Customer Operations Manager Jobs in Kansas (NOW HIRING)

Operations Manager

Location:Newton, Mississippi

Work Arrangement:Onsite

What we do at Weir
We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planet's future depends on the transition to renewable energy, and that transition can only happen with the metals and minerals our customers deliver. So, we work side by side with mines across the globe to move less rock, use less energy, use water wisely, and create less waste. Together, we drive the shift to smart, efficient, and more sustainable mining.

Make your impact
You'll play a key role in solving real-world challenges. You'll apply your skills to deliver results that matter whether that's through engineering, planning or customer support. You'll work with purpose, learn every day and help shape a more sustainable future.

What you'll do
Leadership & Team Development:Lead, coach, and motivate Manufacturing Managers to achieve operational goals through them, strengthening ownership and accountability. Daily focus includes setting clear expectations, priorities, and decision-making cadence to ensure production, delivery, quality, labor, and cost objectives are met. Success looks like a high-performing leadership team driving operational excellence.
Operational Execution:Translate site strategy into actionable operating plans, departmental priorities, and measurable tactics. Oversee manufacturing operations to ensure safe, accurate, and timely completion of production and delivery schedules. Daily activities involve monitoring KPIs, reviewing workload and resources, and resolving operational issues.
Cross-Functional Collaboration:Build trusted relationships with Maintenance, Engineering, Quality, HR, SHE, Scheduling, and Finance teams to foster collaboration and break down silos. Success is demonstrated by seamless cross-departmental execution and problem-solving.
Continuous Improvement & Lean Manufacturing:Institutionalize lean initiatives and continuous improvement practices in production processes, methods, and systems. Analyze production performance to identify and implement improvements that enhance profitability, flow, quality, and delivery.
Financial & Budget Management:Own operational budget performance by analyzing spending trends, managing cost drivers, and leading productivity improvement initiatives.
Safety First:Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.
Travel Requirements:Minimal travel expected; primarily focused on onsite leadership and collaboration.

What you'll bring

Must-haves:
Bachelor's degree in Business, Engineering, Operations Management, or a related technical discipline preferred. May consider experience in lieu of degree.
Minimum five years of leadership experience in a lean, heavy-manufacturing environment.
Proven ability to lead leaders, build accountability through managers, and motivate teams to achieve safety, quality, delivery, cost, and productivity goals.
Strong cross-functional collaboration skills with demonstrated ability to build trust and productive working relationships across operations and support functions.

Nice-to-haves:
Experience in heavy manufacturing or foundry environments.
Strong lean manufacturing background including value stream management and leader standard work.
Succession planning and people development expertise.

Why join Weir?
We live our values we think safety first, do the right thing, respect each other, aim high, and delight our customers. We encourage our people to lead by example and celebrate our successes.
We're passionate about our purpose to help deliver the natural resources that are essential to create a better future for the world. We do this by combining our deep customer insights, world-class engineering, materials science expertise, and intelligent automation to deliver innovative end-to-end solutions incorporating our signature technologies.
We believe your voice matters and your ideas make a difference. We're working hard to nurture a diverse culture where our people feel like they belong and can do the best work of their lives. You can help shape our unique culture through our inclusion networks and safety initiatives.

Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.

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