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Customer Assistant Jobs in Portland, OR (NOW HIRING)

Jbhunt

Driver Helper

Tualatin, OR

$16.50 - $19.75/hr

The incumbent will assist with securing products, ensuring paperwork completion and accuracy, communicating ETAs to customers, unloading products at job sites, stores, or customer homes ...

Vuori, Inc

Retail Sales Associate

Portland, OR

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

Vuori, Inc

Retail Sales Associate

Portland, OR

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

Vuori, Inc

Retail Sales Associate

Tigard, OR · On-site

$17 - $19/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

Vuori, Inc

Retail Sales Associate

Tigard, OR · On-site

$17 - $19/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

Vuori, Inc

Retail Sales Associate

Tigard, OR · On-site

$17 - $19/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

Vuori, Inc

Retail Sales Associate

Tigard, OR · On-site

$17 - $19/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

Seamar

Customer Service Representative

Vancouver, WA · On-site

$16.75 - $22.75/hr

Under the direction of the Managed Care Manager and Coordinator, they pro-actively contact customers, assist in the development and distribution of promotional material and engage in community ...

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Customer Assistant information

See Portland, OR salary details

$16

$21

$26

How much do customer assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer assistant in Portland, OR is $21.84, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $23.46 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

More about Customer Assistant jobs
What are the most commonly searched types of Customer jobs in Portland, OR? The most popular types of Customer jobs in Portland, OR are:
What are popular job titles related to Customer Assistant jobs in Portland, OR? For Customer Assistant jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Portland, OR look for? The top searched job categories for Customer Assistant jobs in Portland, OR are:
What cities near Portland, OR are hiring for Customer Assistant jobs? Cities near Portland, OR with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Portland, OR as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,426 per year, or $21.8 per hour.

Driver Helper

Jbhunt

Tualatin, OR

$16.50 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

J.B. Hunt rating

7.0

Company rating: 7.0 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

211th of 359 rated logistics

Job description

Job Title:

Driver Helper

Department:

Operations

Country:

United States of America

State/Province:

Oregon

City:

Tualatin

Full/Part Time:

Full time

Job Summary:

Under close supervision, this position is responsible for loading, delivering, and unloading products using various equipment types including flatbeds, box trucks, and dry vans. The incumbent will assist with securing products, ensuring paperwork completion and accuracy, communicating ETAs to customers, unloading products at job sites, stores, or customer homes, communicating with J.B. Hunt management throughout the day, and cleaning the equipment at the end of the day. Incumbents must be able to work any shift to satisfy the demand for scheduling flexibility to ensure operational success. This position has the possibility to work outdoors, in the elements, or across multiple shifts including nights and/or weekends in addition to overtime; it requires full-time attendance.

Job Description:

Key Responsibilities:

Review loading tickets and specifications to select and load appropriate products onto the delivery vehicle

Communicate delivery arrivals to the customer

Assist driver with ensuring all paperwork is in order, accurate, and complete

Unload products from the delivery vehicle using appropriate equipment such as a lift gate, ramp, pushcart, or pallet jack

Interact with coworkers and customers in a professional, fast-paced environment to ensure customer needs are met while building a strong working relationship with a positive attitude

Maintain cleanliness of delivery equipment and workspace

Understand and promote all J.B. Hunt safety requirements including the required use of personal protective equipment to ensure the safety of self and co-workers; adhere to safety policies and procedures to ensure the job site is safe for product installation and free from hazards and obstructions that could endanger workers or damage the delivery site

May help in installing and assembling large appliances, furniture, and home exercise equipment

Qualifications:

Minimum Qualifications:

  • 18 years of age
  • AND Demonstration of the following skills and abilities through education, certifications, military, or other experiences:
  • Must possess the ability to work outdoors, in the elements, or across multiple shifts including nights and/or weekends if needed
  • Ability to lift product, up to 50 lbs with or without reasonable accommodation
  • Ability to move and maneuver product upwards of 300 lbs using proper tools and carts, manual conveyance assistance, team lifting techniques, and accommodations
  • Ability to wear appropriate work attire (bump cap, footwear-steel toed shoes, gloves, safety vest)


Preferred Qualifications:

  • Customer service skills
  • Experience in handling products, especially home appliances and bulky furniture
  • Valid driver's license with a motor vehicle record that meets J.B. Hunt standards


This position is not eligible for employment-based sponsorship.

Compensation:

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company's bonus and incentive plans, as applicable and in effect from time to time.

Benefits:

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

Education:

GED, High School

Work Experience:

Customer Service/Account Manager, Driver-Home Delivery

Job Opening ID:

00631035 Driver Helper (Open)

"This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions."

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

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