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Customer Manager Jobs in Remote, OR (NOW HIRING)

Purple Rain

Customer Support Quality Manager

OR · On-site

Primary Responsibilities - Manage a team of customer support executives - Train them in best practices - Making sure all support tickets are handled as per SLA - Developing new training modules ...

Purple Rain

Customer Success Manager

OR · On-site

... great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging, - You'll enjoy working with our customers to empathise and resolve technical ...

Purple Rain

Customer Success Manager

OR

... great customer relationships, and managing incoming calls and customer inquiries over email and instant messaging, - You'll enjoy working with our customers to empathise and resolve technical ...

AGFA

Sr. Customer Success Manager

OR · On-site +1

Travel is 25-35% depending on customer needs. What You'll Do (Responsibilities): Relationship Management & Advocacy * Serve as the main point of contact and trusted advisor for a portfolio of clients

Agfa

Sr. Customer Success Manager

OR · Remote

Travel is 25-35% depending on customer needs. What You'll Do (Responsibilities): Relationship Management & Advocacy * Serve as the main point of contact and trusted advisor for a portfolio of clients

Landis+Gyr

Premium Service Manager

OR

The position requires strong customer service and communication skills, knowledge of utility ... Hands-on device management, including network configuration, firmware updates, software update ...

Umpqua Health

Customer Care Specialist

Roseburg, OR · On-site

$41K - $46K/yr

CUSTOMER CARE ONSITE EMPLOYMENT TYPE: Full-Time, Exempt About Umpqua Health At Umpqua Health, we're ... Document all member interactions accurately and timely in call tracking and case management systems ...

Apply Early

Umpqua Health

Customer Care Specialist

Roseburg, OR · On-site

$41K - $46K/yr

CUSTOMER CARE ONSITE EMPLOYMENT TYPE: Full-Time, Exempt About Umpqua Health At Umpqua Health, we're ... Document all member interactions accurately and timely in call tracking and case management systems ...

Apply Early

Umpqua Health

Customer Care Specialist

Roseburg, OR · On-site

$41K - $46K/yr

CUSTOMER CARE ONSITE EMPLOYMENT TYPE: Full-Time, Exempt About Umpqua Health At Umpqua Health, we're ... Document all member interactions accurately and timely in call tracking and case management systems ...

Domino's Pizza

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more. From the first slice ...

Umpqua Health

Customer Care Specialist

Roseburg, OR · On-site

$41K - $46K/yr

CUSTOMER CARE ONSITE EMPLOYMENT TYPE: Full-Time, Exempt About Umpqua Health At Umpqua Health, we're ... Document all member interactions accurately and timely in call tracking and case management systems ...

Umpqua Health

Customer Care Specialist

Roseburg, OR · On-site

$41K - $46K/yr

CUSTOMER CARE ONSITE EMPLOYMENT TYPE: Full-Time, Exempt About Umpqua Health At Umpqua Health, we're ... Document all member interactions accurately and timely in call tracking and case management systems ...

Apply Early

Umpqua Health

Customer Care Specialist

Roseburg, OR · On-site

$41K - $46K/yr

CUSTOMER CARE ONSITE EMPLOYMENT TYPE: Full-Time, Exempt About Umpqua Health At Umpqua Health, we're ... Document all member interactions accurately and timely in call tracking and case management systems ...

Umpqua Health

Customer Care Specialist

Roseburg, OR · On-site

$41K - $468K/yr

CUSTOMER CARE ONSITE EMPLOYMENT TYPE: Full-Time, Exempt About Umpqua Health At Umpqua Health, we're ... Document all member interactions accurately and timely in call tracking and case management systems ...

Domino's

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more. From the first slice ...

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Showing results 1-20

All JobsCustomer Manager JobsCustomer Manager Jobs in Remote, OR

Customer Manager information

See Remote, OR salary details

$33K

$66K

$106.9K

How much do customer manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for customer manager in Remote, OR is $66,037.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $77,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. The level of stress varies based on the work environment, workload, and individual coping skills, but it often requires strong communication and patience. Proper training and support can help manage stress levels effectively.

What are some common challenges faced by Customer Managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the highest paid customer service job?

The highest paid customer service roles are often executive-level positions such as Customer Service Directors or Vice Presidents, with salaries reaching six figures or more. These roles typically require extensive experience, leadership skills, and often involve overseeing large teams or strategic initiatives.

What does a Customer Manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

Do you need a degree to be a customer service manager?

A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience, strong communication skills, and leadership abilities are often more important for this role than formal education. Certifications in customer service or management can also enhance prospects.

What is the role of a customer manager?

A customer manager is responsible for maintaining and improving relationships with clients, ensuring customer satisfaction, and addressing their needs. They often coordinate with sales, support, and marketing teams, and may use customer relationship management (CRM) tools to track interactions and feedback.
What are the most commonly searched types of Customer jobs in Remote, OR? The most popular types of Customer jobs in Remote, OR are:
What are popular job titles related to Customer Manager jobs in Remote, OR? For Customer Manager jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Customer Manager jobs in Remote, OR look for? The top searched job categories for Customer Manager jobs in Remote, OR are:
What cities near Remote, OR are hiring for Customer Manager jobs? Cities near Remote, OR with the most Customer Manager job openings:
Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Remote, OR as of June 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $66,037 per year, or $31.7 per hour.

Customer Support Quality Manager

Purple Rain

OR • On-site

Full-time

Posted 5 days ago

Job description

Company Description
MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.
Job Description
Our team is very small and friendly.
Hours: Extremely flexible - you can work any weekdays/weekends.
All we ask is that you stay for at least 2 hours at a time. We are currently offering up to 20 hours of work per week.
We have a team of 8 who's handling customer support. We are seeking a senior support specialist to head, monitor and improve the support delivery.
Primary Responsibilities
- Manage a team of customer support executives
- Train them in best practices
- Making sure all support tickets are handled as per SLA
- Developing new training modules
- Understanding issues and improving knowledgebase
- Maintain metrics & documentation
In addition you will also be handling direct support queries
- Use online software to answer customer questions via email & chat
- Help customers solve a wide variety of issues
- Solve problems creatively
Qualifications
- Excellent written communication skills
- Strong sense of empathy
- Previous experience with web-based customer support tools
- Not a requirement, but a decent sense of humor doesn't hurt :)
- Experience with SaaS
- 3+ Years experience in Customer support
Additional Information
Please specify if you are can handle a multi role.
This is a remote position.
Mandatory information to be sent during application
  1. Expected Hourly rate
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. Any additional skills which we should know about
  6. What support software have you had experience with?

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