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Customer Operations Manager Jobs in Kansas (NOW HIRING)

Operations Manager

Leavenworth, KS · On-site

$77K - $176K/yr

... customer's operations and give them the steps to improve their process. As the Operations Manager ... on our team, you'll analyze your client's current operating environment and identify areas for ...

... customer's operations and give them the steps to improve their process. As the Operations Manager ... on our team, you'll analyze your client's current operating environment and identify areas for ...

Operations Manager

Leavenworth, KS · On-site

$77K - $176K/yr

... customer's operations and give them the steps to improve their process. As the Operations Manager ... on our team, you'll analyze your client's current operating environment and identify areas for ...

Well rounded in sales/customer service and operations. * Ability to plan logistics for most cost ... Manage warehouse functions * Experienced in P & L review, inventory control, and purchasing Company ...

Third shift hours - Sun-Thurs - 10pm-6:30am Operations Manager (Operations Manager II) The ... Engage in a strong partnership with customers, proactively taking measures to address any concerns ...

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

New

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Ensure a high-quality customer experience General Operational Support * Act as a "go-to" problem solver across departments * Assist with facility upkeep and operational improvements * Fill gaps ...

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... The Operations Manager serves as the senior on‑site leader responsible for operational delivery ...

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Customer Operations Manager information

See Kansas salary details

$39.7K

$110.3K

$120.8K

How much do customer operations manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for customer operations manager in Kansas is $110,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $119,500.00 and $119,500.00 per year, depending on experience, location, and employer.

What does a Customer Operations Manager do?

A Customer Operations Manager oversees the processes and teams that handle customer service and support within an organization. Their responsibilities typically include ensuring high levels of customer satisfaction, managing customer service representatives, analyzing service metrics, and implementing strategies to improve operational efficiency. They also handle customer complaints, develop training programs for staff, and work closely with other departments to address customer needs. Ultimately, their goal is to ensure smooth and efficient operations that enhance the overall customer experience.

Is operations a high paying job?

The salary for a Customer Operations Manager varies depending on industry, location, and experience, but it is generally considered a mid- to high-level management role with competitive compensation. Factors such as skills in data analysis, leadership, and familiarity with customer service tools can influence earning potential.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles such as Customer Operations Manager or Call Center Director, which can earn six-figure salaries depending on the industry and location. These roles often require leadership skills, experience, and knowledge of customer service tools and processes.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What is the role of a customer service operations manager?

A customer service operations manager oversees the daily functions of customer support teams, ensuring efficient service delivery and customer satisfaction. They analyze performance metrics, implement process improvements, and coordinate with other departments to enhance overall customer experience, often using tools like CRM software.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much is an operations manager paid?

The salary of a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger companies or specialized skills such as data analysis or process improvement.
What are the most commonly searched types of Customer Operations jobs in Kansas? The most popular types of Customer Operations jobs in Kansas are:
What are popular job titles related to Customer Operations Manager jobs in Kansas? For Customer Operations Manager jobs in Kansas, the most frequently searched job titles are:
What cities in Kansas are hiring for Customer Operations Manager jobs? Cities in Kansas with the most Customer Operations Manager job openings:
Infographic showing various Customer Operations Manager job openings in Kansas as of June 2026, with employment types broken down into 85% Full Time, 8% Part Time, and 7% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $110,302 per year, or $53 per hour.

Full-time

Posted 11 days ago


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

The Supervisor, Fraud Operations is responsible for the supervision and development of employees, policies and procedures for proactive fraud detection, prevention, and client repair. This role will coach representatives on the keys to delivering consistent, accurate and timely results in the performance of their duties. As the Supervisor, he or she is expected to be the subject matter expert and a source of information to guide employees and make recommendations to management


Actively and consistently supports all efforts to simplify and enhance the customer experience.
Leverage various data points and data sets to drive decisions and understand /communicate the financial and customer impact on the business and respective goals.
Review and manage appropriate queues to ensure orders and disputes are processed and resolved in a timely manner.
Work across departments in reviewing transactions, troubleshooting issues and handling escalations.
Lead a team of Fraud Specialists with focus on their development in the fraud/risk management area and fraud loss mitigation techniques.
Actively and consistently support all efforts to simplify and enhance the customer experience.
Ensure that departmental standards regarding professionalism, courtesy and productivity are maintained.
Provide regular coaching and development to staff to maximize productivity.
Resolve internal and external customer escalated situations.
Provide statistical reporting for leadership to communicate department productivity and effectiveness.
Collaborate on investigations with appropriate business partners.
Motivate staff to reach daily and monthly management objectives.
Hire, evaluate, coach and counsel employees in the performance of their duties.
Utilize strong and solid comprehension of fraud and risk.
Collaborate with leadership to establish performance KPIs across the team and continuously monitor and manage team members to these targets.
Perform other duties as requested by manage


Ability to read, write, speak and understand English


Ability to quantify risk and exposure and communicate the discoveries to upper level management

Ability to remain adaptable and resilient to all situations displaying positive behavior that is aligned with Spectrum values

Ability to plan, prioritize and organize effectively


Ability to supervise and motivate others


Experience with industry wide fraud detection tools


Experience with researching and decision making under stressful conditions


Strong time management skills with the ability to problem solve


Ability to develop process documentation


Knowledge of mobile phone products and services


Knowledge of general accounting and billing procedures


Ability to use personal computer and software applications (i.e. word processing, spreadsheet, Cable billing system, etc.)


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Qualifications:

Ability to read, write, speak and understand English


Ability to quantify risk and exposure and communicate the discoveries to upper level management

Ability to remain adaptable and resilient to all situations displaying positive behavior that is aligned with Spectrum values

Ability to plan, prioritize and organize effectively


Ability to supervise and motivate others


Experience with industry wide fraud detection tools


Experience with researching and decision making under stressful conditions


Strong time management skills with the ability to problem solve


Ability to develop process documentation


Knowledge of mobile phone products and services


Knowledge of general accounting and billing procedures


Ability to use personal computer and software applications (i.e. word processing, spreadsheet, Cable billing system, etc.)

Employment Type: Full Time