ZipRecruiter

Log In

1

Customer Manager Jobs in Portland, OR (NOW HIRING)

Acosta

Customer Manager - Natural Channel

Portland, OR · On-site

$50K - $55K/yr

Are you a results-driven professional with a passion for sales and strategic growth? We're looking for a Customer Manager (Natural Channel) to lead and manage our principals' business within ...

Acosta

Customer Manager (Natural Channel)

Portland, OR · On-site

$65K - $66K/yr

Join our team as a Customer Manager for the Natural Channel and take charge of managing our principals' business within designated customer accounts. Responsibilities Here's what you'll be doing:

Acosta

Customer Manager (Natural Channel)

Portland, OR

$161K - $162K/yr

Join our team as a Customer Manager for the Natural Channel and take charge of managing our principals' business within designated customer accounts. Acosta is a part of Acosta Group - a collective ...

Siemens

Client Manager

Wilsonville, OR · On-site

As Client Manager (mix of Account Management and Customer Success for Siemens internal clients), you will act as the strategic, commercial, and technical bridge between OSES and our internal business ...

Responsive

Customer Success Manager

Portland, OR · On-site

$95K/mo

  • Medical

  • Retirement

  • PTO

The Customer Success Manager (CSM) is actively involved with and takes ownership of customer relationships, promotes software adoption, addresses customer issues, identifies new business and ...

Pwc

Customer Managed Services - Senior Manager

Portland, OR · On-site

$124K - $280K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Senior Manager & Summary The Opportunity As a Customer Managed Services - Senior Manager, you will play a pivotal role in consulting services for business applications, focusing on optimizing ...

Classet

Customer Service Representative

Tigard, OR · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Input and maintain job information in customer management software * Team with field employees to provide a superior customer experience * Perform quality assurance and warranty calls to ensure ...

Classet

Customer Service Representative

Tigard, OR · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Input and maintain job information in customer management software * Team with field employees to provide a superior customer experience * Perform quality assurance and warranty calls to ensure ...

Classet

Customer Service Representative

Tigard, OR

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Input and maintain job information in customer management software * Team with field employees to provide a superior customer experience * Perform quality assurance and warranty calls to ensure ...

Classet

Customer Service Representative

Tigard, OR · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Input and maintain job information in customer management software * Team with field employees to provide a superior customer experience * Perform quality assurance and warranty calls to ensure ...

Franklin Electric

Customer Success Manager

Tualatin, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Tualatin Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We ...

Franklin Electric

Customer Success Manager

Canby, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US - Oregon - Canby Reporting To: Ryan Cook Description Our vision for Customer Success is simple: "We will ...

Franklin Electric

Customer Success Manager

Canby, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager Our vision for Customer Success is simple: "We will become an indispensable partner to our best customers -- and make them loyal, raving fans of Franklin Electric -- through ...

Epiq

Customer Success Manager

Portland, OR · Remote

Customer Success Manager - AIPowered Legal Technology We're looking for a Customer Success Manager to help customers successfully adopt and grow with Epiq's AIenabled legal technology platforms ...

Franklin Electric

Customer Success Manager

Tualatin, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager Our vision for Customer Success is simple: "We will become an indispensable partner to our best customers -- and make them loyal, raving fans of Franklin Electric -- through ...

Trimble

Customer Success Manager

Lake Oswego, OR · On-site

$53K - $73K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Become our next Customer Success Manager (Construction Tech Focus)! Are you ready to drive the digital transformation of the construction industry? We are looking for a creative, proactive Customer ...

Trimble

Customer Success Manager

Lake Oswego, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Drive Business Value as our Next Customer Success Manager! Are you a proactive relationship-builder who thrives on turning complex software solutions into measurable business value? In this high ...

Prophetic Technologies

Customer Success Manager

Portland, OR · On-site

  • Medical

  • Dental

  • Vision

  • PTO

About the Role We're looking for a Senior Customer Success Manager to own the post-sale relationship for our enterprise and mid-market accounts. You'll be the strategic partner our customers rely on ...

next page

Showing results 1-20

All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Portland, OR

Customer Manager information

See Portland, OR salary details

$35K

$70.1K

$113.5K

How much do customer manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer manager in Portland, OR is $70,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,700.00 and $82,700.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are the most commonly searched types of Customer jobs in Portland, OR?

