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Customer Manager Jobs in Remote, OR (NOW HIRING)

Purple Rain

Customer Support Quality Manager

OR · On-site

Primary Responsibilities - Manage a team of customer support executives - Train them in best practices - Making sure all support tickets are handled as per SLA - Developing new training modules ...

aan

Customer Accounts Manager

North Bend, OR · On-site

$17 - $17.75/hr

Customer Accounts Manager The salary range for this role is $17.00 to $17.75 per hour.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account Managers drive ...

aan

Customer Accounts Manager

North Bend, OR · On-site

$17 - $17.75/hr

Customer Accounts Manager The salary range for this role is $17.00 to $17.75 per hour.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account Managers drive ...

Purple Rain

Customer Success Manager

OR · On-site

... great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging, - You'll enjoy working with our customers to empathise and resolve technical ...

Purple Rain

Customer Success Manager

OR · Remote

... great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging, - You'll enjoy working with our customers to empathise and resolve technical ...

Space Boost

Be Seen First

Customer Marketing Manager

OR · Remote

$2.0K - $3.0K/mo

Space Boost is a performance marketing agency running paid acquisition for business owners across the U.S. and Canada. We're hiring one person to own our Meta ad accounts and lead our small delivery ...

New

Space Boost

Be Seen First

Customer Marketing Manager

OR · Remote

$2.0K - $3.0K/mo

Space Boost is a performance marketing agency running paid acquisition for business owners across the U.S. and Canada. We're hiring one person to own our Meta ad accounts and lead our small delivery ...

New

Project Sapiens

VP Customer Success

OR · Remote

Able to manage multiple strategic accounts and initiatives simultaneously and under pressure. * Willingness to travel to customer sites, executive reviews, and company events. What you will bring ...

Sapiens

VP Customer Success

OR · On-site +1

Able to manage multiple strategic accounts and initiatives simultaneously and under pressure. * Willingness to travel to customer sites, executive reviews, and company events. What you will bring ...

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All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Remote, OR

Customer Manager information

See Remote, OR salary details

$33K

$66K

$106.9K

How much do customer manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer manager in Remote, OR is $66,037.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $77,900.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are the most commonly searched types of Customer jobs in Remote, OR?

The most popular types of Customer jobs in Remote, OR are:

What are popular job titles related to Customer Manager jobs in Remote, OR?

For Customer Manager jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Customer Manager jobs in Remote, OR look for?

The top searched job categories for Customer Manager jobs in Remote, OR are:

What cities near Remote, OR are hiring for Customer Manager jobs?

Cities near Remote, OR with the most Customer Manager job openings:

Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Remote, OR as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 74% Physical, 1% Hybrid, and 25% Remote job distribution, with an average salary of $66,037 per year, or $31.7 per hour.

Customer Support Quality Manager

Purple Rain

OR • On-site

Full-time

Re-posted 10 days ago

Job description

Company Description
MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.
Job Description
Our team is very small and friendly.
Hours: Extremely flexible - you can work any weekdays/weekends.
All we ask is that you stay for at least 2 hours at a time. We are currently offering up to 20 hours of work per week.
We have a team of 8 who's handling customer support. We are seeking a senior support specialist to head, monitor and improve the support delivery.
Primary Responsibilities
- Manage a team of customer support executives
- Train them in best practices
- Making sure all support tickets are handled as per SLA
- Developing new training modules
- Understanding issues and improving knowledgebase
- Maintain metrics & documentation
In addition you will also be handling direct support queries
- Use online software to answer customer questions via email & chat
- Help customers solve a wide variety of issues
- Solve problems creatively
Qualifications
- Excellent written communication skills
- Strong sense of empathy
- Previous experience with web-based customer support tools
- Not a requirement, but a decent sense of humor doesn't hurt :)
- Experience with SaaS
- 3+ Years experience in Customer support
Additional Information
Please specify if you are can handle a multi role.
This is a remote position.
Mandatory information to be sent during application
  1. Expected Hourly rate
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. Any additional skills which we should know about
  6. What support software have you had experience with?

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