service representatives, analyzing service metrics, and implementing strategies to improve operational efficiency. They also handle customer complaints, develop training programs for staff, and work closely with other departments to address customer needs. Ultimately, their goal is to ensure smooth and efficient operations that enhance the overall customer experience.
What are the most commonly searched types of Customer Operations jobs in Kansas? The most popular types of Customer Operations jobs in Kansas are:
What are popular job titles related to Customer Operations Manager jobs in Kansas? For Customer Operations Manager jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Kansas look for? The top searched job categories for Customer Operations Manager jobs in Kansas are:
What cities in Kansas are hiring for Customer Operations Manager jobs? Cities in Kansas with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you

Fraud Representative

Customer Operations

Overland Park, KS

$15.50 - $21.25/hr

Full-time

Posted 18 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Fraud Representative (Customer Service) (CCO101) 

Do you have a passion for helping others? Looking for a Fraud Representative position that values integrity and teamwork? If so, you’ll fit right in with Spectrum’s Customer Service team!  

Spectrum’s Customer Service team works directly with our customers, focusing on their needs and keeping them informed of all things Charter. It’s a communication-focused job that allows you to showcase your real-time problem-solving skills. You’d be joining a positive team with quality expectations that values partnership, long-term career growth, and great work-life balance.   


As a Customer Service Fraud Representative, your focus is handling various functions associated with fraud and abuse. You’ll answer calls from both customers and non-customers as well as manual review calls. It’ll be a highly collaborative team environment, colleagues supporting customers as well as each other! 

WHAT OUR FRAUD REPRESENTATIVES ENJOY MOST 

  • Investigating and resolving customer issues  
  • Employing tools that detect and disrupt fraud schemes 
  • Evaluating and processing identity theft and customer validation claims 
  • Working on a wide variety of investigations 

WHAT YOU’LL BRING TO SPECTRUM 

Required Qualifications 

  • Experience: Fraud or customer service: 1 year, Resolving difficult customer issues: 1 year 
  • Education: High school diploma or GED 
  • Technical Skills: Knowledge of cable/telecom operations, detection and analysis, and laws/regulations related to fraud and risk management  
  • Skills: Excellent written and verbal communication 
  • Schedule: Some travel required   

Preferred Qualifications 

  • General knowledge of Fraud operations, policies, and procedures 
  • Ability to work independently while supporting a team environment 
  • Effective organization and time management when multitasking

#ZRCO2 


#LI-PB2
CCO101 2026-74358 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM 

Required Qualifications 

  • Experience: Fraud or customer service: 1 year, Resolving difficult customer issues: 1 year 
  • Education: High school diploma or GED 
  • Technical Skills: Knowledge of cable/telecom operations, detection and analysis, and laws/regulations related to fraud and risk management  
  • Skills: Excellent written and verbal communication 
  • Schedule: Some travel required   

Preferred Qualifications 

  • General knowledge of Fraud operations, policies, and procedures 
  • Ability to work independently while supporting a team environment 
  • Effective organization and time management when multitasking

#ZRCO2 

Employment Type: Full Time

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