The most popular types of Customer jobs in Portland, OR are:

What are popular job titles related to Customer Manager jobs in Portland, OR?

For Customer Manager jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Customer Manager jobs in Portland, OR look for?

The top searched job categories for Customer Manager jobs in Portland, OR are:

What cities near Portland, OR are hiring for Customer Manager jobs?

Cities near Portland, OR with the most Customer Manager job openings:

Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Portland, OR as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $70,102 per year, or $33.7 per hour.

Customer Manager - Natural Channel

Acosta

Portland, OR • On-site

$50K - $55K/yr

Full-time

Re-posted 21 days ago

Acosta rating

6.2

Company rating: 6.2 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

36th of 50 rated marketing agency

Job description


Are you a results-driven professional with a passion for sales and strategic growth? We're looking for a Customer Manager (Natural Channel) to lead and manage our principals' business within designated customer accounts. In this role, you'll drive sales performance, strengthen client relationships, and execute strategic plans that deliver measurable results.
Responsibilities
Here's what you'll be doing:
  • Achieve Sales Objectives: Deliver volume and sales fundamentals-including merchandising, assortment, pricing, and shelving-while optimizing cost efficiency.
  • Strategic Account Planning: Develop and execute a comprehensive Customer Business Plan aligned with principal priorities to ensure long-term success.
  • Client Relationship Management: Engage directly with key decision-makers to present and sell business plans, programs, and growth strategies.
  • Cost and Revenue Optimization: Maximize revenue through brokerage, commissions, bonuses, and contests while managing expenditures and maintaining cost-effective operations.
  • In-Store Execution: Ensure a superior in-store presence by collaborating with customer operations teams and maintaining strong retail execution.
  • Trade Marketing Management: Oversee trade marketing funds, coordinate direct shipments, and leverage data insights to support sales initiatives.
  • Budget Compliance: Operate within established budgets, ensuring efficient and effective resource utilization.
  • Cross-Functional Communication: Maintain proactive communication with key principals and internal teams to ensure alignment and collaboration.
  • Retail Collaboration: Partner with Retail Sales Managers on major initiatives such as new product launches, promotional drives, and contests.
  • Market Intelligence: Apply market and customer insights to involve marketing, technology, and administrative resources in achieving business goals.
  • Information Sharing: Provide timely updates on sales priorities to internal stakeholders and contribute to knowledge sharing across teams.
  • Team Contribution: Share insights and collaborate with peers to build organizational capability and drive collective success.
  • Technology Utilization: Use internal systems and tools to support business planning and maintain proficiency in communication platforms.
  • Continuous Improvement: Offer feedback to leadership on opportunities to enhance operations and build organizational strength.
  • Special Projects: Support the team by completing assigned projects that contribute to overall business success.

Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field-or equivalent professional experience.
Experience: Minimum of 6 months in retail (CPG industry), marketing, space management, or resets. Experience in sales administration or finance is a plus.
Technical Proficiency: Strong command of Microsoft Office Suite (PowerPoint, Excel, Word, Outlook) and web-based applications. Excellent presentation and communication skills required.
Project Management: Proven ability to manage multiple projects simultaneously with strong organizational and time-management skills.
Physical Requirements
  • Visual acuity and color perception
  • Ability to lift up to 50 lbs. and carry up to 20 lbs.
  • Ability to push/pull materials
  • Active listening and verbal communication
  • Willingness and ability to travel as needed

Why Join Us?
Be part of a team that values strategic thinking, proactive communication, and a commitment to excellence. As a Customer Manager, you'll play a pivotal role in driving growth and delivering value to our clients and partners.
Apply today to make a significant impact as a Customer Manager!
#DiscoverYourPath

What Acosta employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Acosta logo

About Acosta

Sourced by ZipRecruiter

We are the sales and marketing powerhouse behind the most recognized brands. Many of our relationships originated over 50 years ago and continue to thrive today due to the exceptional value and client service we provide. In addition to having long-standing relationships with high-profile brands and we also enjoy partnerships with leading retailers Kroger, Walmart, Costco, and PetSmart and brands including P&G, Kraft-Heinz, Campbell's, Coca-Cola.

Industry

Marketing and retail

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US

View All Acosta Jobs

Apply